DoubleTree by Hilton Collinsville - St. Louis

4.0 star property
4-star hotel near Gateway Conference Center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Collinsville - St. Louis

Room, 2 Queen Beds, Courtyard View
Reception
Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
1000 Eastport Plaza Dr, Collinsville, IL, 62234
  • Gateway Conference Center
    7 min walk
  • Gateway Fun Park
    9 min walk
  • Splash City Family Waterpark
    9 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    28 min drive

Room options

Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (Parlor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Non-Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

One Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

1 King Bed Non-Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

One Queen Bed, Non-Smoking, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Collinsville

In Collinsville .You'll be within half a mile (1 km) of Gateway Conference Center and 9 miles (15 km) of Cahokia Mounds State Historic Site. Casino Queen and Horseshoe St. Louis Casino are within 12 miles (20 km).

What's nearby

  • Gateway Conference Center - 7 min walk
  • Splash City Family Waterpark - 9 min walk
  • Gateway Convention Center - 10 min walk
  • FanDuel Sportsbook and Horse Racing - 5 min drive
  • Cahokia Mounds State Historic Site - 9 min drive

Getting around

  • Fairview Heights Station - 15 min drive
  • St. Louis Gateway Station - 16 min drive
  • St. Louis Lambert Intl. Airport (STL) - 28 min drive

Restaurants

  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Fairmount Park Racetrack - ‬7 min drive
  • ‪Horseshoe Lounge & Restaurant - ‬6 min drive

About this property

DoubleTree by Hilton Collinsville - St. Louis

4-star hotel near Gateway Conference Center
DoubleTree by Hilton Collinsville - St. Louis offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Collinsville - St. Louis. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Collinsville hotel.

  • 236 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2008
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Collinsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16.95 for adults and USD 9 for children
  • 1 restaurant
  • 1 bar
  • Free reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 16.95 for adults and USD 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Collinsville St. Louis
DoubleTree Hilton Collinsville St. Louis
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Hotel DoubleTree by Hilton Collinsville - St. Louis Collinsville
Collinsville DoubleTree by Hilton Collinsville - St. Louis Hotel
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DoubleTree by Hilton Collinsville - St. Louis Collinsville
DoubleTree Hilton Collinsville St. Louis
DoubleTree by Hilton Collinsville St. Louis
DoubleTree Hilton St. Louis Hotel
DoubleTree Hilton St. Louis
Doubletree Hilton St Louis
DoubleTree by Hilton Collinsville - St. Louis Hotel
DoubleTree by Hilton Collinsville - St. Louis Collinsville
DoubleTree by Hilton Collinsville - St. Louis Hotel Collinsville

DoubleTree by Hilton Collinsville - St. Louis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

2/10 Terrible

Dillon

Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Older. Some rooms with wear and tear. Great for the cost. Attached restaurant was excellent. Very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Great customer service
Check In went quickly, asked for two keys and was provided with two, however one was not keyed to the room. The next morning, took a shower, turning the know to H for hot water. The water was cold. It started to warm up and when I had it go through the shower head, it became cold again. When I told the front desk upon check out, they were apologetic and offered compensation, however I declined. They did say they would look into the issue. Unsure if it was my user error or if something else was going on. The toom itself has some stains by the ac unit.
Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Steve

Stayed 2 nights in Jul 2024

2/10 Terrible

Wayne

Disliked: Property conditions & facilities
Couldn't get water from faucet of bathtub for shower. Finally got enough for minimum flow shower. I stayed in room 107 very very noisy with elevator noise. One desk clerk told me no rooms I got on Expedia and they had rooms and I booked it and stayed one night. Not a good experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed before the property was as good as it has been in the past.
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Travelled with family
Disliked: Amenities
In hotel room a whole row of electrical outlets did not work. There was an electrical strip with multiple lights, alarm clocks .etc plugged in that were inoperable.
Stayed 1 night in Jul 2024

8/10 Good

Shamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very nice staff, great area. Older hotel, so it has wear and tear. But decent overall
Stayed 3 nights in Jun 2024

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to fix showers!!
Could not get shower to work so called and was informed that sometimes you have to pull real hard to get it to work. I feel the price you pay you should not have to fight to take a shower in the morning. Shower was a handicap shower and there would be no way a handicap person could get the shower to work. Was told next time you just need to call the front desk and have someone come down to room.
Stayed 1 night in May 2024

6/10 Okay

Stacey

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Bonnie

Stayed 1 night in Mar 2024

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
Not the best to stay at. Rooms outdated, phones don’t work, tv never worked…
Stayed 5 nights in Mar 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Brandy

Liked: Staff & service
It was quiet and next to the convention center. It is a bit outdated. But it was a good stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Harjot

Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The tub would not drain, the air conditioner was so loud it kept me up all night, the counter was dirty and sticky, and the lamp would not turn off.