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Cerano City Hotel Köln am Dom

3.0 star property
3-star hotel near Neumarkt

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Photo gallery for Cerano City Hotel Köln am Dom

Aerial view
Meeting facility
Porch
Triple Room
Daily buffet breakfast (EUR 9.5 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Laundry
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Elisenstr. 16, Cologne, NW, 50667
  • Cologne Cathedral
    ‪11 min walk‬
  • Old Market
    ‪12 min walk‬
  • Chocolate Museum
    ‪4 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Economy Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

Similar properties

Exterior detail

Opera Hotel Köln

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, (571)
The price is CA $528
per night
CA $593 total
includes taxes & fees
26 Mar - 27 Mar
Opera Hotel Köln

About the area

Cologne

Innenstadt stay.Within a 15-minute walk of this Innenstadt hotel, you'll find Neumarkt and Cologne Cathedral. Also, Old Market is within half a mile (1 km) and MediaPark is within 2 miles (3 km).

What's nearby

  • Cologne Cathedral - 11 min walk - 1.0 km
  • Old Market - 12 min walk - 1.0 km
  • Chocolate Museum - 4 min drive - 2.5 km
  • LANXESS Arena - 6 min drive - 3.8 km
  • Cologne Trade Fair Grounds - 7 min drive - 4.1 km

Getting around

  • Appellhofplatz Breite Strasse U-Bahn - 3 min walk
  • Cologne (QKL-Cologne Central Train Station) - 9 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Cafe Extrablattc - ‬3 min walk
  • ‪Epi - ‬4 min walk
  • ‪Lab12 Bar - ‬5 min walk
  • ‪Bastian's - ‬3 min walk
  • ‪Richrath's Mahlzeit - ‬4 min walk

About this property

Cerano City Hotel Köln am Dom

3-star hotel near Neumarkt
As a guest of Cerano City Hotel Köln am Dom, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Cerano City Hotel Köln am Dom also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Cologne hotel.

  • 1 building
  • 18 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Cerano City Hotel Köln am Dom offers 18 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Cologne hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested.

Languages

Catalan, English, French, German, Italian, Polish, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14.50 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 9.5 for adults and EUR 9.5 for children
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 14.5 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.5 for adults and EUR 9.5 for children
  • Self parking fee: EUR 14.50 per day
  • Pet fee: EUR 14.5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Cerano City
Cerano City Cologne
Cerano City Hotel
Cerano City Hotel Cologne
Cerano City Hotel Köln am Dom Cologne
Cerano City Hotel Köln am Dom
Cerano City Köln am Dom Cologne
Cerano City Köln am Dom
Cerano City Koln Am Dom
Cerano City Hotel Köln am Dom Hotel
Cerano City Hotel Köln am Dom Cologne
Cerano City Hotel Köln am Dom Hotel Cologne

Cerano City Hotel Köln am Dom Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 180 reviews
Rating 8 - Good. 69 out of 180 reviews
Rating 6 - Okay. 46 out of 180 reviews
Rating 4 - Poor. 11 out of 180 reviews
Rating 2 - Terrible. 9 out of 180 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jillian

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Fenella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted with a smile and wonderful service. Parking was available for €7 per night. A lift took us up to the 4th floor. Our room was adequate. Enough space for two large suitcases. All was clean. Very impressed. Breakfast was amazing. All was there for a full breakfast if wanted and the staff were very attentive. The position of the hotel was perfect. About 10 minutes walk from the Dom. Hop on Hop off bus. Restaurants 5 minutes walk. Very pleased with our choice. As all hotel with great service. Highly recommend.
Stayed 2 nights in Sep 2019

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It did the job
Very unorganised reception and useless WiFi but a nice enough bed
Stayed 1 night in Sep 2019

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were friendly and helpful. The room had no aircon, very stuffy and after we had a shower it was very hot and humid as there was no extractor fan in the bathroom. Being on the ground floor we did not Feel safe leaving the window open. Very good breakfast with a good selection
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Other reviewers said that this hotel is tired and in need of refurbishment. Absolutely true. It OK, but not great. everything looks a little worn out. Beds are really comfy though, and the shower is excellent. Food is mediocre, unless you only eat fruit - there was a lot of fruit! Staff were friendly, in particular the older man on reception who was really helpful.
Stayed 1 night in May 2019

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coziness and service minded
Lovely hotel in middle of Cologne. Very cozy with nice breakfast. But note that this hotel does NOT have air conditioner as advertised at Hotels.com They have a parking garage with extra cost but it's worth it.
Stayed 1 night in Jul 2017

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service ever!
We stayed for two nights and wish all of the hotels on our 19 day vacation were even half as special. The service provided was exceptional. The lobby was warm and inviting. Fresh fruit : apples, oranges, apricots, and kiwi was there for the taking. The breakfast was included in the very reasonably priced room rate. The buffet included scrambled eggs, bacon, sausage, 4 flavors of yogurt, breads, 6 cereals, freshly brewed coffee, and too many to count fruit offerings. The free parking was across the street in an underground lot not open to the public. The only drawback was the lack of air conditioning. The weather was hot and humid at night, but opening the window made sleeping possible. If you visit Cologne, Germany..stay at Cerano City Hotel.
Stayed 1 night in Jun 2017

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
The rooms were comfortable with one bed. Room was small but cozy, a renovation with new carpet would go a long way. The breakfast was 5 star breakfast in a 3 star hotel. It was excellent!!

6/10 Okay

Susan, Brooklyn

Liked: Cleanliness, room comfort
Okay stay but not great
Wasn't what I thought it would be :/

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable! And super nice people working.
Free safe parking! Great wifi!

8/10 Good

Sarah, Shropshire UK

Liked: Staff & service
Amazing breakfast
We stayed here on our way to Prague to break the drive from the UK. The hotel was basically for a night's sleep, however we walked to the Dom & had dinner in Cologne near the river. The breakfast was one of the best I've ever had in a hotel & was amazing with its choices of juices, smoothies, selection of hot & cold foods.

10/10 Excellent

Matthew, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful family-like hotel
A wonderful boutique hotel in a great location near the Dom. The lobby and breakfast features bins of fresh fruits.

4/10 Poor

G., Distrito Federal, México.

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
A real bad experience.
Our stay was really uncomfortable. It's true that we reserved for the economy room, but we got the most horrible room in all the hotel, just behind the reception and with a mirror to the street. On the other hand, somebody in the reception was smoking and we could smell all the cigarette. Also the bed was not good, because apparently is old. The TV does not have any channel in English, so if you do not know German, is impossible to understand. Finally you can wake up very very early because you can hear all the people that starts to breakfast at 7 am.

8/10 Good

Antonio, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Hilton, but definitely deserves its 3stars
Hotel is approximately 10 minutes walk from the Koln (Colone) main station and only 2 minutes from underground station. Staff are very friendly and have a good command of English. Rooms furniture was a bit dated but was clean and fresh. Free wifi all areas. I was surprised at the vast choice of breakfast options and display, I really did not expect as much for a quite a small quite hotel. Loads of fruit to choose from in reception. Daily house keeping. Would definitely visit again. Only fault I could find is toilet/shower room is not very large, but then again not the one place I was interested in spending time in whilst visiting beautiful Cologne

8/10 Good

Andy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet place
staff was very nice. not far from shopping and restaurants area.

6/10 Okay

Matt, CA

Liked: Cleanliness, staff & service
Not a hotel, more like a B&B.
The first room I checked into (late, around 10pm) was the dreaded room 40. It's basically a cupboard right behind reception and is the worst room I think I've ever stayed in. Noisy, hot, cramped, and the only window leads right onto the street, so you can't open it for fear of being robbed in the middle of the night! The next day some people had checked out and I got a decent room on the 3rd floor that had a fan! Thank you Cerano Hotel for moving me, this made the remaining 5 nights bearable. The room was basic, but the bed was comfy and although the bathroom was almost comically small, I was only there to sleep and shower in the morning, so it was fine. The hotel offers a complimentary continental breakfast, which is decent - some nice meats and cheeses, and some lovely bread. Their coffee is very good, too. It really is just a B&B though at the end of the day - no bar, no gym, and no frills. You sleep there, you have breakfast there if you're in a rush, and that's it. On the plus side, the cathedral (the Dom) is no more than a three minute walk from the B&B, and that's where you'll find the main group of bars and restaurants. Oh, and if you fancy something non-German, there's a gem of a British pub called Jameson's about a 2 minute walk from the front door of the Cerano B&B: the air con is working overtime, and the food is fantastic. Overall: if you need a bed, there can be worse places (like room 40!), but it really is absolutely zero frills.

8/10 Good

Ingmar

Liked: Cleanliness, staff & service, room comfort
The hotel looks a bit run down from its appearance. The carpet and wall paper needs some rework. But they have very spacious and spotless bathrooms! The breakfast buffet was huge too. Staff was friendly and attentive.

2/10 Terrible

Aaron, Bonn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confirm your room size after you reserve
I didn't even stay there that night. I reserved a double bed for the night through hotel.com. The worker at the front desk apologized for accidently booking a vacant double bed when there was only a single bed available.

8/10 Good

John, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in a good location
For various reasons, I unwittingly ended up scheduled to arrive in Cologne on 11th November, the start of Carnival, which meant that room availability was at a real premium. The Cerano was one of the few places with availability, though extremely overpriced compared to their normal rates. Price aside, it was a pleasant enough hotel - good location an easy walk from the station, friendly staff, and a room that met my requirements. The only downers were that there was no light switch near the bed, the wifi didn't seem to remember the passcode as well as it perhaps should have, and you needed separate wifi passcodes for each device. The breakfast room was also pretty small but that wasn't a problem as there were never more than a handful of people in it when I used it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Margaret, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value city centre hotel in the Altstadt.
Only one night, but wished I'd had longer. It was unexpectedly good for the money. Breakfast excellent and plentiful. Room comfortable and very clean. Staff helpful. 10 min walk to the Cathedral and main centre,museums etc. Car parking at hotel in locked garage (for a fee).I'll go again.

10/10 Excellent

Fernando, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
This hotel is in a very good location, the breakfast is really good, the rooms are very very comfortable. It's not a 5 stars hotel but I felt very good with receptionist who didn't speak english but was very very friendly and helpful. Great hotel, I would definitely stay there again.