8/10 Good
Barry
22 Feb 2025
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The hotel was decent overall. It is VERY close to the Metro and is only 20 minutes from the airport via the Metro. Walking to sites is easy and it is situated close to quite a few grocery stores and restaurants. It is not your typical hotel. The common areas were clean and the staff was friendly and very helpful.
Now for it's shortcomings; they try too hard to make it technology cool and in the process lose A LOT of simple controls. The entire room can be controlled only from an iPad that takes WAY too long to wake up. The room I was in, this automation worked only intermittently. The shower was moldy in all the usual places....ick! The mattress was worn and had sunken spots in it, thankfully, the bed is huge and I slept turned 90 degrees. The rooms do not have kettles so if you want hot water you have to go to the bar which is on the top floor. The rooms have thermoelectric Dometic "refrigerators". All these do is take up space. I asked at the front desk if there was anything I should do and they admitted that none of them work. (just open the interior window like I did to store things that need to be cold). My last "observation" is the cost of the breakfast. It is outrageous and from what I could see not worth it. For the same money, I went to the local markets and bought food for breakfast and lunch for four days. I don't mind spending money, but buying this breakfast would have been a huge waste. I am used to having a kettle and at least bad instant coffee in the room.
