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Crowne Plaza Shenandoah by IHG

4.0 star property
4-star hotel near Main Event Entertainment

Choose dates to view prices

Photo gallery for Crowne Plaza Shenandoah by IHG

Interior detail
Outdoor pool, free cabanas, pool umbrellas
Restaurant
Exterior
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Main Event Entertainment
    ‪6 min walk‬
  • Memorial Hermann
    ‪1 min drive‬
  • Woodlands Town Center
    ‪1 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House The Woodlands / Shenandoah

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (843)
The price is CA $180
per night
CA $204 total
includes taxes & fees
22 Feb - 23 Feb
Hyatt House The Woodlands / Shenandoah

About the area

Shenandoah

In Shenandoah .Stay at this Shenandoah hotel and you'll be within half a mile (1 km) of Main Event Entertainment and 2 miles (3 km) of Memorial Hermann. Woodlands Mall and Market Street are also within 2 miles (3 km).

What's nearby

  • Main Event Entertainment - 6 min walk
  • Memorial Hermann - 1 min drive
  • Woodlands Mall - 3 min drive
  • Market Street - 4 min drive
  • Cynthia Woods Mitchell Pavilion - 4 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 29 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬15 min walk
  • ‪Main Event Entertainment - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Crowne Plaza Shenandoah by IHG

4-star hotel near Main Event Entertainment
Crowne Plaza Shenandoah by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 6997 square feet (650 square meters) and includes conference space. The business-friendly Crowne Plaza Shenandoah by IHG also features a garden, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 4-star Shenandoah hotel is smoke free.

  • 152 guestrooms or units
  • 6 levels
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Shenandoah by IHG offers 152 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Golfing
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 70
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah by IHG Hotel
Crowne Plaza Shenandoah an IHG Hotel
Crowne Plaza Shenandoah by IHG Shenandoah
Crowne Plaza Shenandoah by IHG Hotel Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands

Crowne Plaza Shenandoah by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 701 out of 1002 reviews
Rating 8 - Good. 173 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tellerson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the house keeper were amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatful for friendless
Friendly and accommodating during our stay. Thank you!
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It's very quiet and convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shirley

Business traveller
Liked: Amenities
Was a great experience
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel! Close to our concert and very clean and the staff were friendly!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Canton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dated. Overall a good experience.
Stayed 1 night in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
If they had complimentary breakfast, this would be the best place to stay for the venue opportunities.
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Convenient to our event. Nice facility.
Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed. Would stay again
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not Terrible, But Room for Improvement
Good location. Decent, but has lost its luster. Comfortable bed, quiet at night. Hot water in the shower, but only one hook to hang a bath towel. Handle on hair dryer was so sticky couldn't use it. A burned out light bulb in one room lamp. Don't bother buying the breakfast, they never asked for the ticket (proof of purchase), so everyone got breakfast for free. Scrambled eggs, potatoes, meat... but everything was cold.
Stayed 2 nights in Oct 2024

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our shower didn’t work in our room. I went downstairs to try to get a new room, because the phone in our room didn’t work. Jennifer said that there were no rooms available and that we had to wait for maintenance to come and check it out. We waited an hour, and heard nothing. I finally called back demanding a new room, or we were going to have to check out and go to a different hotel so that we could shower and start our day before the concert that we were attending that evening. About 5 minutes later, we had a new room, right next to the room that we were in. When we checked out, it was Jennifer again, and she was kind of rude as we were leaving. This is a great property, with awesome amenities, but the customer service can definitely use some work.
Stayed 2 nights in Oct 2024

8/10 Good

Jester, DUBLIN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Staff & service
Great
Stayed 1 night in Aug 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay for a quick trip. Not much around the hotel (that you can see at least???) but hotel itself is clean with large rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Oct 2024

6/10 Okay

Wanda

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Always amazing at Crowne Plaza!
Stayed 1 night in Oct 2024

10/10 Excellent

Norman, Houston

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Raina

Business traveller
Liked: Cleanliness, amenities
The room was nice and I enjoyed the restaurant. The breakfast was delicious! The location was also good for my trip. Unfortunately, I had a skin care product that was accidentally thrown out by housekeeping. I tried to follow up a few times to see if it was found or if I could be reimbursed. I was told a few times that I should get a call back from the manager but never did.
Stayed 4 nights in Sep 2024

8/10 Good

Roxie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at Crowne Plaza. It was easy to find and a good location for the concert we were in town for. The lobby and staff were very nice. We were greeted politley and were able to check in easily. When we made it to our room there was a musty smell, almost like a cat had been in there. The room was clean, organized and spacious. Our king size bed was comfortable as well. The only issue was the odd smell, otherwise the experience would have been 5 stars.
Stayed 1 night in Oct 2024