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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5.0 star property
5-star luxury hotel in Kompannaweediya

Choose dates to view prices

Photo gallery for ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Outdoor pool, pool umbrellas
Restaurant
Minibar, in-room safe, desk, laptop workspace
Restaurant
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
Galle Face Centre Road, Colombo, 00300
  • Galle Face Green
    ‪1 min walk‬
  • Nawaloka Hospital
    ‪18 min walk‬
  • Colombo City Centre
    ‪3 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪43 min drive‬

Room options

View all photos for Towers Room with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Towers Room with Waterfront View, Private Balcony & Luxury Hours

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Run of The House Room with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Run of The House Room with Waterfront View, Private Balcony & Luxury Hours

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 137 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours | Living room

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 203 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Towers Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Towers Suite with Waterfront View, Private Balcony & Luxury Hours

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for ITC One King Room with City View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

ITC One King Room with City View, Private Balcony & Luxury Hours

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

  • 169 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 111 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Colombo

Heart of Colombo.With a stay at this Kompannaweediya hotel, you'll be steps from Galle Face Green and Galle Face Beach. One Galle Face and Beira Lake are also within half a mile (1 km).

What's nearby

  • Galle Face Beach - 1 min walk - 0.1 km
  • Galle Face Green - 1 min walk - 0.1 km
  • Nawaloka Hospital - 18 min walk - 1.5 km
  • Colombo City Centre - 3 min drive - 2.4 km
  • Pettah Market - 3 min drive - 2.6 km

Getting around

  • Colombo Fort Station - 8 min drive
  • Bandaranaike Intl. Airport (CMB) - 43 min drive

Restaurants

  • ‪Bombay Borough - ‬2 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬2 min walk
  • ‪The Pizza Bakery - ‬3 min walk
  • ‪The Manhattan Fish Market - ‬2 min walk
  • ‪British Pub Colombo - ‬3 min walk

About this property

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5-star luxury hotel in Kompannaweediya
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers its guests a full-service spa, an outdoor pool, and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury ITC Ratnadipa, a Luxury Collection Hotel, Colombo. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Colombo hotel.

  • 352 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2024
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
  • Bar by the pool
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Colombo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp- The Royal Spa. The spa is open daily.

Languages

English, Hindi

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Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 at check-out

Renovations and closures

The following facilities or services will be unavailable from February 5 2025 to April 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night
  • Bed sheets fee: USD 0 per person, per stay (or guests may bring their own)
  • Towels fee: USD 0 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

ITC Ratnadipa Colombo
ITC Ratnadipa A Luxury Collection Hotel Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 54 reviews
Rating 8 - Good. 6 out of 54 reviews
Rating 6 - Okay. 2 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Jan 2025

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay and food
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Colombo stay
Very good rooms.with great views from tower. Good location. Good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff were great to deal with, very hospitable and friendly and offered assistance at all times. Food options were to a very high standard!
Stayed 4 nights in Dec 2024

10/10 Excellent

Fathima

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, It's a bit awkward when using the toilet because it's transparent glass, When my husband is taking a shower 🛁 he can see me when I was using the toilet, That's the only thing I struggled with, otherwise everything was fine,
Stayed 2 nights in Nov 2024

10/10 Excellent

Gokulan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hospitality from staff and beautiful hotel and location
Stayed 1 night in Nov 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yang Yu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel in area, and centrally located. Very good service from the hotel staff all around. Nice views of the Indian Ocean.
Stayed 1 night in Oct 2024

10/10 Excellent

VISUVANATHAN K, Naperville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel with all the facilities. Lot of dining option , View of the hotel. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

ketharanathan

Stayed 3 nights in Sep 2024

10/10 Excellent

ketharanathan

Stayed 1 night in Sep 2024

10/10 Excellent

ketharanathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lobby and rooms , was a great experience.
Stayed 2 nights in Sep 2024

4/10 Poor

liam w thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Far too expensive for what you’re provided.
Place was decent but not worth the very high cost. Hotel wasn’t finished and construction work happening throughout our stay, Swimming pool at the top wasn’t finished, whilst on the pool on the 4th floor all you heard was construction and saw the workers looking at you. Food was okay but breakfast variety wasn’t suited to an international standard, very much lunch/dinner options at breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Anuradha

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service staff needs more professional training
The good: Staff very polite & energetic, the room is spacious and well thought through with ipad central controls..etc. The bad: Staff needs more professional training and learning the importance of follow through till the service is fulfilled without the guest having to remind. Few delays experience throughout the stay. The ugly: Was trying to book a dinner reservation for 25 people from about 6-8 weeks prior, the staff was unresponsive (basically silence, even when trying to call from the hotel). Also got locked out of the room for about an hour because the lock batteries had died! (after 4 months of hotel operation) and it took about 8 different people to finally get the door open and we having to cancel some of our meetings due to this delays. Was very unhappy! 25th floor had a very bad smell - as if you were right next to the infamous baira lake! Must also say, once the above was brought to the management notice our stay took a turn to the better and was fabulous from that point onwards.
Stayed 4 nights in Jul 2024

10/10 Excellent

Prasanga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeyashankar

Stayed 1 night in Jun 2024

2/10 Terrible

Sugath

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Experience at ITC Colombo - Avoid! I recently stayed at ITC Colombo, expecting a top-tier experience from a newly opened five-star hotel, but it was an absolute nightmare. Despite booking a suite and being charged an outrageous $80 for early check-in, the service was abysmal. The buffet was closed at lunch, and my daughter couldn't even get apple juice. Adding insult to injury, they refused to add our restaurant bill to our room bill, forcing us to pay in cash, and did not honor a $30 discount we had. Complaints to the management about these issues were completely ignored. To top it all off, they denied our request for a late check-out despite offering to pay extra. Coming from the UK, this was a massive disappointment, and I would not recommend ITC Colombo to anyone looking for quality service. Save your money and stay elsewhere!
Stayed 1 night in Jun 2024

10/10 Excellent

Denzil

Stayed 1 night in May 2024

10/10 Excellent

KyungHwan

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter warberg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter warberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024