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Cheyenne Mountain Resort, a Destination by Hyatt Hotels

4.0 star property
Family-friendly beachfront hotel connected to the convention center with 2 outdoor pools

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Photo gallery for Cheyenne Mountain Resort, a Destination by Hyatt Hotels

Indoor pool, 2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Outdoor wedding area
Sports facility
Room, 2 Queen Beds, Mountain View
Sports bar, alfresco dining, open daily

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
3225 Broadmoor Valley Road, Colorado Springs, CO, 80906
  • Country Club of Colorado
    ‪5 min walk‬
  • Broadmoor Golf Club
    ‪5 min drive‬
  • Broadmoor World Arena
    ‪5 min drive‬
  • Colorado Springs, CO (COS)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Mountain View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Resort View

View from room

Room, 1 King Bed with Sofa bed, Resort View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

View from room

Room, 1 King Bed, Resort View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View

  • Sleeps 4
  • 2 Queen Beds

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About the area

Colorado Springs

On the beach.A stay at this Southwest Colorado Springs hotel places you within 3 miles (5 km) of Broadmoor World Arena and 6 miles (10 km) of Cheyenne Mountain Zoo. Cheyenne Mountain State Park and U.S. Olympic & Paralympic Training Center are also within 6 miles (10 km).

What's nearby

  • Broadmoor Golf Club - 5 min drive
  • Broadmoor World Arena - 5 min drive
  • Cheyenne Mountain Zoo - 7 min drive
  • Cheyenne Mountain State Park - 7 min drive
  • Garden of the Gods - 12 min drive

Getting around

  • Colorado Springs Airport (COS) - 15 min drive

Restaurants

  • ‪Panda Express - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Cheyenne Mountain Resort, a Destination by Hyatt Hotels

Family-friendly beachfront hotel connected to the convention center with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Summer fun is a breeze at Cheyenne Mountain Resort, a Destination by Hyatt Hotels, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts.

This Colorado Springs hotel is smoke free.

  • 316 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Cheyenne Mountain Resort, a Destination by Hyatt Hotels offers 316 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Alluvia Spa and Wellness Retreat has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fence around the pool
  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 21.95 for adults and USD 10.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 5 indoor tennis courts
  • 2 outdoor pools
  • 11 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Canoe available
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Heated pool
  • Indoor pool
  • Kayaking
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Hot tub
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 60-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 6 to May 31:
  • One of the swimming pools
  • Beach

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day
  • 3.19 percent tourism fee will be charged
  • Resort fee: USD 28.35 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 10.95 for children
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • The seasonal pool will open May 31 and close September 05.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs Dolce Resort
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort
Mountain Cheyenne
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Resort Colorado Springs Co
Cheyenne Mountain
Cheyenne Mountain Resort Dolce Resort
Cheyenne Mountain Colorado Springs Dolce
Cheyenne Mountain Dolce
Cheyenne Mountain Dolce Resort
Cheyenne Mountain Resort Colorado Springs A Dolce Resort
Cheyenne Mountain Colorado Springs Dolce Resort
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort
Cheyenne Mountain Resort
Cheyenne Mountain Resort A Dolce by Wyndham
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort, a Destination by Hyatt Hotels Hotel

Cheyenne Mountain Resort, a Destination by Hyatt Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 745 out of 1253 reviews
Rating 8 - Good. 265 out of 1253 reviews
Rating 6 - Okay. 133 out of 1253 reviews
Rating 4 - Poor. 77 out of 1253 reviews
Rating 2 - Terrible. 33 out of 1253 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dade

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Great visit be back
Stayed 1 night in Nov 2024

6/10 Okay

Jose Vargas

Travelled with family
Disliked: Cleanliness, staff & service
The surroundings were breathtaking beautiful, it was all that I hoped for. The front staff was very welcoming and helpful, the above saved this resort from a 1 star rating. The room had an odor at times that I believe came from the constant moisture on the door due to the cold weather meeting the warm interior. I was shocked to not find a microwave in the room, and the lack of events in the lobby. The worst experience was their restaurant Elevations, the seating was outdated and the staff provided service that you’d find at McDonalds. We ordered tortilla soup with a Caesar salad, Wendy’s salad is better. The elevations burger was dry and lacked flavor, Chick Fil A burger is better which we did visit. The chicken florentine seems to have been cooked by my 11 year old. As the chicken drum was stuffed with mushrooms a looked to be undercooked lacking that visual desire to bite into. I finished my burger but the other plates were not finished, my family had its worst dinner of our trip. I would not return to this resort and I believe that it’s in a decline.

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Check in took a while and bar tender did not no how to make drinks
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Nov 2024

4/10 Poor

Christine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful. However, our room had people above us that were so loud. We didn’t enjoy our trip. The front desk told us they would credit for the resort fee but we listened to stomping for 2 days.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Albert, Starkville

Liked: Staff & service, property conditions & facilities
The room had a magnificent view and the dining area was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

MARK

Stayed 2 nights in Nov 2024

10/10 Excellent

Alene

Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Josh

Stayed 2 nights in Oct 2024

8/10 Good

Sherri

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia did not transfer our reservation but the hotel clerk made it so easy and was willing to help.
Stayed 1 night in Oct 2024

8/10 Good

Mayra

Stayed 2 nights in Oct 2024

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Alejandro, Aurora

Travelled with partner
Check in was very slow, staff having trouble navigating the process. Drain in shower clogged, dead bolt on entrance door not engaging, tv remote needed batteries, and that was on the first day.
Stayed 1 night in Nov 2024

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely gorgeous! The inside is stunning. It feels extravagant and comfortable and like a mountain lodge all wrapped into one. When you walk into the lobby there is a giant fireplace and a tall ceiling with a ton of windows that allow a perfect view of the Cheyenne Mountain. There is a deck that faces the mountain right outside of the lobby that has a bunch of seating and fire pits. You can order food and dine out there or just relax and enjoy the view and company. We at at the restaurant and it was incredible! We had dinner and lunch there and were very impressed with the quality of food and service. We also ate breakfast at the buffet and it didn’t disappoint. The view was breathtaking and the buffet was very good. The food was fresh and they used quality ingredients. You can definitely tell. My husband and I travel together a lot and we are foodies. I have been to many hotel breakfasts and this one is the best resort buffet that I have been to. This was hands down a place that you don’t want to leave. The room was very nice. We had a balcony that faced the mountain. The bed was comfortable and the shower was really nice. I can’t wait to go back and stay at this resort. I just can’t say enough about it. We wanted to stay another night and would have if we didn’t have other obligations the next day.
Stayed 2 nights in Nov 2024

6/10 Okay

Vickie L

Liked: Cleanliness, room comfort
I appreciated the fact they were able to get me in before the 4PM checkin. I was disappointed that the TV was not working and the lights on the wall by the bed were not working either. The bathtub spout also had a constant drip. These aren't major things but they were things I would not expect at an upscale resort like this.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

The room we had was a room you would get anywhere. The word resort doesn’t fit. The bathroom was ridiculously small. The common areas were nice, but the restaurants were average.
Stayed 2 nights in Oct 2024

8/10 Good

Lindsay

Liked: Staff & service, property conditions & facilities, room comfort
Nice resort in a beautiful area. The bar and restaurant staff were fabulous. Check in could have went better
Stayed 1 night in Oct 2024