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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property
3.5-star beachfront hotel near Cozumel Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Bar
  • All-inclusive
  • Gym

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪4 min walk‬
  • Stingray Beach
    ‪12 min walk‬
  • Plaza Punta Langosta
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Beach

Melia Cozumel All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.2 out of 5, Very good, (1009)
The price is CA $378
per night
CA $468 total
includes taxes & fees
4 Feb - 5 Feb
Melia Cozumel All Inclusive

About the area

Cozumel

On the beach.With a stay at this Colonos Cuzamil hotel, you'll be within 2 miles (3 km) of Cozumel Museum and 6 miles (10 km) of Chankanaab National Park. Chankanaab Beach Adventure Park is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).

What's nearby

  • Dolphinaris - 4 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • Cozumel Museum - 2 min drive
  • Chankanaab National Park - 8 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5-star beachfront hotel near Cozumel Museum
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A free manager's reception is offered. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Free reception
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Scuba diving
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 86 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

SANDRA, Bloomsdale

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

SANDRA, Bloomsdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our initial reaction to the property was that we were a little underwhelmed, but the property quickly grew on us. The staff were great, especially Keira and Pedro over on the beach side. Our favorite meals were at the snack shack when Estela was cooking. Alexis was great getting us anything we needed extremely quickly.

6/10 Okay

Stefanie A

Travelled with family
Liked: Cleanliness, staff & service
First, a shout out to the concierge and one of the security staff for reviewing security footage to help us locate a lost phone! Above and beyond! The property looks a lot nicer in the photos, and 4 restaurants are really just 4 areas to eat buffet food - one meal is served in each area. the "special dinner" was only a couple nights a week, and they didn't tell you about it. the buffet food was average - one night everything was cold. but the workers are hard working. Snorkeling off the property was very good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the food was delicious and the staff made us feel relaxed. We will stay again
Stayed 13 nights in Sep 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda, Spring creek

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff is amazing..only complaint about this property is beds are very firm..aka.. rough to sleep in any position. But still love this place and the staff !
Stayed 10 nights in Sep 2024

6/10 Okay

Steven

Stayed 7 nights in Sep 2024

10/10 Excellent

Julio Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 22nd trip to Coz utilizing this locale 18 times or so, would not change it for anything else the HC & R will forever be "MY" hotel, 'nuff said!
Stayed 7 nights in Sep 2024

10/10 Excellent

Samantha Mariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved access to the best snorkeling in the world! Why pay for the trips when you get it for free right out of the hotel!
Stayed 8 nights in Sep 2024

10/10 Excellent

Clinton Davison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with wonderful staff
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I stayed here. I liked it so well the first time, I made a point to come back here. The food was great, and there were always activities at the pool.
Stayed 7 nights in Sep 2024

10/10 Excellent

Philip, Eldora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the easy availability of the dive shop! AND the beautiful, wonderful, polite, helpful and friendly staff! Cannot WAIT to come back!
Stayed 7 nights in Sep 2024

6/10 Okay

Kevin

Stayed 2 nights in Jun 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

JOHN, OKC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time.
Stayed 4 nights in Aug 2024

2/10 Terrible

Christian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have travelled to hundreds of cities and hotels and this has to be the worst hotel and service I have ever received. I arrived a day late to my reservation and I get here and they give me a room that isn’t even mine as I had paid for the king size with jacuzzi which is their “top” room. The room that I paid for was being used by another visitor. To make matters worst I purchased a brand new portable speaker and it disappeared after I left it on the charger while I went out and did an activity. I made a report with the front desk as soon as I noticed it was gone, which was as soon I got back to my room first day out. They gave me the run around and didn’t try and fix the situation one bit. Instead they proceeded to insult my wife and I. Terrible terrible service. Food is also terrible for the price I paid.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited a few times now and really enjoy the snorkeling and lockers for our SCUBA diving equipment, our charter picks us up at the pier. The food is always good AND the staff are always friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Nicole Lee

Stayed 8 nights in Aug 2024

2/10 Terrible

Alexey

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is NOT worth
Stayed 8 nights in Aug 2024

8/10 Good

James M

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Just spent 8 days at this resort and this is my overall review. We went during down time so it was very quiet and not busy at all. The snorkeling right off the reefs outside of the resort is absolutely amazing we saw a little bit of everything from turtles and sting rays to hundreds of different kinds of fish and lobsters. We were disappointed that on the beach we rented a cabana and still had to get our own food and drinks there was no waitress for the cabana on the beach. The food was hit or miss but we never went hungry. There were several nights that the food was amazing. Several employees went above and beyond for us like Daniel and David in particular. We loved that we could rent a scooter right from the hotel so we could explore the entire island. We enjoyed the shows and games. The mexican folklore show is fantastic. The buildings are very dated but clean and nice. The room had great AC and a nice big bed. The bathroom is small but has everything you need. Our room had its own blacony with a jacuzzi tub but being so hot outside and with iguanas etc it was a bit hot and dirty so we did not use. The property needs updating but if you dont need bougie things its a great place to stay. Wish it was adults only but such is life. Also wish the drinks were a tad stonger and they had a larger beer selection but we made due just fine. We would definitely come back to visit this resort. Id love to see Wyndham put some money into updating like they did the Playa Del Carmen on
Stayed 7 nights in Aug 2024

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the money
Stayed 5 nights in Apr 2024

6/10 Okay

Eric, Longview

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Have been staying here for a few years. The staff is top notch. Everyone is very polite and helpful. The hotel itself is in need of an overhaul. The lobby is fine, but the rooms are really in need of some updating. The plumbing in the rooms need to be replaced. There wasn't a dresser with drawers in our room, so we put clothing where ever we could. They do have refrigerators in the rooms. The pool is usually a highlight, but was so hot it might as well have been a hot tub: not refreshing at all. Hotel Cozumel is a budget friendly hotel. The food is okay, but nothing to brag about. Mexican night is pretty good. It's an average place to stay.
Stayed 7 nights in Aug 2024

2/10 Terrible

Calvin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the hotel was a major issue. My room was not properly cleaned, with visible dirt in the bathroom and on the floors. It gave the entire place a neglected feeling, which was very off-putting for a supposed resort. To make matters worse, the food options were extremely limited. I expected a variety of dining choices, especially at an all-inclusive resort, but that wasn’t the case. The few options available were repetitive and lacked flavor, leaving much to be desired. Overall, this hotel did not meet my expectations, and I would not recommend it to anyone looking for a relaxing and enjoyable vacation in Cozumel. There are better options out there.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The resort was not cleaned. The food variety is small. The taste to the food. The rooms were dirty and the beds were hard. Overall will NEVER recommend this resort to anyone
Stayed 4 nights in Aug 2024