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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property
4-star eco-certified hotel near L'Aventure Michelin, connected to a rail/subway station

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Exterior
Reception
Cocktail bar
Couples treatment rooms, sauna, spa tub, steam room, massages
Couples treatment rooms, sauna, spa tub, steam room, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
41 avenue de la république, Clermont-Ferrand, 63100
  • Polydome Congress Centre
    6 min walk
  • ASM Experience Rugby Museum
    12 min walk
  • L'Aventure Michelin
    12 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    13 min drive

Room options

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Twin Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

Kyriad Prestige Clermont-Ferrand

Spa
Pet-friendly
Free WiFi
Gym
4.3 out of 5, Excellent, (105)
The price is CA $114
per night
CA $132 total
includes taxes & fees
5 Jan - 6 Jan
Kyriad Prestige Clermont-Ferrand

About the area

Clermont-Ferrand

City center stay.You'll find L'Aventure Michelin and Clermont-Ferrand Cathedral within 2 miles (3 km) of this hotel. Place de Jaude and Auvergne Volcanoes Regional Nature Park are also within 3 miles (5 km).

What's nearby

  • Polydome Congress Centre - 6 min walk
  • L'Aventure Michelin - 12 min walk
  • Stade Marcel Michelin - 14 min walk
  • Clermont-Ferrand Cathedral - 18 min walk
  • Place de Jaude - 6 min drive

Getting around

  • Clermont-Uni-T2C Tram Stop - 4 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪La Tente Berbère - ‬6 min walk
  • ‪La Dolce Pizza - ‬8 min walk
  • ‪La Pergola - ‬9 min walk
  • ‪Le Matchiko - ‬4 min walk
  • ‪L'industrie - ‬7 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

4-star eco-certified hotel near L'Aventure Michelin, connected to a rail/subway station
Aiden by Best Western Clermont-Ferrand Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

4 meeting rooms and coworking spaces are available. Spa services, a library, and a terrace are also featured at the eco-certified Aiden by Best Western Clermont-Ferrand Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Clermont-Ferrand hotel is smoke free.

  • 85 guestrooms or units
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aiden by Best Western Clermont-Ferrand Hotel & Spa offers 85 air-conditioned accommodations with free minibar items and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Spa Le Magnetic (Payant) has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18 for adults and EUR 9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of EUR 25

Things to do

  • 24-hour fitness center
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 43
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 43-inch Smart TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 25
  • Facilities fee: EUR 15 per person and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 347 reviews" "
Rating 8 - Good. 77 out of 347 reviews" "
Rating 6 - Okay. 19 out of 347 reviews" "
Rating 4 - Poor. 18 out of 347 reviews" "
Rating 2 - Terrible. 5 out of 347 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to tram and Michelin Carmes
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended.
Stayed 1 night in Aug 2024

8/10 Good

Carson

Travelled with family
Liked: Amenities, property conditions & facilities
Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t .
Stayed 1 night in Aug 2024

10/10 Excellent

Abdelmalek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine, Hopkinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa!
Stayed 3 nights in Jul 2024

10/10 Excellent

Salima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci à Estelle pour le petit déjeuner sur tout les fronts merci
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anne Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Henrik Højsholt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced
Very pricy compared to quality. The food and breakfast was below average.
Stayed 1 night in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is always a problem
Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans.
Stayed 1 night in May 2024

8/10 Good

Helene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste une nuit, arrivée minuit et départ 9h
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Perfect hôtel but the breakfast is overpriced and very poor. it's a shame
Stayed 1 night in May 2024

4/10 Poor

Adele

Disliked: Staff & service, room comfort
Poor customer service
Reserved parking when I made the booking a couple of months ago but we arrived it was full. Had to park our car on the street full of stuff in a not so nice area! No vegan options in the restaurant. Waited 10 minutes to be served in an empty bar. Poor customer service & staff like to argue back. Will not be returning!
Stayed 1 night in May 2024

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Damon

Stayed 4 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous comfortable and modern hotel. Excellent dining in the hotel. Wonderful helpful staff.
Stayed 2 nights in Mar 2024

4/10 Poor

Ziad

Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Stayed 4 nights in Dec 2023

10/10 Excellent

Nicolas

Stayed 2 nights in Nov 2023

8/10 Good

sebastien

Stayed 1 night in Nov 2023

4/10 Poor

Olivier

Stayed 1 night in Nov 2023

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023