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LAM Hotel Serra da Estrela

4.0 star property
4-star ski hotel with free WiFi

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for LAM Hotel Serra da Estrela

Seasonal outdoor pool
Aerial view
Minibar, in-room safe, desk, soundproofing
Terrace/patio
Billiards

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Estrada Nacional 339, Serra da Estrela, Covilha, 6200-073
  • Serra da Estrela Nature Park
    1 min walk
  • Igreja de Santa Maria
    6 min drive
  • Restaurante Pousada Serra da Estrela
    13 min walk
  • Covilha Station
    15 min drive

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom

View from room

Standard Double or Twin Room, 1 Bedroom

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Standard Single Room, 1 Bedroom

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room, Mountain View

View from room

Superior Double or Twin Room, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Covilha

Near the slopes.At this Covilha hotel, you'll be within half a mile (1 km) of Serra da Estrela Nature Park and 3 miles (5 km) of Igreja de Santa Maria. University of Beira Interior and Praca do Municipio are also within 3 miles (5 km).

What's nearby

  • Serra da Estrela Nature Park - 1 min walk
  • Praca do Municipio - 6 min drive
  • University of Beira Interior - 7 min drive
  • Ski resort of Serra da Estrela - 14 min drive
  • Torre - 14 min drive

Getting around

  • Covilha Station - 15 min drive

Restaurants

  • ‪Café Snack Bar - Saudade - ‬6 min drive
  • ‪Mamma Mia - ‬7 min drive
  • ‪Bar - Pousada da Serra da Estrela - ‬13 min walk
  • ‪Telepizza - ‬7 min drive
  • ‪Armazém Bar - ‬7 min drive

About this property

LAM Hotel Serra da Estrela

4-star ski hotel with free WiFi
Some rates at LAM Hotel Serra da Estrela are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

LAM Hotel Serra da Estrela helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi. This ski hotel also offers a children's pool and an outdoor tennis court. Self parking is free.

This 4-star Covilha hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
LAM Hotel Serra da Estrela offers 50 accommodations with minibars and safes. 60-cm LCD televisions come with cable channels.

Bathrooms include bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10 for adults and EUR 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 60-cm LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Mobile key entry
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

LAM Hotel Serra da Estrela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 218 reviews" "
Rating 8 - Good. 95 out of 218 reviews" "
Rating 6 - Okay. 19 out of 218 reviews" "
Rating 4 - Poor. 4 out of 218 reviews" "
Rating 2 - Terrible. 6 out of 218 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Lafayette

Liked: Cleanliness, property conditions & facilities
Could do with a refresh but otherwise good. Expedia needs to update name of the hotel and address. Local rental car GPS cannot find it and takes one on a crazy rote through narrow city streets made for donkeys. I’m
Stayed 1 night in Jan 2024

10/10 Excellent

Anite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located near the top for the mountain. Clean and safe hotel with parking. There is also a pool table and a sitting area to chill. Breakfast was included.

8/10 Good

Dallana

I have been in better hotels before! Staff are very friendly 5 stars staff but the hotel needs new mattresses and renovations
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.
Stayed 2 nights in Sep 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and pool, but need a car
Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended
Stayed 1 night in Apr 2023

8/10 Good

Craig, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very helpful, got great tips from them on local restaurants. What we booked on Expedia wasn't exactly what they had but the staff worked hard to get us as close to exactly what we thought we had booked. The pool is absolutely lovely but very cold which was surprising as it's not very deep and we thought that sunlight alone would make it much warmer.
Stayed 3 nights in Aug 2022

8/10 Good

Sharla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Johannes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
An Adobe style hotel on the top of the hill. Some beautiful views of the valley below if you get the right rooms. Unheated pool and dinner is what they offer that day at a fixed price, no a la carte
Stayed 1 night in Aug 2021

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito bem. Uma brilhante paisagem. A minha terra Covilhã.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that works at this hotel is extremely helpful. The manager in particular went out of his way to make you feel at home. Very enjoyable stay.
Stayed 6 nights in Jun 2019

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, would come again!
We enjoyed our stay very much. Very friendly staff, nice pool and comfortable beds. Breakfast was good, could have been fresher food and better coffee.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain escapade
Very nice relaxing set up
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Joe, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a nice area over seeing the valley. Don't be fooled by the picture this is a mistake I've done and didn't take notice of. See in Canada you don't have to climb a mountain to see snow it is all over the place. I should have been smart enough to recognize the fact that to see snow you have to go up the mountain. We drove from Viseu and up we went to an altitude of 1950 meters ! The seen is breath taking but I didn't plan for it was a shock to me. Now in the hotel I was hoping the staff can upgrade my room I was told they were fully booked. From our window room you could see a section of the valley with some lights from below but there was a huge Air Condition unit that kept going on and off all night. I woke up at 3:20 am due to the noise additionally I was asked a copy of my confirmation email indicating it is their policy. I found that a bit strange but I had to provide them with it. The breakfast and the hotel are fantastic unfortunately we did have the chance to swim in the most beautiful pool since we had to move on to our second location .
Stayed 1 night in Sep 2018

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing pool view!
Gorgeous pool and amazing service! It was truly a spectacular experience. Great value!!!
Stayed 1 night in Aug 2018

6/10 Okay

s, UK

Liked: Staff & service
Disliked: Cleanliness
Good location
The hotel is well situated for exploring the Sierra de Estrella. Our room was a good size ans suitable for couples with a glass walled bathroom. However there were areas of mould on the hard wooden flooring and the carpet rug had seen better days. The reception staff were friendly and helpful. At dinner , my main course was altered to add certain meat which wa# not on the menu and which I had not ordered. The dish was remade but after some resistance. The breakfast was excellent. Well laid out and good quality. If the hotel wishes to up its game, some staff need training in customer service
Stayed 1 night in Feb 2018

10/10 Excellent

David, Lousa, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning position and truly great service
We enjoyed a wonderful stay at this hotel. The staff were truly professional and nothing was too much trouble. The quality of the food in the hotel restaurant was excellent. The position of the hotel, gave us spectacular views of the stunning countryside. We would thoroughly recommend this hotel to anyone.

10/10 Excellent

Jozelio F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 3 nights in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Limpo, funcionários muito simpáticos e prestativos
Stayed 2 nights in May 2024

6/10 Okay

Mª Ángeles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No es categoría 4 estrellas. Necesita reformas
El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.
Stayed 4 nights in Mar 2024

8/10 Good

João Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bem localizado mas fica aquém a nível de conforto , não conseguimos dormir porque conseguíamos ouvir tudo o que se passava fora da porta do quarto. Limpeza boa
Stayed 1 night in Mar 2024