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Protea Hotel by Marriott Clarens

4.0 star property
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Protea Hotel by Marriott Clarens

View from property
Lounge
Outdoor pool
Lobby
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
Cnr Main And Van De Merwe Str, Clarens, Free State, 9707
  • Clarens Brewery
    ‪3 min walk‬
  • Clarens Kloof Mountain Trail
    ‪6 min walk‬
  • Richard Rennie Art Gallery
    ‪6 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

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  • Free WiFi
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The price is CA $228
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CA $262 total
includes taxes & fees
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About the area

Clarens

In historical district.Your stay at this Clarens hotel places you within a 10-minute walk of Clarens Brewery and Clarens Kloof Mountain Trail. Richard Rennie Art Gallery and Art and Wine Gallery are also within half a mile (1 km).

What's nearby

  • Clarens Brewery - 3 min walk
  • Clarens Kloof Mountain Trail - 6 min walk
  • Art and Wine Gallery - 7 min walk
  • Clarens Golf Club - 15 min walk
  • Clarens Nature Reserve - 2 min drive

Restaurants

  • ‪The Grouse & Claret - ‬2 min walk
  • ‪Clarens Brewery - ‬4 min walk
  • ‪The Highlander Restaurant - ‬6 min walk
  • ‪Gosto - ‬3 min walk
  • ‪The Artists Cafe - ‬4 min walk

About this property

Protea Hotel by Marriott Clarens

Family-friendly 4-star hotel with outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. An outdoor pool, a terrace, and a garden are also featured at the family-friendly Protea Hotel by Marriott Clarens. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Clarens hotel.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1475 sq ft of conference space
  • 137 sq m of conference space
  • Built in 2007
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Protea Hotel by Marriott Clarens offers 70 air-conditioned accommodations with safes and coffee/tea makers. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: WiFi (ZAR 500 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking within 328 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 210 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Archery
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Plasma TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 210 per person
  • Fee for in-room wireless internet: ZAR 500 per night (rates may vary)
  • Late check-out fee: ZAR 500 (subject to availability)
  • Rollaway bed fee: ZAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Clarens Protea Hotel
Protea Clarens
Protea Hotel Marriott Clarens
Protea Marriott Clarens
Protea By Marriott Clarens
Protea Hotel by Marriott Clarens Hotel
Protea Hotel by Marriott Clarens Clarens
Protea Hotel by Marriott Clarens Hotel Clarens

Protea Hotel by Marriott Clarens Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 164 reviews
Rating 8 - Good. 52 out of 164 reviews
Rating 6 - Okay. 21 out of 164 reviews
Rating 4 - Poor. 7 out of 164 reviews
Rating 2 - Terrible. 2 out of 164 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful property. Comfortable stay and great views. Close to town centre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in heaven
Awesome hotel with superb staff centrally situated close to all that matters in beautiful clarence.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerda M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff was very nice and helpful! They had a wheel Chair we could use the entire time.
Stayed 2 nights in Aug 2024

8/10 Good

DR D

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful setting , close to everything Room had a smell but settled after airing excellent breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

CHUNG WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
A very wonderful experience. Nice breakfast and well room service.
Stayed 1 night in Jul 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
We stayed two nights in the nice and quiet village of Clarens. The hotel is comfortable and has nice service and breakfast. Very convenient for walking the little downtown, do the hikings around or drive to the Golden Gate National Park. Recommended.
Stayed 1 night in May 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Prince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely Satisfied
Stayed 1 night in Apr 2024

6/10 Okay

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Average stay.
It was lovely to stay in Clarens and at the Protea Hotel but there are wayyyyyy better options available. The buffet breakfast was very good. But the rooms were small and there wasn’t much in the room itself. I would have wayyyy rather used that money somewhere else.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tshire

They didn’t have common SA known teas and served some cheap foreign black tea 😩 Their breakfast chefs seemed inexperienced and under trained. Overall excellent location for the hotel. They could also do with newer towels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Our welcome was perfect, and giving us a choice of room, assisting with the app, always greeting us with a smile! When my husband lost his driver's license, the staff was there to help us! A place to return to.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and well kept up and great service
Stayed 1 night in May 2023

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was amazing enjoy very much staff very friendly
Stayed 2 nights in May 2023

10/10 Excellent

Lourencia

Stayed 2 nights in Apr 2023

10/10 Excellent

HYUNSOOK

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
No room with a view
The hotel is well-sited, and in good condition, but when we stayed was very empty, and they still put us in a room with no view. The chef (who, for some reason, helped us with our luggage) attempted to convince reception to put us in a better room, but they were having none of it.
Stayed 1 night in Aug 2022

4/10 Poor

Shreya

Stayed 2 nights in Jul 2022

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Leigh-Ann

Stayed 1 night in Jun 2022

8/10 Good

Phoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022