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Four Points by Sheraton Ciudad Juárez

3.5 star property
3.5-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Suite, 1 Bedroom, Non Smoking
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Paso del Norte Cultural Center
    20 min walk
  • Plaza Portales 802
    3 min drive
  • Plaza de las Americas
    3 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    26 min drive

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Ciudad Juárez

In Ciudad Juárez .Stay at this Ciudad Juárez hotel and you'll be within half a mile (1 km) of UACJ - Universidad Autónoma de Ciudad Juárez and 2 miles (3 km) of Paso del Norte Cultural Center. Edificio de Posgrado UACH and Hospital de la Mujer are also within 2 miles (3 km).

What's nearby

  • Paso del Norte Cultural Center - 20 min walk - 1.7 km
  • Plaza de las Americas - 3 min drive - 2.8 km
  • Monument Mexicanidad - 4 min drive - 3.9 km
  • Paso del Norte International Bridge - 7 min drive - 6.8 km
  • American Consulate - 8 min drive - 8.0 km

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪Great American Steak - ‬2 min walk
  • ‪Arrebol - ‬3 min walk
  • ‪Tortas Pica - ‬13 min walk
  • ‪Anteros - ‬7 min walk
  • ‪Vips - ‬5 min walk

About this property

Four Points by Sheraton Ciudad Juárez

3.5-star guestrooms with free WiFi
Four Points by Sheraton Ciudad Juárez offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Ciudad Juárez. A shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 139 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport
  • Free drop-off airport shuttle from 8:00 AM - 5:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 270 for adults and MXN 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Four Points by Sheraton Ciudad Juárez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 333 reviews" "
Rating 8 - Good. 48 out of 333 reviews" "
Rating 6 - Okay. 29 out of 333 reviews" "
Rating 4 - Poor. 17 out of 333 reviews" "
Rating 2 - Terrible. 15 out of 333 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel only a few years old. Part of Kantabria center full of dining options
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Great place great view
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel at a central location
New hotel with a great well equipped gym and in a safe and central location very close to the US border. They have a great breakfast place and an excellent steakhouse on the premise. Parking is gated and included
Stayed 2 nights in Jul 2024

10/10 Excellent

Lluvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 1 night in Jul 2024

6/10 Okay

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location
The property is clean, well kept and has a great location. Most of the staff was very friendly but we had a couple of bad experiences. First, our room was assigned to the first floor and during one of our night the noise from an event down stairs wouldn't let us sleep. They did offer to change our room but it was late at night and all of our things were already in the closet, bathroom etc. Rooms should be better sound proofed or rooms should be assigned at a different floor to avoid this. Also, we couldn't use the pool. The pool is small for the size of the hotel, but also, some guests decided to have a kid's birthday party at the pool taking most if not all of the space available. I don't know if these things happen regularly or we were just unlucky.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. The views are amazing and the staff is incredible. Definitely recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rogelio

Stayed 1 night in Jul 2024

8/10 Good

Salvador

Stayed 2 nights in Jul 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely come back
Stayed 1 night in Jul 2024

10/10 Excellent

JESSICA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great view from rooftop pool & bar! Great restaurants in hotel, I highly recommend this hotel!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024

6/10 Okay

Carmen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected a nicer hotel for the price
Stayed 1 night in May 2024

10/10 Excellent

Gabriela, El paso

Stayed 1 night in May 2024

10/10 Excellent

Carlos

Stayed 1 night in May 2024

10/10 Excellent

Hernando

Stayed 1 night in May 2024

4/10 Poor

Nicholas

Stayed 2 nights in May 2024

8/10 Good

Edgar, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need more staff in the restaurant for breakfast. They want to serve but they are not well organized.
Stayed 1 night in Apr 2024

10/10 Excellent

antonio

Stayed 1 night in Apr 2024

4/10 Poor

Ramon

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great hotel but TV was out and no was able to do anything to fix the problem.
Stayed 1 night in Feb 2024

4/10 Poor

Alfonso

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast very poor Front desk bad service
Stayed 1 night in Feb 2024

8/10 Good

Hugo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Emilio, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, restaurant right on site was also great
Stayed 1 night in Dec 2023

10/10 Excellent

ana

Stayed 1 night in Dec 2023