6/10 Okay
lori
Travelled with family
6 Oct 2024
Disliked: Staff & service
You can tell remodeling was going on, new carpet smell, halls clea as well as the room. Still a strong smell of marijuana everywhere outside but guess that’s to be expected at this point. Only thing that up set me is the front desk clerk almost felt bothered by having to deal with us. We were very polite and he was not to be honest. Being a late check in, I get it, but if working late bothers u, change shifts. The only thing I am very upset about is I told the clerk I was a reward member and he told my wife and I it didn’t matter because I booked the third party. Now, I have done this in the past and I have never been told this ever let alone with attitude. Regardless if I went third party, I still spent money in your company. I am not one of ur largest rewards members but I count, at least I thought I did till now. Perhaps time to change rewards companies. Very disappointed.
lori
Stayed 1 night in Sep 2024