2/10 Terrible
Monica
Business traveller
18 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!!
So the trip was good the first night cuz we got there in the dark so we didn’t see the room fully. When we woke up I notice big yellowish orange spots on the bed. Some of the sheets have red stains. So took those off the bed and slept with a sheet only. The tv kept turning off randomly when I was watching it. One of the towels even had a brown spot on it. Good there there was others. The send day when we woke up we notice a small bug crawling on me. Well when I killed it there was blood from it when I looked it up I found out it was a bed bug!!! So I jumped up and took the covers off and mattress cover and come to my surprise we found 5 more! Then when I called the manager one said “that she is not saying we brought them in but the other bed would have them” as they checked they found one and took a picture and then she asked what we wanted to do!! The other lady said we had to close 3 rooms the other day cuz of this situation! We packed up in trash bags and went straight to a laundry mat to wash our cloths and hopefully not bring them home. Never had a problem with this hotel before so I thought I could trust this hotel I guess I was wrong and still haven’t heard anything back from them!
![](https://a.travel-assets.com/ugc/hotel-reviews/87172433259081901CBBD9BC3F536EFB42C17A8F1731901410151.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/E0D36268FDCD3A6FA44C49C483DE950D805383631731901546854.jpg?resize=*:270)
Monica
Stayed 3 nights in Nov 2024