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Pacific Bay Resort

3.5 star property
3.5-star beach hotel near Coffs Harbour Marina

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Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Aerial view
Individually decorated, individually furnished, desk, laptop workspace
Deluxe One Bedroom Apartment
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Little Diggers Beach
    ‪14 min walk‬
  • Diggers Beach
    ‪18 min walk‬
  • Coffs Harbour, NSW (CFS)
    ‪12 min drive‬

Room options

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area

Executive Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • Sleeps 6
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment

Standard One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room

Executive Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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The price is CA $163
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CA $180 total
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About the area

Coffs Harbour

Steps from the beach.Stay at this Coffs Harbour hotel and you'll be within half a mile (1 km) of Big Banana Fun Park and 2 miles (3 km) of Diggers Beach. Park Beach Plaza and Park Beach are also within 3 miles (5 km).

What's nearby

  • Big Banana Fun Park - 10 min walk
  • Diggers Beach - 18 min walk
  • Park Beach Plaza - 3 min drive
  • Coffs Harbour Marina - 8 min drive
  • Jetty Beach - 10 min drive

Getting around

  • Coffs Harbour Station - 9 min drive
  • Coffs Harbour, NSW (CFS) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Donut King - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Zarraffa's Coffee - ‬4 min drive
  • ‪Silvio's Italiano - ‬3 min drive

About this property

Pacific Bay Resort

3.5-star beach hotel near Coffs Harbour Marina
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 4 buildings
  • Meeting rooms
  • 7589 sq ft of conference space
  • 705 sq m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Afrikaans, English, Filipino, French

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fence around the pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 33 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 2 hot tubs
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Sauna
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1008 reviews
Rating 8 - Good. 327 out of 1008 reviews
Rating 6 - Okay. 139 out of 1008 reviews
Rating 4 - Poor. 66 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Melina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
From the moment you walk in the place smells like mould or dampness. It’s so old and outdated. The floor had dirty marks all over it and the power points in the lounge area did not work. For $400 a night it was horrible.
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good facilities, reasonably priced. Only downside was the eight people staying in the room next door played LOUD Bollywood music and spoke at high volume on the adjoining balcony. An otherwise good hotel ruined by rude guests
Stayed 1 night in Nov 2024

6/10 Okay

chia

Disliked: Staff & service, amenities, property conditions & facilities
Limited parking facilities, unsafe , no ample lights during nite, limited transport to and fro hotel reception
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All outdoor facilities were well maintained. We enjoyed the relaxed vibe. Great pool and play area for kids and we liked that we could get lunch, snacks and drinks around pool area. Food at restaurant was lovely too. Resort rooms and restaurant and bar a bit outdated but overall the rooms were comfy and spacious and the beauty of the property is you don’t have to leave once you arrive. We will definitely go back. Good value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location just north of town. Friendly and informative staff and clean room (1 bedroom apartment). Restaurant food and service was excellent. Had the best Pina Colada mocktail I’ve ever had! On the down side…undercover parking was very limited. We had quite a long walk from the muddy, outside parking area to our room. Overall, it was a pleasant stay.
Stayed 1 night in Nov 2024

8/10 Good

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet close to beach lots of facilities being woken at 1am was not good with fire alarm and no direction people using lift not seeing any staff while guest stayed on upper floors then alarm stops and still see no staff to be told its clear to go back to room
Stayed 2 nights in Nov 2024

6/10 Okay

TERRY

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was dated. Both TV's were very dated and tiny. No channel 7 reception at all. They were not smart and had no ability to stream any provider. The bathroom had a small step between the basin area and the bathroom. Consider it to be a hazard, particularly at night. The bath should be replaced with a proper shower. However the restaurant and bar service and food were excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michaela

Stayed 1 night in Nov 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds. Good sized 1brm apartment.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Cleanliness of our room and easy parking
Stayed 1 night in Nov 2024

6/10 Okay

Dallas

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
was not treated as a ques when arrived cocktail was horrible aircon in the room was difficult to get right as for the gym was nothing spectacular nothing for stretching rollers ropes etc great if you want to do cardio the surrounds were spacious and clean and short strole to the bay
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Amenities, property conditions & facilities
The resort itself was really lovely and we enjoyed our stay. We were in the terraces and the parking was absolutely terrible. We had to park ages away and walk all bags up to the room up a steep hill and multiple stairs. It seems to be the larger building in the other side of the late had heaps of parking and would be more accessible
Stayed 1 night in Oct 2024

6/10 Okay

Sandra

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is old and very tired although the room was clean and bed comfortable. Set on beautiful grounds but unfortunately I could not see it because I was looking into a brick wall. The foyer area and walkways are covered with dated terracotta tiles, not a very inviting first impression. No deadlock or chains on the room doors. Restaurant food was good and staff were very friendly. No daily house keeping service I stayed for 2 nights and would not stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The landscaping is immaculate.
Stayed 1 night in Nov 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay beautiful terrace unit definite suggestion very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Jaco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Gardens
Stayed 1 night in Nov 2024

6/10 Okay

Alison

Disliked: Property conditions & facilities
This is a decent one night stopover. Would not book for a longer holiday. The property is “tired”. All updates and maintenance have been deferred. It’s clean. The restaurant was completely self service despite appearing like a regular restaurant. My partners steak was decent. My pasta was bland.
Stayed 1 night in Oct 2024

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Luke

Stayed 1 night in Oct 2024

6/10 Okay

Gavin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The grounds are beautiful and staff are lovely and it is clean but it is a very outdated facility with popcorn ceilings, aged fit-outs and basic room amenities. Our toilet broke on the first flush but staff were great in fixing it. Stated as 4 star but that would have been in the 90’s.
Stayed 1 night in Oct 2024

8/10 Good

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, beautiful setting just needs better water pressure for the shower.
Stayed 1 night in Oct 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the lagoon from our room. An easy walk to dinner at the onsite restaurant.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Nice location easy parking and great setting
Stayed 1 night in Oct 2024