Best Western Inn Florence

3.0 star property
Hotel perfectly located for exploring Florence

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Inn Florence

Exterior
Property entrance
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Seasonal outdoor pool, open 7 AM to 11 PM, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
7821 Commerce Dr, Florence, KY, 41042
  • Florence Mall
    15 min walk
  • World of Golf
    16 min walk
  • Florence Antique Mall
    3 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    11 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the area

Florence

City center stay.Within 2 miles (3 km) of this Florence hotel, you'll find Florence Mall and World of Golf. Florence Antique Mall and Saint Elizabeth Medical Center Florence are also within 2 miles (3 km).

What's nearby

  • Florence Mall - 15 min walk
  • Turfway Crossing - 3 min drive
  • Florence Antique Mall - 3 min drive
  • Turfway Park Racing & Gaming - 4 min drive
  • Turfway Park - 4 min drive

Getting around

  • Cincinnati Union Terminal - 17 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Subway - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪The Food Court at Florence Mall - ‬4 min drive
  • ‪Red Robin - ‬14 min walk

About this property

Best Western Inn Florence

Hotel perfectly located for exploring Florence
Best Western Inn Florence offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Inn Florence. Free self parking is available.

This Florence hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 3 levels
  • Built in 1996
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Inn Florence offers 51 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Free offsite parking; reservations required

Food and drink

  • Free full breakfast available daily 6:30 AM–10:30 AM

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator

Room amenities

Entertainment

  • 25-inch TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7 AM to 11 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Best Western Inn Florence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1006 reviews" "
Rating 8 - Good. 320 out of 1006 reviews" "
Rating 6 - Okay. 108 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 34 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Liked: Amenities
Clerk who checked us in was very nice and helpful. We appreciated this because we were late on check in. Only 35 minutes I suppose. We will probably stay here again. Thanks
Stayed 1 night in Dec 2024

10/10 Excellent

Marti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was traveling through the area and stopped for the night. Hotel was clean and quiet. Staff are very friendly and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

koshin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

8/10 Good

Benidict

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the bed very comfortable. I was surprised that the 2 male desk clerks were not appropriately dressed, they were dressed in jeans and casual shirts. I would think that the staff that are greeting the public should be dressed in some type of uniform
Stayed 1 night in Sep 2024

2/10 Terrible

jordan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely needs an overhaul.
Stayed 1 night in Sep 2024

6/10 Okay

Marianne

Travelled with partner
The guy behind the desk during check in wasn’t friendly. Breakfast waffles or maybe syrup was different, biscuits were hard, bacon was rubbery. Sausage was good. Cleaning crew were really helpful and room was clean. Lady at desk was friendly and helpful. Man at checkout was friendly. There are not any restaurants nearby except Red Robin and Waffle House. There is a tiny Popeyes and Subway.
Stayed 3 nights in Sep 2024

8/10 Good

Rockie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 1 night in Aug 2024

4/10 Poor

Alice, Pollok

Travelled with partner
Disliked: Property conditions & facilities
This place needs a remodel in the worst way. It smells bad as soon as you hit the hall. then our room smelled like someone had spent weeks there and smoked heavy. It had some sweet people working there, but the property itself is lacking. We ate allergy medicine the 3 days we were committed to.
Stayed 3 nights in Sep 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The one thing that really wasn’t good was the mattress on the bed. It was not comfortable and needs to be replaced. The staff was friendly and helpful!
Stayed 3 nights in Sep 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked about convenient driving to the airport but not a whole lot of choices for casual dining & no nearest grocery store by. The hotel people are nice, the breakfast is a wondeful idea but I wish that the hot breakfast meal would not have to be repeated same kind of food on the following day & they should have complimentary water bottles in the fridge for the guests. A complimentary bottle of juice for those people like to drink cold beverages as part of the breakfast, would be a fantastic idea. The bedding sheet & comforter, pillow cases should be fresh clean, once the guests arrived.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean
Stayed 1 night in Aug 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Clean. Slept well. Breakfast was decent and staff was friendly. Happy overall!
Stayed 2 nights in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

DIANA, black diamond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was a little worn but the staff was so friendly and accommodating. the breakfast was good and well stocked..
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom had bunches of hair on floor and stuck to shower wall. There must be some kind of HVAC issue because the moisture content was very high in room. As a result the bedding was damp. I complained and they offered another room but other room had same moisture issue. Was supposed to stay 3 nights but checked out immediately and found another hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled like mold and mildew and I got bit by bedbugs.
Stayed 1 night in Aug 2024

10/10 Excellent

Dakota

Stayed 2 nights in Jul 2024

6/10 Okay

Beverly

Liked: Staff & service
The very few workers were nice, breakfast was fair not great. The elevator was kind of creepy. Made weird noises. It’s just old. The motel needs updated. Our room was clean. It was ok there but probably won’t go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

CHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Jul 2024

6/10 Okay

Kim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No show
They didn't seem to care. Very seldom was there someone at the front desk at breakfast time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Stayed 1 night in Aug 2024

6/10 Okay

Ali

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
We had a pretty good stay except for the mildew smell on the 2nd floor was terrible. Other than that it was decently clean and a pleasant stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark, damp hotel.
We checked in and the man working the desk seemed like we were bothering him. The experience didn’t get better from there. Our room smelled like weed but I didn’t report it because I thought it was the people in the adjoining room. The room smelled like weed the whole 2 night stay. The carpet and bed linens felt damp the whole 2 night stay. The elevator quit working. The hallways were dark. This felt like a shady, damp hotel and was definitely not worth the money spent.
Stayed 2 nights in Aug 2024