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Grand Hyatt Macau

5.0 star property
5-star luxury hotel near City of Dreams, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Grand Hyatt Macau

Outdoor pool, pool umbrellas, sun loungers
Presidential Suite
Outdoor pool, pool umbrellas, sun loungers
Lobby
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Spa

Explore the area

Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • City of Dreams
    ‪6 min walk‬
  • Cotai Strip
    ‪11 min walk‬
  • Venetian Macao Casino
    ‪11 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Grand)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Suite, 1 King Bed (Grand)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

2 Twin Beds Deluxe

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

1 King Bed Deluxe

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

  • 165 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Suite Fountain View Twin

  • 64 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

2 Twin Beds with Club Access

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Fountain View Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Fountain View Suite King

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

1 King Bed Fountain View

  • 52 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

1 King Bed with Club Access

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

  • 72 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Suite Fountain View King

  • 64 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Suite Twin

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Suite King

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Cotai

Close to airport.At this hotel, you'll be steps from City of Dreams and within a 15-minute walk of Cotai Strip. Also, Venetian Macao Casino is within half a mile (1 km) and Taipa Ferry Terminal is within 2 miles (3 km).

What's nearby

  • City of Dreams - 6 min walk - 0.5 km
  • Hard Rock Casino - 6 min walk - 0.5 km
  • Cotai Strip - 11 min walk - 0.9 km
  • The Londoner Macao Casino - 11 min walk - 0.9 km
  • Venetian Macao Casino - 11 min walk - 1.0 km

Getting around

  • Cotai East Station - 2 min walk
  • Zhuhai Station - 17 min drive
  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪The Manor 雅舍 - ‬7 min walk
  • ‪Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - ‬13 min walk
  • ‪星巴克 - ‬2 min drive
  • ‪Hanami Ramen - Wynn Palace - ‬10 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬7 min walk

About this property

Grand Hyatt Macau

5-star luxury hotel near City of Dreams, connected to a rail/subway station
Grand Hyatt Macau offers its guests a full-service spa, 4 hot tubs, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

8 meeting rooms and limo/town car service are available. Event space at this hotel measures 86112 square feet (8000 square meters) and includes conference space. A children's pool, a fitness center, and a steam room are also featured at the luxury Grand Hyatt Macau. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 791 guestrooms or units
  • 37 levels
  • 2 buildings
  • 2 dining venues
  • 86112 sq ft of conference space
  • 8000 sq m of conference space
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Highchair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Self parking on site (MOP 960 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MOP 327.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 hot tubs
  • Art gallery
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (65 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 460.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Grand Hyatt Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1062 reviews
Rating 8 - Good. 242 out of 1062 reviews
Rating 6 - Okay. 41 out of 1062 reviews
Rating 4 - Poor. 19 out of 1062 reviews
Rating 2 - Terrible. 20 out of 1062 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Xingjia

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice to stay in Macau
It was a very convenient place to stay, clean and quiet. The service was excellent as always.!
Stayed 2 nights in Dec 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sul King

Stayed 5 nights in Dec 2024

10/10 Excellent

Kai Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally prefer hard pillows hence the ones in the room didn’t quite suit me. But overall, I really enjoyed my stay at the hotel. Breakfast is a good spread and a lady staff named Christina or Christine (apologies I didn’t see her name properly), but she’s from Philippines and very fair and slim, she’s very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

jane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was wonderful with a fantastic view
Stayed 1 night in Nov 2024

10/10 Excellent

Noam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

DAHUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Very large bedroom and shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Popo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Would highly recommend this hotel not only for the great location but also for the hotel itself - wonderful service and particularly loved the pool (absolutely enormous and not busy), hot tub area with VIP-style beds and the gym. I didn’t want to leave - wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harry Akuoko

Stayed 2 nights in Aug 2024

10/10 Excellent

JULIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jemil was great, gave us loads of information about the area and made sure we were happy with our room. Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

De'Arna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hyatt Macau was brilliant . The executive level package is wonderful . High tea , happy hour & buffet bday was excellent. A good variety of local and western food . Happy hour spread was tops and high tea delicious, with lots of mini cakes to try and a savoury option ..
Stayed 2 nights in Aug 2024

8/10 Good

Yeju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Amenities
Hi
Stayed 1 night in Jul 2024

10/10 Excellent

NYONSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kwai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to macau
Overall the hotel was very good. Room in good size and the services was really 5 stars. I was disappointed first as there was something wrong with the hot water supply and I had to take the cold water shower. Once I had reported the problem to the reception and they gave me another room to exchange straightaway.
Stayed 2 nights in Jun 2024