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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property
Hotel near San Francisco Bay in Richmond

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Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Reception
Exterior
Reception
Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
915 W Cutting Blvd, Richmond, CA, 94804
  • San Pablo Lytton Casino
    ‪7 min drive‬
  • Pier 39
    ‪23 min drive‬
  • Alcatraz Island
    ‪25 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Delete All)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Delete All)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Delete All)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub (Delete All)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Delete All)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Delete All)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Richmond

Point Richmond stay.With a stay at this Point Richmond hotel, you'll be within 2 miles (3 km) of San Francisco Bay and 6 miles (10 km) of San Pablo Lytton Casino. Hilltop Mall is within 6 miles (10 km) and Golden Gate Fields is within 9 miles (15 km).

What's nearby

  • Riggers Loft Wine Company - 5 min drive - 4.3 km
  • San Pablo Lytton Casino - 7 min drive - 7.1 km
  • Berkeley Marina - 10 min drive - 13.1 km
  • Pier 39 - 23 min drive - 29.5 km
  • Alcatraz Island - 25 min drive - 30.5 km

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 6 min drive
  • Oakland Intl. Airport (OAK) - 40 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Lee's Donuts - ‬3 min drive
  • ‪San Francisco Pizza and Restaurant - ‬3 min drive
  • ‪East Brother Beer Co - ‬18 min walk

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel near San Francisco Bay in Richmond
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Point Richmond. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

  • 107 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

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  • Air conditioning
  • Housekeeping
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 48-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open June 01 and close September 30.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at SureStay Plus Hotel by Best Western Point Richmond.

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1060 reviews
Rating 8 - Good. 325 out of 1060 reviews
Rating 6 - Okay. 156 out of 1060 reviews
Rating 4 - Poor. 77 out of 1060 reviews
Rating 2 - Terrible. 112 out of 1060 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Edward

Stayed 4 nights in Dec 2024

6/10 Okay

Rhea-Nel, TORONTO

Travelled with partner
Disliked: Amenities
The area just feels unsafe. The property looked dark! I wouldn’t want to stay in any type of franchised hotels! They also doesn’t look tidy.

6/10 Okay

Riley

Stayed 1 night in Dec 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Mustafa

Stayed 5 nights in Nov 2024

10/10 Excellent

Manuel, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complementary breakfast was very delicious!
Stayed 1 night in Dec 2024

6/10 Okay

Raveen Pankaja Lokuhelapitiya Loku

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness was awesome
Stayed 5 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Recommend
The receptionists are rude, ESPECIALLY on the phone. The rooms smell like weed, doesn’t matter how many times you spray disinfectant, it either smells like cigarette or weed, I think it’s the air vents. The walls are so thin, you can hear everyone outside AND the room next to you. The stairs always smell like someone pissed there. There’s so many broken down cars parked there, and so many transients on the property. The lights in the rooms flicker ALL THE TIME. The bathtubs are so slippery, I FELL in there while showering. if you’re looking for somewhere you’d feel safe and comfortable, this isn’t the place. If you’re looking for somewhere to just sleep for a couple of hours, then maybe this is the place for you.
Stayed 3 nights in Dec 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEEDS a DEPOSIT
BEWARE- got charged a 50 dollar hold on my credit card as "security deposit"
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 10/10 for me !
Excellent, I was welcomed by Estefany, she was so fast and very nice and professional. Delmi and Flor excellent room service and both fluent in Spanish so that was a plus. Leticia in the breakfast area every morning is so attentive and kind. This is the type of professional people that makes you want to come back. The breakfast is full continental for real, and it’s clean, not only the breakfast area but also the rooms, with huge counters. If you travel like I do, when you find a gem, you don’t waste time looking for other hotels, it’s a peace of mind to know I have found my space in the Bay Area. I used to book into San Francisco for almost 200 a night, with so much hassle to get into the city 🏙️. Now I drive 10 min crossing the bridge and I save $100 a night in this hotel. Or could have not worked better . The freeway is a block away. I highly recommend this hotel.
Stayed 5 nights in Dec 2024

6/10 Okay

Adam

Stayed 4 nights in Aug 2024

10/10 Excellent

Yazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

2/10 Terrible

Emil, VALLEJO

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos A Aguilar

Stayed 1 night in Nov 2024

2/10 Terrible

Santosh

Stayed 5 nights in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 3 nights in Nov 2024

10/10 Excellent

Kenia

Stayed 1 night in Nov 2024

6/10 Okay

RAM

Liked: Cleanliness
.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 2 nights in Nov 2024

2/10 Terrible

candra

Stayed 1 night in Nov 2024

8/10 Good

Isaac

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024