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Palacio Hotel

3.5 star property
3.5-star hotel in Ciudad Vieja

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio Hotel

Property entrance
View from property
Lobby
Exterior
Exterior detail

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Bartolomé Mitre 1364, Ciudad Vieja,, Montevideo, 11000
  • Independence Plaza
    2 min walk
  • Solis Theater
    2 min walk
  • Montevideo Cathedral
    3 min walk
  • Montevideo (MVD-Carrasco Intl.)
    41 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

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Room

Puerto Mercado Hotel

Free WiFi
Air conditioning
Breakfast available
Parking available
4.3 out of 5, Excellent, (657)
The price is CA $104
per night
CA $104 total
9 Dec - 10 Dec
Puerto Mercado Hotel

About the area

Montevideo

Ciudad Vieja stay.With a stay at this Ciudad Vieja hotel, you'll be steps from Plaza de la Diversidad Sexual and Louvre Antiques. Peatonal Sarandí and Museo Torres Garcia are also within half a mile (1 km).

What's nearby

  • Independence Plaza - 2 min walk - 0.2 km
  • Solis Theater - 2 min walk - 0.2 km
  • Salvo Palace - 5 min walk - 0.4 km
  • Puerto de Montevideo - 13 min walk - 1.2 km
  • Port Market - 13 min walk - 1.2 km

Getting around

  • Montevideo Central Station - 7 min drive
  • Carrasco Intl. Airport (MVD) - 50 min drive

Restaurants

  • ‪La Pasiva - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Confitería 25 De Mayo - ‬2 min walk
  • ‪Café Brasilero - ‬4 min walk

About this property

Palacio Hotel

3.5-star hotel in Ciudad Vieja
As a guest of Palacio Hotel, you'll find tour/ticket assistance, a front-desk safe, and an elevator. WiFi is free in public spaces.

This 3.5-star Montevideo hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Palacio Hotel offers 20 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacio Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo

Palacio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 120 reviews" "
Rating 8 - Good. 21 out of 120 reviews" "
Rating 6 - Okay. 8 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 6 out of 120 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

niall

Stayed 2 nights in Oct 2024

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were consistently rude to me, and when I asked for reasonable explanations around missing items (items went missing during laundry exchange, I was thereafter i 'disenfranchised' from any reasonable level of service. One constant issue with the property was the unidentified staff members asking for room keys, before returning to the front desk, this was very frustrating, as It makes no sense to pass your door keys to somebody you have no clarity if they work at the hotel or not. The area around the hotel, is incredible dangerous due to the presence of addicts injecting in an alleyway on the one side of the hotel, also I was disappointed that no resources/maps/or advice was available about Montevideo.
Stayed 6 nights in Aug 2024

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous, character-filled property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Teresa

Stayed 6 nights in Jul 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time I stayed in this hotel; the building, specially the elevator, and the furniture make me feel as if I was living in another time. A very convenient location to attend plays at Teatro Solís.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es lo que más se destaca, bien ubicado.
Stayed 2 nights in Jun 2024

4/10 Poor

Rosabelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beddings had stains on them; area is sketchy at night.
Stayed 4 nights in Jun 2024

8/10 Good

Toby

Liked: Staff & service
Great option for Montevideo centro and old town
Nice in the sense of faded grandeur and very well priced. Well placed but not actually in the old town which can be a bit risky at night. Staff were fantastic.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is an older property that is centrally located. Very unique!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The hotel is old but good for the price, very nice location, what I really like is the friendliness of the hotel staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Sparks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and welcoming staff-value for our stay in the heart of Montevideo was fantastic!
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love this very charming hotel located in the old city but close to downtown. I stay here every time I visit Montevideo if they have availability. The staff are wonderful and helpful, the rooms are nice and have the old world charm, the location is lovely, the coffee is excellent. It feels like home to me!
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with great location
Stayed 2 nights in Feb 2024

10/10 Excellent

Douglas, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
¡Muy buena atención!
Stayed 2 nights in Feb 2024

10/10 Excellent

Darryl, Moline

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
1890s architecture!
Staying at this hotel built in the 1890s was an interesting experience. However, the facilities were very outdated and there was no soundproofing at all. We couldn't sleep due to the noise inside building and outside.
Stayed 1 night in Jan 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service
Bon 2 étoiles, très recommandable.
Bon hôtel 2 étoiles à proximité du quartier historique. Standard d’un hôtel 2 étoiles, vraiment pas cher pour la localisation et les équipements. La literie et les oreillers auraient intérêt à être améliorés.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Don De

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city centre area
Well located, about a 15-20 minute walk from the port. Room and bathroom were spacious. While breakfast was not offered, there was a selection of pastries and coffee made available to guests in the morning, which was a nice bonus. The staff were all very nice. The bathroom floor did seem to get quite wet after taking a shower, so that is just something to be aware of. Would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

dixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bryan

I felt like I was staying in Paris. Yeah the building is old and the style reflects that, but that’s what I liked about it! The staff was soooooo great. The only thing I would say, is that the location is just okay. It’s nice that’s it’s central, but there are many neighbourhood outside of the old town that are worth exploring. If I had just stuck to the old town, I may have been less happy with the trip but thats but the hotels fault. Overall, for the price, this was an amazing stay.
Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and interesting. Great location.
Stayed 2 nights in Oct 2023