Holiday Inn Ciudad Juarez, an IHG Hotel

3.5 star property
3.5-star hotel near American Consulate

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Ciudad Juarez, an IHG Hotel

Pool
Suite, 1 King Bed
Front of property - evening/night
Standard Room, 2 Queen Beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • La Rodadora Espacio Interactivo
    ‪10 min walk‬
  • Plaza Las Misiones
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Accessible

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ciudad Juárez

Near the airport.Your stay at this Ciudad Juárez hotel places you within a 10-minute walk of Central Park and La Rodadora Espacio Interactivo. Plaza Las Misiones and Star Medica Hospital Ciudad Juarez2 are also within 2 miles (3 km).

What's nearby

  • Central Park - 3 min walk
  • American Consulate - 3 min drive
  • Star Medica Hospital Ciudad Juarez2 - 3 min drive
  • Plaza Las Misiones - 3 min drive
  • Paso del Norte International Bridge - 10 min drive

Getting around

  • El Paso Union Depot - 30 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 14 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬6 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬12 min walk
  • ‪Clasicos - ‬13 min walk

About this property

Holiday Inn Ciudad Juarez, an IHG Hotel

3.5-star hotel near American Consulate
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 2088 square feet (194 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Ciudad Juarez, an IHG Hotel. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 4 levels
  • 2088 sq ft of conference space
  • 194 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Ciudad Juarez, an IHG Hotel offers 196 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 250 per person
  • 1 restaurant
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Sunday and Saturday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 894 reviews" "
Rating 8 - Good. 152 out of 894 reviews" "
Rating 6 - Okay. 46 out of 894 reviews" "
Rating 4 - Poor. 20 out of 894 reviews" "
Rating 2 - Terrible. 29 out of 894 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

olga

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Oct 2024

10/10 Excellent

Julio, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
"Me hospedé en este hotel por más de 10 días durante mi visita a Ciudad Juárez para asuntos de inmigración en el consulado. Sin embargo, lo que hizo que mi estancia fuera inolvidable fue la amabilidad y ayuda de todos los empleados. Quiero agradecer especialmente a Ángel, uno de los meseros del restaurante, por su excelente servicio y trato. Es una persona muy dedicada y comprometida con su trabajo. También quiero destacar la amabilidad y profesionalismo de todo el personal, desde la recepción hasta los trabajadores del restaurante y las camareras. Todos son personas muy amables y dispuestas a ayudar. Muchas gracias por hacer que mi estancia fuera tan agradable. Recomiendo ampliamente este hotel a cualquiera que visite Ciudad Juárez."
Stayed 6 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please save your money and choose a cleaner hotel
There were hairs in the bathroom there used to be many more amenities in the rooms and there no longer is. There looks to be mold starting where the doors are in the shower doors. The cleaning of the rooms was not good at all. We have been staying here for years and unfortunately will no longer be staying here.
Stayed 3 nights in Oct 2024

10/10 Excellent

luis fernando

Stayed 1 night in Oct 2024

10/10 Excellent

Bernardo, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel and its 15 min frome the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Estefanie Karina

Stayed 1 night in Sep 2024

10/10 Excellent

Abel

Stayed 1 night in Aug 2024

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Son muy amables en el servicio del restaurante! Los cuartos muy cómodos!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Erika, Deer Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal es excelente. Me gusta el ambiente familiar que ellos ofrecen y siempre nos hacen sentir en casa. La comida es excelente a cualquier hora del día.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alma R

We love
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Travelled with family and small children
I feel safe staying here. It’s clean and modern hotel. The front staff need to improve we were not greeted by anyone they were not courteous during check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Petronilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Great customer service
Stayed 1 night in Aug 2024

10/10 Excellent

olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Erika, Deer Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el personal y limpias las habitaciones y además seguras a la hora de conducirte a tu habitación.
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024