Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property
North Olmsted guestrooms with kitchens

Choose dates to view prices

Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Studio, 2 Queen Beds, Non Smoking
Exterior
Free daily on-the-go breakfast
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
6.4

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Popular LocationWestfield Great Northern Mall5 min walk
  • Popular LocationRocky River3 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)8 min drive
  • Popular LocationI-X Center11 min drive

Room options

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

North Olmsted

In suburbs.You'll be within half a mile (1 km) of Westfield Great Northern Mall and 2 miles (3 km) of Rocky River with a stay here. Rocky River Reservation and Bradley Woods Reservation are also within 3 miles (5 km).

What's nearby

  • Westfield Great Northern Mall - 5 min walk
  • Rocky River - 3 min drive
  • NASA Glenn Research Center - 9 min drive
  • Crocker Park - 9 min drive
  • I-X Center - 11 min drive

Getting around

  • Cleveland Hopkins Airport Station - 8 min drive
  • Elyria Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 8 min drive

Restaurants

  • ‪Chick-Fil-A - ‬20 min walk
  • ‪Food Court - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk

About this property

Extended Stay America Suites Cleveland Great Northern Mall

North Olmsted guestrooms with kitchens
Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 334 square feet (31 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Cleveland Great Northern Mall. Free self parking is available.

This North Olmsted hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • 334 sq ft of conference space
  • 31 sq m of conference space
  • Built in 1997
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 96 out of 465 reviews" "
Rating 8 - Good. 107 out of 465 reviews" "
Rating 6 - Okay. 106 out of 465 reviews" "
Rating 4 - Poor. 78 out of 465 reviews" "
Rating 2 - Terrible. 78 out of 465 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I have photos of poop on the wall wall and food left in the freezer as well as the room reeked of smoke
Stayed 1 night in Apr 2024

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled TERRIBLE. “Complimentary breakfast” was a granola bar and oatmeal packets. Beds were extremely noisy, our feet literally stuck to the floors. Couldn’t check out soon enough. Seems like this is a homeless/immigrant shelter not a hotel with paying guests.
Stayed 1 night in Apr 2024

6/10 Okay

sandeep, Kharghar

Travelled with family and small children
Liked: Staff & service
Overall it was average
Stayed 2 nights in Mar 2024

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crack head running around kids running all night in hallways kids knocking and running on my door
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Is a good place to stay I would recommend
Stayed 2 nights in Mar 2024

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness
Property was run down looking and there was a funky smell in the lobby
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Jay

Business traveller
Just good enough
Amenities were sparse to say the least. No trash can. You needed to go to the front desk for kitchen utensils.
Stayed 3 nights in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Feb 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
NA
Bed was broken
Stayed 1 night in Jan 2024

6/10 Okay

Dongjing

Liked: Staff & service
Disliked: Property conditions & facilities
Bed sheets have stains, carpet smells. Included breakfast is minimum.
Stayed 2 nights in Dec 2023

10/10 Excellent

Darryl

Stayed 1 night in Nov 2023

2/10 Terrible

Jihad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off the front desk staff I did not get their name unfortunately but the male (blonde )and female (blonde) were remarkably kind and helpful. I truly wish they can take their hard work to a better established place. They are unfortunately misplaced. The hotel on the other hand, was not clean at all. Linen were dirty. The room spelled like weed and what made me check out an hour after checking in what I saw next store was a street worker leaving from the room and watching her go to the next room. I was with my family and definitely was not an environment for that. Once again that staff was super kind and I appreciate that for the assistance. Spend the extra $30 a night and stay at the hotels that are 2 mins away.
Stayed 3 nights in Oct 2023

6/10 Okay

Cynthia

Travelled with group
Liked: Staff & service
Disliked: Amenities
For $155/night, we expected a stocked room with the cooking utensils and trash cans shown in the picture. There wasn't even a hair dryer.
Stayed 1 night in Oct 2023

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finances
I did not get to check in due to all the rooms being used! They still took my money and did not work with this app to refund my money thanks!..
Stayed 1 night in Sep 2023

4/10 Poor

Cesar

Travelled with family, Business traveller
There was a roach in the room not enough pillows for four guests. I left the next day and brought Ike’s at the Holiday Inn. I will never book another room at this establishment again
Stayed 2 nights in Sep 2023

2/10 Terrible

Daniel

Stayed 2 nights in Jul 2023

4/10 Poor

Peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Dirty
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Go elsewhere
Old and grungy. I would not stay here again. I wish I had looked for a newer hotel with a full breakfast, as the price may have been similar.
Stayed 2 nights in Jul 2023

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Third floor smell was not pleasant. Rooms could use a good update.
Stayed 2 nights in Jun 2023

2/10 Terrible

Brendan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Entire floor smelled like smoke. Room smelled just as bad. Property claims to be “non smoking” but the entire building smelled awful
Stayed 4 nights in Jun 2023

2/10 Terrible

Januery

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked on Expedia. Came to property to check in and said the manager forgot to take it off. They were overbooked and had no room for us.
Stayed 1 night in Jun 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cops showed up several times
Overall terrible hotel. smelled really bad. Most furniture was falling apart and actually in pieces. Luggage carts barely functional. Cops showed up several times for people fighting in the hotel. Dogs fighting each other in the halls. Easily the worst experience I had at a hotel!!
Stayed 1 night in Jun 2023

4/10 Poor

Kiasia

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023

4/10 Poor

Jennifer

Travelled with family
Disliked: Property conditions & facilities
Not a great experience.
Overall it was fairly clean in the room, but once outside the room it was dirty and dingy in the hallways and outside. It was suppose to be a nonsmoking facility but our floor consistently smelled like a mix of cigarettes and weed. It didn't appear that there was anyone out and about ensuring things were being maintained appropriately.
Stayed 4 nights in Jun 2023