Holiday Inn Express San Juan Condado, an IHG Hotel

3.5 star property
3.5-star hotel near Casino del Mar at La Concha Resort

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express San Juan Condado, an IHG Hotel

Beach nearby, sun loungers, beach umbrellas, beach towels
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Beach nearby, sun loungers, beach umbrellas, beach towels
Standard Room, 2 Queen Beds
Gift shop

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
1 Mariano Ramirez Bages, San Juan, 00907
  • Casino del Mar at La Concha Resort
    7 min walk
  • Condado Beach
    11 min walk
  • Plaza del Mercado
    15 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    9 min drive

Room options

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Juan

Condado stay.Within a 15-minute walk of this Condado hotel, you'll find Casino del Mar at La Concha Resort and Condado Beach. Pan American Pier and Puerto Rico Convention Center are also within 2 miles (3 km).

What's nearby

  • Casino del Mar at La Concha Resort - 7 min walk
  • Condado Beach - 11 min walk
  • Pan American Pier - 5 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Port of San Juan - 5 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Stk - ‬2 min walk
  • ‪Serafina Restaurant - ‬3 min walk
  • ‪Tacos & Tequila - ‬3 min walk
  • ‪Semilla Kitchen and Bar - ‬2 min walk
  • ‪La Vergüenza Condado - ‬3 min walk

About this property

Holiday Inn Express San Juan Condado, an IHG Hotel

3.5-star hotel near Casino del Mar at La Concha Resort
Holiday Inn Express San Juan Condado, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado, an IHG Hotel. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado, an IHG Hotel was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 7 levels
  • Full breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express San Juan Condado, an IHG Hotel offers 116 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36

Room amenities

Entertainment

  • 52-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado, An Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado, an IHG Hotel Hotel
Holiday Inn Express San Juan Condado, an IHG Hotel San Juan

Holiday Inn Express San Juan Condado, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 484 out of 1005 reviews" "
Rating 8 - Good. 240 out of 1005 reviews" "
Rating 6 - Okay. 142 out of 1005 reviews" "
Rating 4 - Poor. 64 out of 1005 reviews" "
Rating 2 - Terrible. 75 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nohemi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 4 nights in Sep 2024

6/10 Okay

GRETCHEN

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The property has a privileged location and the rooms and nice and clean. Nevertheless, the hallways and elevators are filthy!
Stayed 2 nights in Sep 2024

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! I thoroughly enjoyed my stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service
Great place
Stayed 5 nights in Sep 2024

10/10 Excellent

Nelson

Stayed 2 nights in Aug 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and pillows. They have a real comp breakfast. Pool was nice.
Stayed 4 nights in Sep 2024

10/10 Excellent

Treecia, Florissant

Travelled with partner
Liked: Cleanliness, staff & service, amenities
N/A
Stayed 4 nights in Aug 2024

10/10 Excellent

Mario

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

PEDRO, henderson

Liked: Staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Monique Pennington

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Aug 2024

8/10 Good

Nestor Livingsthon

Liked: Cleanliness, staff & service
Very good service
Stayed 4 nights in Aug 2024

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was sweet and was clean
Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Liked: Amenities
Friendly staf good breakfast jose in the front desk was very friendly and very professional kudos for Jose the house keeper excellent Arnaldo (I think that was his name) in the breakfast service was marvelous vale parking super “ viva Puerto Rico” I’m coming back thanks
Stayed 2 nights in Aug 2024

8/10 Good

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jazzlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 2 nights in Aug 2024

10/10 Excellent

Eciane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was nice .. near lots of attractions and restaurants
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
We mostly enjoyed our stay. The property needs updating. The area around the property is noisy and very busy. Feels safe due to the amount of police, otherwise, it's a bit iffy. Beach is just across the street. Great dining nearby. Staff are very helpful. Though we were charged a hefty extra fee due to flight timing mistake that made us late for check-in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean Room! Great Location!
Stayed 1 night in Aug 2024

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating. They provided great customer service.
Stayed 2 nights in Aug 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was cool..statf was helpful and friendly.
Stayed 5 nights in Aug 2024

6/10 Okay

Migdalia

Travelled with partner
Liked: Staff & service
pictures you would not get the real ambience. Having the option to have breakfast every morning is very very good wether it was the best or not but I loved the avena yummm! And plenty for everyone to enjoy.😉 The staff was great including housekeeping very inviting and made you feel at home. Overall I would stay again.
Stayed 3 nights in Aug 2024