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Comfort Suites Columbus West - Hilliard

2.5 star property
Columbus guestrooms with free WiFi

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Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Suite, 2 Queen Beds, Non Smoking
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
5547 Keim Cir, Columbus, OH, 43228
  • Hollywood Casino
    ‪7 min drive‬
  • Greater Columbus Convention Center
    ‪10 min drive‬
  • Ohio State University
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
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4.7 out of 5, Exceptional, 1,279 reviews
The price is CA $218
CA $257 total
includes taxes & fees
20 Apr - 21 Apr
Hilton Columbus Downtown

About the area

Columbus

In shopping district.Within 6 miles (10 km) of this hotel, you'll find Heritage Golf Club and Ten Pin Alley. Hollywood Casino and Ohio Craft Museum are also within 6 miles (10 km).

What's nearby

  • Hollywood Casino - 7 min drive - 7.8 km
  • Greater Columbus Convention Center - 10 min drive - 14.6 km
  • Nationwide Arena - 10 min drive - 14.3 km
  • Ohio State University - 12 min drive - 13.0 km
  • Ohio Stadium - 13 min drive - 16.7 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

Columbus guestrooms with free WiFi
Comfort Suites Columbus West - Hilliard offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Comfort Suites Columbus West - Hilliard also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
  • 71 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Reception

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,130 reviews
The price is CA $139
CA $164 total
includes taxes & fees
6 Apr - 7 Apr
Best Western Suites

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 405 out of 879 reviews
Rating 8 - Good. 300 out of 879 reviews
Rating 6 - Okay. 110 out of 879 reviews
Rating 4 - Poor. 36 out of 879 reviews
Rating 2 - Terrible. 28 out of 879 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Good value
Comfortable room. Quiet. Very clean. Good breakfast selection although I do wish they offered something other than sausage for the meat. My only complaint is that it's very difficult to find the drive to enter from the highway. Needs better signage.
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Travelled with group
Liked: Staff & service
Good when in a pinch.
Typic average chain hotel. Nothing great, but nothing terrible. Usual generic linens, soaps, amenities, etc.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Travelled with family
Convenient location to Ohio State campus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobby

Stayed 1 night in Nov 2024

10/10 Excellent

malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malcolm Owen
It was a great deal for what I was doing, spending time in columbus for a few days with riends and family, the room had a view of the local ford dealership which was fine, it was not a problem, the room was comfortable the bedding was clean and comfortable, but lacked warmth, the breakfast was great with good service all around. lots of food options beyond the hotel. my only complaint would have to be the lack of tv channels, with upto date programming.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zachary

Stayed 1 night in Nov 2024

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl who checked us in was so rude. There was an elderly woman in front of us who they are lady had asked her if she wanted to be on the first second or third floor, and the elderly woman replied is there an elevator, and the lady at the reception desk answered her so rudely and said, of course there’s an elevator. It’s right there, well this was an elderly woman and I didn’t even see the elevator until I looked for it as well then our room keys didn’t work so we had to go get them recharged or get new ones and that was a problem for this girl as well. She obviously didn’t want to be at work and especially after someone has driven for 12 hours. The last thing I wanna do is have to deal with someone like her giving them a hard time.. And then check out wasn’t until 11 AM at 8:30 in the morning. Someone was vacuuming the hallway and hit our door with the vacuum. The vacuum noise alone Woke me up, but then when she was hitting the walls that was even worse. The only person who was nice was a guy who was working like midnights and we my daughter had forgotten her toothbrush. He was the only one that was nice. The continental breakfast was terrible the lady working in the restaurant area or kind of breakfast area said I have fresh sausage here and put it into the little craft and then when my daughter grabbed a piece of sausage for herself, she came and sat down and it was literally frozenOK we can microwave it. No big deal but this place just went downhill from the very begin
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and very clean. Staff was friendly and helpful The location was good for a quick one night stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Rafid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrable place. Old .noise and poor customer service.
Stayed 2 nights in Oct 2024

6/10 Okay

Todd

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Karina

Stayed 1 night in Sep 2024

8/10 Good

Chuntaye, dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean!! Everyone friendly and nice!! Would definitely recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

harry

All in top shape
Stayed 1 night in Sep 2024

2/10 Terrible

Kari-Allyn

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the most part
There were kids up above us keeping us up all night and awake at 7 a m.
Stayed 1 night in Sep 2024

10/10 Excellent

O'Sung

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Steven and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay time
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Good
Stayed 1 night in Sep 2024