Comfort Suites Omaha East-Council Bluffs

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs

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Photo gallery for Comfort Suites Omaha East-Council Bluffs

Exterior
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking
Business centre

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
1801 S 35th St, Council Bluffs, IA, 51501
  • Ameristar Casino Hotel at Council Bluffs
    ‪13 min walk‬
  • Mid-America Center
    ‪17 min walk‬
  • Horseshoe Council Bluffs
    ‪3 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪18 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Council Bluffs

In suburbs.Within a 15-minute walk of the hotel, you'll find Missouri River and Ameristar Casino Hotel at Council Bluffs. Mid-America Center and Horseshoe Council Bluffs are also within 2 miles (3 km).

What's nearby

  • Mid-America Center - 17 min walk
  • Horseshoe Council Bluffs - 3 min drive
  • Harrah's Council Bluffs Casino - 3 min drive
  • CHI Health Center Omaha - 6 min drive
  • Henry Doorly Zoo and Aquarium - 6 min drive

Getting around

  • Omaha Station - 9 min drive
  • Eppley Field Airport (OMA) - 18 min drive

Restaurants

  • ‪Sapp Bros. Travel Center - ‬3 min drive
  • ‪Casey’s - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Arby's - ‬3 min drive

About this property

Comfort Suites Omaha East-Council Bluffs

Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs
Comfort Suites Omaha East-Council Bluffs offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at Comfort Suites Omaha East-Council Bluffs. Self parking is free.

This Council Bluffs hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Comfort Suites Omaha East-Council Bluffs offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 50-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Council Bluffs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2024.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:30 AM to 10:00 PM.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Council Bluffs
Comfort Suites Hotel Council Bluffs
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs Hotel
Council Bluffs Comfort Suites
Comfort Suites Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel
Comfort Suites Omaha East-Council Bluffs Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel Council Bluffs

Comfort Suites Omaha East-Council Bluffs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 127 out of 1001 reviews
Rating 2 - Terrible. 116 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michael, Del Rio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

JONAN

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in was great,felt like she was very knowledgeable, helpful and efficient. Breakfast was good as well, normal buffet style. Gentleman in charge was helpful and friendly.Hot tub water was discolored like dirty and swimming pool does not appear to have a heater as it's very icy (literally like stepping in an early spring lake cold). The pool and hot tub were what had led me to pick this motel to start with. I think what I really disliked and was extremely upset over was my check out. Clerk was very friendly on check out and I was surprised when handed my receipt upon leaving my keys at the desk.I couldn't read it as I didn't have my reading glasses on as I didn't expect a receipt from them. I thought it would be billed thru Travelocity. After I got to my car and on the road I looked at the receipt which was only for my dogs stay. I looked at my Travelocity from my email which I found out that the bill would come directly from the motel instead. I decided to then go to look at my bank statements and discovered the normal $100 extra which is added to bill for incidentals that is then returned after stay is done. The real surprise was that bank statement showed 4 seperate extra charges of $100 each billed to me as well. I called right away and talked to clerk who said it would be removed. I really hope that's correct as I'm not used to a total of an extra $500 being taken from my account. In this case I'm not sure if it's worth a second visit.
Stayed 1 night in Jan 2025

2/10 Terrible

Joshua, Ottumwa

Disliked: Cleanliness, property conditions & facilities
Beds suck!!!! Left us itching although didn’t see any bugs. Doors slamming all night. Will not stay here again. Didn’t try breakfast just wanted to get out of there
Stayed 1 night in Nov 2024

6/10 Okay

Derek, Sedgwick

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
THERE was a mouse running across the bed and i had to ask for another room because i knew a refund would be impossible, the desk guy just kind of laughed at the situation ! This was not a scared mouse this was a long time resident of the room as it sat on the bed and looked around at us from the pillow on the bed, Nasty to walk in to with a late check in !!, we did get another room and all was ok after that but it makes you wonder ??
Stayed 2 nights in Nov 2024

6/10 Okay

rhonda

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad for the price.
Standard hotel. Nice hot tub. Staff friendliness could be better
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself was excellent but the service was a problem. Check in took far too long and on checkout the desk clerk lied to me. I enquirer about extending my stay and he said I could but had to book extra night through Hotels.com. I agreed because he said we could stay in our room. After booking the non refundable second night he said o had to pay extra or get a lower room.
Stayed 1 night in Oct 2024

8/10 Good

Dawneen

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It's a budget hotel, so if course it could use some fresh paint and updating, but it was very clean, the staff was super friendly and helpful, and the breakfast was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, FARGO

Travelled with family and small children
Liked: Cleanliness
Close to a lot of things to do
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice! Very happy with our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Alexandra

Travelled with family, Business traveller, Travelled with pets
Disliked: Staff & service
The front desk agent gave us no dirertion towards our room or what side of the building would be easiest to get there. We were provided with no info on when breakfast started or ended or any other amenities provided.
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Stayed 1 night in Sep 2024

4/10 Poor

Karen, Anaheim

The property is very run down and a cost of paint is not going to fix it. My room was horrible and I had to move because the A/C smelled like it was on fire.Luckily the girl on duty helped me move but then other guests were knocking on my door asking if food was delivered to me. Weird.
Stayed 1 night in Oct 2024

6/10 Okay

Raeann, Fargo

Business traveller
Was a good stay.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness
The tv was on in my room when I got there which made me feel a little weird. I looked around to make sure the room had been cleaned and no one else was actually staying in that room. All was good and I understand that things happen like that from time to time. Lots of activity, people coming and going, had a pizza delivery person knock on my door (I didnt order pizza) close to the casinos in council bluffs which I liked but lots of noise. Overall a great hotel, would stay there again.
Stayed 1 night in Sep 2024