See all properties

Mercure Hotel Köln Belfortstraße

4.0 star property
4-star eco-certified hotel near Cologne Cable Car

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Köln Belfortstraße

Pub
Standard Room, 1 Single Bed, Annex Building
Fitness facility
Exterior
Business centre

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Belfortstrasse 9, Cologne, NW, 50668
  • Cologne Cable Car
    13 min walk
  • Cologne Zoo
    13 min walk
  • Musical Dome
    14 min walk
  • Cologne (CGN-Cologne - Bonn)
    14 min drive

Room options

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed

Apartment, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building

Standard Twin Room, Annex Building

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reception
Best Western Plus Hotel Köln City
Spa
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is CA $326
per night
CA $366 total
includes taxes & fees
6 Dec - 7 Dec
Best Western Plus Hotel Köln City

About the area

Cologne

Innenstadt stay.Within a 15-minute walk of this Innenstadt hotel, you'll find Cologne Cable Car and Cologne Zoo. Musical Dome and Cologne Cathedral are also within 2 miles (3 km).

What's nearby

  • Cologne Zoo - 13 min walk - 1.2 km
  • Musical Dome - 14 min walk - 1.2 km
  • Cologne Cathedral - 17 min walk - 1.5 km
  • LANXESS Arena - 5 min drive - 4.3 km
  • Chocolate Museum - 5 min drive - 3.2 km

Getting around

  • Reichenspergerplatz U-Bahn - 3 min walk
  • Hansaring Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Curios Köln - ‬5 min walk
  • ‪Namaste Restaurant - ‬7 min walk
  • ‪Ritter Wülfing - ‬7 min walk
  • ‪Epi - ‬8 min walk
  • ‪Max Stark - ‬5 min walk

About this property

Mercure Hotel Köln Belfortstraße

4-star eco-certified hotel near Cologne Cable Car
Mercure Hotel Köln Belfortstraße offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Köln Belfortstraße. For a fee, parking is available.

This 4-star Cologne hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1971
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hotel Köln Belfortstraße offers 128 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature Select Comfort mattresses. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 22 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 24 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Select Comfort bed

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in

Renovations and closures

This property is closed from December 23 2024 to December 29 2024 (dates subject to change).
The property is closed between December 22 and December 28.
The property will be renovating from December 16 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 17 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged
  • Spa fee: EUR 4 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Mercure Hotel Köln Belfortstraße Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 192 out of 597 reviews" "
Rating 8 - Good. 256 out of 597 reviews" "
Rating 6 - Okay. 101 out of 597 reviews" "
Rating 4 - Poor. 35 out of 597 reviews" "
Rating 2 - Terrible. 13 out of 597 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Great stay. Hotel was walking distance from city but away from hustle and bustle.
Stayed 5 nights in May 2024

10/10 Excellent

Golan Security

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place near the old town
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024

6/10 Okay

Shene

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alastair Kennedy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, facilities and staff. Family friendly. We had a great time!
Stayed 6 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fair walk through a busy pub section, but noticed on the morning we could use the underground and avoid the area
Stayed 1 night in Jun 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Foster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance! If not there are two different trains near the hotel!
Stayed 1 night in May 2024

8/10 Good

jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good hotel for work...
Stayed 1 night in Apr 2024

8/10 Good

James, Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent breakfast. Pool is not family friendly. Suites are remodeled apartments in adjacent building.
Stayed 4 nights in Apr 2024

6/10 Okay

Yousef

Travelled with family
Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey, ASHEVILLE

Stayed 1 night in Apr 2024

2/10 Terrible

Muhammad

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Garbage service and room, TV did not work, room keys would not work
Stayed 1 night in Mar 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was within walking distance to most places. Room was spacious, bed was very comfortable. Room temperature was warm but cooled down with air conditioning and opening window. Window had no child lock and opened very wide quite dangerous from the 4th floor. Shower was very nice, hot water and complimentary toiletries. TV mainly all German channels. WiFi quite intermittent Only a coffee machine in room but was provided a kettle as my fiancé only drinks tea. Lift out of order but was offered a lower ground floor room which was nice of them. I managed to make it up the stairs finally!! Staff very attentive and the food was very nice in the restaurant. Would stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kraythen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.
Stayed 2 nights in Nov 2023

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is too far away from bars and restaurants, especially in the winter when long walks in the rain are not pleasant. The bar closes at 11pm and no bar or restaurant on a Sunday. The staff are friendly but never told us of a rail strike as they book us a taxi to the train station! House keeping walked into our room and started routing in the wardrobe looking for the ‘do not service our room’ sign even thought I had opened the door ten minutes earlier and exchanged towels with another member of their team and said no housekeeping today please. She could see we were still in bed but didn’t care. She wanted that sign! On a positive, the beds were the most comfortable hotel beds we ever slept in, just don’t look at the duvets under the covers.
Stayed 3 nights in Nov 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Arup

Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location, 15 mins walk from station
Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.
Stayed 3 nights in Sep 2023

6/10 Okay

Garry

Liked: Cleanliness
Disliked: Staff & service
Good area, quiet. Put into an annex across the road - should be made aware of this before booking. Air conditioning poor, took whole day to cool room down. Male receptionist in mornings was very helpful and friendly, unfortunately same can't be said of the female receptionist we encountered in the evenings, uninterested and unfriendly. Pool/gym needs to be better signposted and explained. Paid €20 each for breakfast - not the best value for money but adequate.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, staff were extremely brilliant and helpful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Shuaib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023