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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel near Parque La Ventana al Mar in San Juan

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Breakfast, lunch, dinner served; Cuban cuisine
Exterior
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Gym

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Parque La Ventana al Mar
    ‪5 min walk‬
  • Plaza del Mercado
    ‪11 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Oceanside stay.Within a 15-minute walk of this Condado hotel, you'll find Parque La Ventana al Mar and Plaza del Mercado. Condado Beach and Museo de Arte de Puerto Rico are also within 2 miles (3 km).

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk
  • Plaza del Mercado - 11 min walk
  • Condado Beach - 16 min walk
  • Museo de Arte de Puerto Rico - 17 min walk
  • Pan American Pier - 5 min drive

Getting around

  • Roosevelt Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel near Parque La Ventana al Mar in San Juan
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, a spa tub, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

  • 151 guestrooms or units
  • 18 levels
  • 2 buildings
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 22.42 for adults and USD 10.47 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Free bicycle rentals
  • Outdoor pool
  • Spa tub

Accessibility

  • Elevator

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable/satellite channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.42 for adults and USD 10.47 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 158 out of 288 reviews" "
Rating 8 - Good. 65 out of 288 reviews" "
Rating 6 - Okay. 36 out of 288 reviews" "
Rating 4 - Poor. 18 out of 288 reviews" "
Rating 2 - Terrible. 11 out of 288 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

AHMED, Ithaca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, close yo beach and resturants. Some hotels cuts part of the ocean view.
Stayed 6 nights in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful. Great location for dining, casinos, shopping, I will go back. Pool is great
Stayed 4 nights in Oct 2024

8/10 Good

Kateesha

Stayed 4 nights in Oct 2024

6/10 Okay

Guillermo

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: - Convenient Location a few steps from the beach, restaurants and bars. - Friendly staff ready to accommodate any of your needs - Ample sized parking, comfy bed - Pool and spa opened 24 hours Cons: - Dated facilities, dusty rooms with some mold - 45 dollar a day fee plus your room fare, I forgot to read the fine print on this one, I would’ve probably stayed elsewhere if I’ve known. - Thin windows/walls meant that it was noisy, we actually requested a room change due to not being able to sleep for two nights because of the loud noises. - Breakfast could be better. Same 4-5 options each day. Overall it was our first stay in PR and the experience was ok, we will probably go with a better option next time we return.
Stayed 6 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it there.
Stayed 4 nights in Aug 2024

6/10 Okay

Belsie

Travelled with partner
The hotel was conveniently located by a lot of great attractions beach, casinos, and restaurants. The only thing I didn’t like was the pool was very dirty, and a lot of the wall plugs didn’t work
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 3 nights in Oct 2024

10/10 Excellent

Clayton

Liked: Cleanliness, property conditions & facilities
The beach was amazing!!!
Stayed 3 nights in Oct 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place is good. I paid for resort fees through my booking but was asked to pay them again when I checked in, even after telling them I had already paid. Room was good but had very noisy neighbors who liked to scream at their children. I would not recommend this hotel and will not stay there again. For the amount of money they charged, I expected significantly higher level of service.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay on business
Stayed 5 nights in Oct 2024

10/10 Excellent

Carolyn, St Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and super chill
Stayed 5 nights in Jul 2024

6/10 Okay

shenika

Travelled with partner
Liked: Cleanliness, staff & service
Our recent stay at the Condado Palm Inn San Juan was a mix of positives and negatives. Here's a breakdown of our experience: Pros: Cleanliness: The hotel maintained a high standard of cleanliness throughout. Front Desk Service: The customer service at the front desk was great. Water Quality: Excellent water pressure and consistently hot water. Cons: Noise Levels: Unfortunately, this was the major drawback of our stay. The noise levels were extremely high, making it difficult to get a good night's sleep. We could hear everything happening both inside the building and outside. The excessive noise significantly impacted our ability to rest and relax. Overall Impression: While the Condado Palm Inn San Juan has some strong points, particularly in terms of cleanliness and basic amenities, the noise issue is a serious concern. For light sleepers or those seeking a quiet getaway, this might not be the best choice. However, if you're a heavy sleeper or don't mind ambient noise, you might find the hotel's other qualities make up for this drawback. Recommendation: Consider your priorities when booking. If a quiet environment is crucial for your stay, you might want to look elsewhere. However, if you value cleanliness and good service over quietness, this hotel could still be a decent option.
Stayed 3 nights in Oct 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Marques

Stayed 3 nights in Jul 2024

10/10 Excellent

Enrique

Stayed 4 nights in Oct 2024

6/10 Okay

Ronald

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Stayed 5 nights in Aug 2024

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 5 nights in Sep 2024

6/10 Okay

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls and floor were damp and wet due to humidity. Not enough towels for 4 adults. Facility was in great location for easy walking to see the city. Bartender was very helpful and gave great vibes and super friendly.
Stayed 1 night in Sep 2024

8/10 Good

margarite

Business traveller
Location is great, the staff are helpful and I found managing the AC to be a challenge
Stayed 7 nights in Sep 2024

10/10 Excellent

Israel

Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Sep 2024