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Hotel Polaris

4.5 star property
Family-friendly 4.5-star hotel near Western Museum of Mining and Industry

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Photo gallery for Hotel Polaris

Suite, Balcony, Mountain View | Living area
Suite, Balcony, Mountain View | Terrace/patio
Room, 1 King Bed, Mountain View (Partial View)
3 bars/lounges, rooftop bar, lobby lounge
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
8989 N Gate Blvd, USAF Academy, CO, 80921
  • US Air Force Academy
    ‪8 min walk‬
  • Western Museum of Mining and Industry
    ‪11 min walk‬
  • Ford Amphitheater
    ‪4 min drive‬
  • Colorado Springs, CO (COS)
    ‪32 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Mountain View

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (ADA)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (ADA)

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Living area

Suite, Balcony, Mountain View

  • 77 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Superintendent)

  • 120 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View

  • 79 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View)

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

The Academy Hotel Colorado Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (3332)
The price is CA $129
per night
CA $142 total
includes taxes & fees
17 Mar - 18 Mar
The Academy Hotel Colorado Springs

About the area

USAF Academy

Near the airport.Within a 15-minute walk of the hotel, you'll find US Air Force Academy and Western Museum of Mining and Industry. Ford Amphitheater is within 2 miles (3 km) and UCHealth Memorial Hospital North is within 9 miles (15 km).

What's nearby

  • US Air Force Academy - 8 min walk
  • Western Museum of Mining and Industry - 11 min walk
  • Ford Amphitheater - 4 min drive
  • Great Wolf Lodge Water Park - 6 min drive
  • Garden of the Gods - 17 min drive

Getting around

  • Colorado Springs Airport (COS) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Loyal Coffee - ‬6 min drive
  • ‪The Summit Interquest - ‬5 min drive

About this property

Hotel Polaris

Family-friendly 4.5-star hotel near Western Museum of Mining and Industry
Hotel Polaris offers its guests a full-service spa, a 24-hour fitness center, and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 26000 square feet (2415 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and gift shops/newsstands are also featured at the luxury Hotel Polaris. Self parking is free. A complete renovation of Hotel Polaris was completed in December 2024.

This 4.5-star USAF Academy hotel is smoke free.

  • 1 building
  • 375 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 26000 sq ft of conference space
  • 2415 sq m of conference space
  • Built in 2024
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel Polaris offers 375 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This USAF Academy hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Highchair
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 35.00 per day)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 40.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Bike parking
  • Foosball table
  • Full-service spa
  • Private picnics
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 55
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32

Room amenities

Entertainment

  • 55-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Other workout equipment
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Streaming fitness classes
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.46 per accommodation, per night
  • Service fee: 5.41 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open April 01 and close September 30.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris USAF Academy
Hotel Polaris Hotel USAF Academy

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews
Rating 8 - Good. 7 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Took my husband to hotel Polaris for his birthday. We only stayed one night but this place has our hearts. The staff was warm, friendly and accommodating and the room was beautiful. The restaurants were amazing and the decor was so cool! Bartenders at all the bars in hotel Polaris were incredible and we had a blast finishing our night off with Kenny at the bar downstairs next to Pamela’s. Will definitely be returning with the kids now that we know it’s a very family friendly and inviting establishment. 10/10 would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday celebration at Polaris
We stayed at the new Polaris hotel last weekend. The hotel is beautiful and we loved all the art and colors chosen. Had a delicious meal in Pamela's, and 2 of our party flew the 737 Max simulator. A great time all the way around!
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful place in a beautiful location. However was given a very partial Mountain View room after booking and paying the price of a mountain room. Was really more of a city view. Very disappointed. Also the Elevator is not centrally located and had to walk the entire length of the hotel to get to our rooms and back. But overall the hotel was very nice with exceptional amenities.
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Awaited Polaris Hotel
We were very excited to stay in the new Polaris Hotel. The rooms were very nice and clean and new. We loved the decor in the room which reflected the various icons of the Air Force Academy. Every amenity and comfort have been well thought out, and it was first-class! We enjoyed our stay and plan to frequent the hotel again in the near future!
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
It was very nice and two of the servers Luck and Coliene stood out in excellence
Stayed 2 nights in Nov 2024

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Close but not quite there.
The property was beautiful and spotless. Beds very comfortable. Staff was friendly and halpful. However , water in bathroom was not hot. Padtries at coffee shop were stale and overpriced. Dinner at Pamelad was ok but should be better for the price. Food was not hot when delivered to table. None of the bars had coffee so no coffee drinks available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed.
Amazing stay. Everyone was so friendly and ready to help, right from the moment we came up to the door. The room was very comfortable, and definitely clean! The hotel is new, so everthing was definitely it excellent condition. The beds were very comfortable and the shower and bathroom very nice. I used the treadmills in the gym twice. Very good experience. They had apples and water, and clean towels. I saw a yoga area, and several other pieces of equipment. The view from the lobby and west facing rooms is so beautiful. A flawless view of the mountains. I saw a nice pool and cabanas and lounge chairs. They were all covered in a foot of snow during our stay, but it will be great in the warm weather. A cute teddybear sits on the bed, as well. I highly recommend this hotel.
Stayed 1 night in Nov 2024