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The Mallard Hotel

2.0 star property
Hotel in Copperhill with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mallard Hotel

Premium bedding, down comforters, memory foam beds
Exterior
Premium bedding, down comforters, memory foam beds
Free daily on-the-go breakfast
Fitness facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen
  • Pet-friendly
  • Parking included

Explore the area

Map
178 Five Points Dr, Copperhill, TN, 37317
  • Ocoee Adventure Center
    4 min drive
  • Raft One
    4 min drive
  • Ocoee River
    6 min drive

Room options

View all photos for Deluxe Studio, 2 Queen Beds, Mountain View

Premium bedding, down comforters, memory foam beds

Deluxe Studio, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Studio, 1 King Bed, Kitchenette, Mountain View

Premium bedding, down comforters, memory foam beds

Design Studio, 1 King Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Reid Ridge Lodge

Breakfast included
Free WiFi
Air conditioning
Parking available
3.9 out of 5, Good, (1000)
The price is CA $128
per night
CA $152 total
includes taxes & fees
9 Jan - 10 Jan
Reid Ridge Lodge

About the area

Copperhill

In Copperhill .At this Copperhill hotel, you'll be within half a mile (1 km) of East Polk Public Library and 3 miles (5 km) of Ocoee River. Also, Ocoee Adventure Center is within 3 miles (5 km) and Raft One is within 6 miles (10 km).

What's nearby

  • Ocoee Adventure Center - 4 min drive
  • Ocoee River - 6 min drive
  • Toccoa River Adventures - 6 min drive
  • Mercier Orchards - 17 min drive
  • Blue Ridge Scenic Railway - 20 min drive

Restaurants

  • ‪Hardee's - ‬6 min walk
  • ‪Pat's Kountry Kitchen - ‬8 min drive
  • ‪Rum Cake Lady - ‬6 min drive
  • ‪Papa's Pizza To Go - ‬6 min drive
  • ‪Burra Burra Riverside Dining - ‬6 min drive

About this property

The Mallard Hotel

Enjoy free breakfast at this Copperhill hotel
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at The Mallard Hotel. Free self parking is available.

This Copperhill hotel is smoke free.

  • 35 guestrooms or units
  • To-go breakfast (free)
  • Self-service laundry
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
The Mallard Hotel offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. Accommodations have kitchenettes with microwaves. Bathrooms include showers and complimentary toiletries.

This Copperhill hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Filipino

Property amenities

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Billiards/pool table

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 43-inch Smart TV
  • Hulu
  • Netflix
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning
  • Down comforter
  • Heating
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a security system and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

The Mallard Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 41 reviews" "
Rating 8 - Good. 8 out of 41 reviews" "
Rating 6 - Okay. 7 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 5 out of 41 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

PETER

Travelled with partner
Disliked: Staff & service
I had problems with the TV and called . Never able to view according to her instructions. Screen would show technical difficulties, plus It would freeze up when we made a selection. Poor loading on Sunday morning. Never able to view anything Sunday mirning
Stayed 2 nights in Sep 2024

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the photos deceive you, this place is horrible. The customer service is even worse. They have attempted to update the property but whoever was doing the work must be 12 years old from the looks of it. The outside of the property is horrible and looks like a pay by the hour establishment. Bathtub in the room was disgusting along with the towels and washcloths they gave you to use. The towels I use on my car are better than the things they give you to use. Tv didn’t work and we called to get help and were told that someone would call us back but never heard a word from anyone. The cleaning people tried to come in before checkout and then an hour after checkout we received a call asking if we were extending our stay because the maid was unable to get in our room. TERRIBLE customer service. Overall disgusting hotel that I would never recommend to anyone.
Stayed 1 night in Aug 2024

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising nice stay!
Very nice stay at the Mallard! It was a last minute pick because our Airbnb cabin wasn’t going to be ready due to no power. For the cost I was very pleased! The rooms had been updated and looked really cute but mostly the bed and pillows were amazing!! We had a great rest that night! What was different and strange is that there was not an employee on property…….. sign outside the office says check your email for room and key code! Weird! Our code work first try so we had to go back and get phone number to get new code and were helped quickly.
Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel! Everything was clean and so nice!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lonnita, Jackson

Stayed 1 night in Jul 2024

6/10 Okay

shawn

Liked: Cleanliness
Was basic lodging. No attendent, key less entry, nothing special.
Stayed 2 nights in Jul 2024

6/10 Okay

candace

Travelled with family
decor was very pretty. Need better breakfast, and new washcloths, those there now are rough!
Stayed 1 night in Jul 2024

8/10 Good

Felton

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute & clean. Definitely have their guests in mind. Right next door to a locals breakfast/lunch restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Carol, port st lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get to McCaysville and Copperhill
Stayed 1 night in Jun 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is a motel, not a hotel. The rooms have been updated, but they used a very cheap contractor and it shows everywhere. There was less than half a roll of toilet paper in the bathroom when i arrived. I Stripped the bed down to check for critters, it appeared to be clean, it had a full mattress protector, never the less my wife woke up covered in bites. Gaps under the door and the doors look like someone has tried to break into the room. I couldn't tell you anything about the staff because we literally didn't see anyone while we were there. Waste of $220. Do yourself a favor and drive 20-30 minutes to Blueridge GA and get a better quality room for the same price.
Stayed 1 night in Jun 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean & comfortable!
Stayed 3 nights in May 2024

6/10 Okay

Kimberley

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Judge a book by its cover
Don’t judge a book by its cover this hotel is quite nice they have been renovating the rooms and the staff is awesome the lady who takes care of everything her name is Dee not sure of the spelling but she is awesome help us with many things. Thanks
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of "motel" looking on the outside, but dont judge a book by its cover!! The room was super clean and cozy and had everything we needed! Highly highly recommend. We'll definitely be staying again if we're around the area.
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Pro's & Con's
Pros: Convenient location, friendly staff, comfortable beds, newer amenities in rooms, recently remodeled. Cons: Not a real breakfast, more like a few packaged snacks, walls are thin, television service/wi-fi was poor, low signal.
Stayed 3 nights in Mar 2024

2/10 Terrible

Charles

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Disappointed big time, it looked and was nothing like the listing on hotels.com. Room had a horrible smell due to swamp cooler ac unit. TV Remote broken also. Just very disappointing and it was located in a remote area of town, with no front desk and self-check in made the whole experience even more sketchy. Felt like an abandoned motel 6, that they slapped some new paint on to reopen for business. Would like a refund.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very accommodating. Very nice and updated inside the rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kaleb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice interior, staff was great. Had a family next door to us and since we're leaving early, called and asked to switch rooms did so in minutes and resolved the issue without any fuss.
Stayed 1 night in Dec 2023