Pacific Bay Resort

3.5 star property
3.5-star beach hotel near Coffs Harbour Marina

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Aerial view
Executive Hotel Room
Property grounds
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Hot tub
  • Gym
  • Pool

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    10 min walk
  • Little Diggers Beach
    14 min walk
  • Diggers Beach
    18 min walk
  • Coffs Harbour, NSW (CFS)
    12 min drive

Room options

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Three Bedroom Apartment

  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Terrace Hotel Room

  • Sleeps 2
  • 1 King Bed

Executive Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Two Bedroom Terrace Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Two Bedroom Apartment

  • Sleeps 6
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

Terrace One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Standard Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds

Deluxe One Bedroom Apartment

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Executive One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

Terrace Two Bedroom Dual Key Apartment

  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Standard One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

Deluxe Hotel Room

  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

About the area

Coffs Harbour

Steps from the beach.Stay at this Coffs Harbour hotel and you'll be within half a mile (1 km) of Big Banana Fun Park and 2 miles (3 km) of Diggers Beach. Park Beach Plaza and Park Beach are also within 3 miles (5 km).

What's nearby

  • Big Banana Fun Park - 10 min walk - 0.8 km
  • Diggers Beach - 18 min walk - 1.6 km
  • Park Beach Plaza - 3 min drive - 2.4 km
  • Coffs Harbour Marina - 8 min drive - 5.8 km
  • Jetty Beach - 10 min drive - 5.7 km

Getting around

  • Coffs Harbour Station - 9 min drive
  • Coffs Harbour, NSW (CFS) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Donut King - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Zarraffa's Coffee - ‬4 min drive
  • ‪Silvio's Italiano - ‬3 min drive

About this property

Pacific Bay Resort

3.5-star beach hotel near Coffs Harbour Marina
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 spa tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 4 buildings
  • Meeting rooms
  • 7589 sq ft of conference space
  • 705 sq m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Afrikaans, English, Filipino, French

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fence around the pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 26.5 for adults and AUD 17.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 2 spa tubs
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Sauna
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 26.5 for adults and AUD 17.5 for children
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1009 reviews" "
Rating 8 - Good. 326 out of 1009 reviews" "
Rating 6 - Okay. 132 out of 1009 reviews" "
Rating 4 - Poor. 65 out of 1009 reviews" "
Rating 2 - Terrible. 21 out of 1009 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little spot. Very quiet and surrounded by nature. Lovely ocean view from our top floor apartment. Nice and clean and comfy inside.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2024

4/10 Poor

Neil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Normally I stay and the rooms are very clean however on this stay the room was very outdated with a funny smell coming from the bathroom and from the outdated decor needs a upgrade for sure
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is more like a resort, very interesting and expanded
Stayed 1 night in Jul 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is in a beautiful valley, lovely grounds, very good restaurant, however the rooms are old dated damaged furnishings bathroom old chipped tiles, very slippery tiles when wet. Time for some renovations and some TLC.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom looks like its falling apart, the shower head fell off basically felt unclean and not maintained no service in restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Frances

Stayed 1 night in Jul 2024

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean convenient from the highway and spacious
Stayed 1 night in Jul 2024

10/10 Excellent

Laurian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit to Pacific Bay Resort. We were warmly welcomed by Bill (Manager). He was super helpful and friendly. It made the stopover on our journey South a very pleasant one. I will be stopping here more often when we travel South to meet family.
Stayed 1 night in Jul 2024

8/10 Good

barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We normally stay at this Resort when we travel to Queensland each winter and have always been satisfied with them. This trip we made a mistake by trying another similar resort nearby in Coffs on the trip north and was very disappointed and will not return or even supply them a review (as you had requested).
Stayed 1 night in Jul 2024

10/10 Excellent

Simone

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great 2 night stay with the family whilst visiting coffs. Close to big banana and shops. Penthouse spa was a for the kids and memorable time together. Spacious and well equipped apartment
Stayed 2 nights in Jul 2024

10/10 Excellent

Balaji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent to stay for an holiday break. We are planning to go back there again during the Summer time. The staff are super friendly and very accommodating. Loved the reception area and restaurant and outside gardens. Room is worth for the money paid. We had a good time during our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

8/10 Good

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Hilary

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Rowan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Seems to be mixed reviews on this property, as a guess I assume some units are individual owned. Unfortunately ours was a bad experience. Booked a 3 bedroom apartment and ended up with a dual key apartment, not ideal for a family. The room itself was extremely dated which is fine as long as it’s clean, which it wasn’t. Highly recommend not chancing this place and booking elsewhere.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Parking was a bit tricky but was very peaceful and good friendly service.
Stayed 1 night in Jul 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Stayed 1 night in Jun 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
The dining experience was more like a club atmosphere than a good dining experience
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night, but it was great. Room was lovely and the whole place was really well kept.
Stayed 1 night in Jul 2024