Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

2.5 star property
Brook Park guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior
Executive Room, 2 Queen Beds, Non Smoking

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
16330 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    4 min drive
  • Goody's
    1 min walk
  • Brookpark Station
    7 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    7 min drive

Room options

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Brook Park

Near the airport.Stay at this Brook Park hotel and you'll be within 12 miles (20 km) of West Side Market and Progressive Field. Rocket Mortgage FieldHouse and Cleveland State University are within 12 miles (20 km).

What's nearby

  • I-X Center - 4 min drive
  • Baldwin Wallace College - 6 min drive
  • Progressive Field - 14 min drive
  • Huntington Bank Field - 16 min drive
  • Rock and Roll Hall of Fame - 17 min drive

Getting around

  • Brookpark Station - 7 min drive
  • Cleveland Station - 17 min drive
  • Cleveland Hopkins International Airport (CLE) - 7 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪John Simmons - ‬3 min drive
  • ‪The Pub - ‬4 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Henry's Bar & Grill - ‬2 min drive

About this property

Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

Brook Park guestrooms with free WiFi
Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 768 square feet (71 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel.

This Brook Park hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 768 sq ft of conference space
  • 71 sq m of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 8:00 AM - 4:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free self-serve breakfast available 6 AM–9:30 AM on weekdays and 6 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 45-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1000 reviews" "
Rating 8 - Good. 281 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception people were awesome!!!
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Stayed 2 nights in Sep 2024

4/10 Poor

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very basic. More like a motel 6. Room was barren and cell like. I would not stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Friendly front counter staff
Stayed 1 night in Sep 2024

10/10 Excellent

Mark, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

roger

Travelled with family
Liked: Property conditions & facilities
It’s a very safe neighborhood. The rooms are very clean. The breakfast is amazing and the staff are so warm and friendly. Love it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simone

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

2/10 Terrible

Phillip

Stayed 2 nights in Aug 2024

8/10 Good

WILLIAM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not like that there is still a $200.00 hold on my credit card after 12 days. I called and was assured that it would be taken off. I understand that it was for damage. I am sure that there was no damage, and if there was, I would have been notified but they keep this hold on my card.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & room was great! Would definitely stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

philip

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Rayshawn

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has been remodeled and is beautiful. The staff were very friendly and seemed to enjoy their work (always a plus!). I appreciate the shuttle service from airport and to the rental car facility the next day. We will definitely stay at this Holiday Inn in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

rebecca A

Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with family
Liked: Amenities
Convenient to interstates and not far from downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent place with wonderful staff and great breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

David

Disliked: Amenities
We arrived to the hotel that we booked over a month ahead of time to find out the hotel was closed due to weather issues and no power Witch was beyond thier control however they had no power for 4 days before we arrived and no one notified us 😡 We drive 6 hours and all hotels but one was booked so we had to scramble to find another hotel. We should have been notified.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service and very accommodating with their shuttle. Staff were awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated hotel for great price
Updated hotel, clean, comfortable.
Stayed 1 night in Aug 2024