The property needs condemning, closing for a year, and millions spent on the building and grounds to make it resemble a hotel. Currently, the rooms are dilapidated, the decor is tired and mismatched with creaking furniture, the carpets filthy, water stains on ceilings, showers with doors falling off, and mattresses worn. There was no management on site, other than a scruffy look teenager, promising to rebuild our trust. He (John) promised a call back later that day, but two days on, we've heard nothing. I suggest they haven't spent a penny on the place in the last five years, other than to adhere to council specifications.