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Suites Bahia

3.0 star property
Family-friendly 3-star hotel near Cozumel Maritime Terminal

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Photo gallery for Suites Bahia

Exterior
Standard Room, Ocean View | View from room
Exterior
Standard Room, Ocean View
Standard Room, Ocean View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Av Rafael E Melgar X 3 Sur, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪5 min walk‬
  • Cozumel Maritime Terminal
    ‪5 min walk‬
  • San Miguel Church
    ‪6 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

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About the area

Cozumel

Colonia Centro stay.At this Colonia Centro hotel, you'll be well placed to visit Punta Langosta Pier and Cozumel Maritime Terminal, both within a 5-minute walk. Punta Morena and Museo de la Isla de Cozumel are also within half a mile (1 km).

What's nearby

  • Benito Juarez Park - 4 min walk - 0.4 km
  • Punta Langosta Pier - 5 min walk - 0.4 km
  • Cozumel Maritime Terminal - 5 min walk - 0.5 km
  • San Miguel Church - 6 min walk - 0.6 km
  • Cozumel Museum - 10 min walk - 0.9 km

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Chile Tequila - ‬2 min walk
  • ‪La Mission - ‬2 min walk
  • ‪The Thirsty Cougar - ‬1 min walk
  • ‪La Choza - ‬3 min walk

About this property

Suites Bahia

Family-friendly 3-star hotel near Cozumel Maritime Terminal
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Suites Bahia. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Elevator
  • No smoking on site
Suites Bahia offers 27 air-conditioned accommodations with safes and irons/ironing boards. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

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  • Kids pool
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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 200 per day)
  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 200 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bahia Suites
Suites Bahia
Suites Bahia Cozumel
Suites Bahia Hotel
Suites Bahia Hotel Cozumel
Bahia Hotel Cozumel
Suites Bahia Hotel
Suites Bahia Cozumel
Suites Bahia Hotel Cozumel

Suites Bahia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 163 out of 438 reviews
Rating 8 - Good. 184 out of 438 reviews
Rating 6 - Okay. 63 out of 438 reviews
Rating 4 - Poor. 19 out of 438 reviews
Rating 2 - Terrible. 9 out of 438 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong Hotel!!!
Sent to different hotel with no notice! The place we stayed at was worth every bit of the trip. They closed our location for renovations and hotels.com didn't tell us. Our friend who picked us up at airport found out. But, The Colonial Suites was everything we wanted and close to everything!
Stayed 3 nights in Feb 2022

6/10 Okay

Katie, Irving

Travelled with group
The property was completely boarded shut when I arrived. I did not receive any advance notification. Someone on the street told me to go to another hotel around the corner. The other hotel was expecting me, but I didn't have a notice from them either.
Stayed 8 nights in Jan 2022

10/10 Excellent

Lucas Eduardo di

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had to move to Suites Colonial (same hotel group) but it was a great experience. The bed was super comfortable, great water pressure and the staff was really nice. We had a great stay
Stayed 6 nights in Jan 2022

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PROPERTY CLOSED
Property closed indefinetely, no pre-warning. Still advertising rooms, that's wrong.
Stayed 6 nights in Jan 2022

4/10 Poor

Austin

Stayed 4 nights in Dec 2021

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice upgrade :)
Because this hotel was under maintenance they upgraded me to a great sister property. They notified me with plenty of time in advance. I am pretty sure Suite Bahia is nice, yet this review is based on my stay at Casa Cozumel, which is from the same group as which was excellent. The fact that the pool area overlooks the ocean is enough by itself to be happy there!
Stayed 1 night in Dec 2021

4/10 Poor

n

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked suites at Bahia, but when I arrived it was closed & there was only a sign saying to call a number to a new hotel. I didn’t have a phone (SIM card didn’t work) so I was lil upset, fortunately it was only a few blocks away. Front desk people very rude, or just seemed jaded from all the tourists. Everyone working there acted as if they were doing me a favor by answering any questions I had…then laundry service charged me $15 for 1/2 load of laundry! I would not stay here if you care about hospitality or service, only if u need a safe clean place to lay your head.
Stayed 3 nights in Nov 2021

4/10 Poor

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a reservation at the Bahia but a few days before I received an email that we were now at the Casa Mexicana. We’ve been staying at the Bahia for 24 years and it’s always been good. A big part of it was the breakfast buffet which was at the Mexicana. This year though. No breakfast included!!
Stayed 1 night in Nov 2021

8/10 Good

Arpan Devendrakumar, Brampton

Travelled with partner
Liked: Cleanliness
Affordable and in the centre. You get what you pay for so don’t expect anything fancy. The rooms are basic but functional.
Stayed 1 night in Sep 2021

8/10 Good

Rodney

Stayed 7 nights in Aug 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Great Value
This hotel and its sister hotel Casa Mexico are both fine places to stay for the cost conscious traveler. The rooms are clean and comfortable and the staff is friendly and welcoming. The room comes with a good fresh prepared breakfast and the facility is very close to the dive piers and a good number of nice restaurants.
Stayed 7 nights in Mar 2021

8/10 Good

R. Willium

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was shut down so it was perfect place to file away a covid person for quarantine. Dirty, rooms with leaking plumbing, super loud location, and lots of mosquitos and noseeums. Broken A/C forced a room change, and they had to turn on hot water and wifi. Staff was absolutely fantastic throughout the whole ordeal, hats of to Casa Mexicana staff and management.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweets bahia was closed upgraded to the Mexicano for free.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2020

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Room was clean, beds were comfortable, staff was friendly and professional. The price was more than reasonable. I would totally recommend this hotel and will stay here again! We were here to dive with the Aldora shop, it was right around the block from Aldora. Also, we had an ocean views room, which was beautiful. The location is close to shopping and eating establishments.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so clean and staff is so nice beautiful views and close to everything
Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Beautiful view and convenient location. Also comes with included breakfast.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - Super Convenient
The staff at this hotel are super nice and so willing to help and accommodate their guests. This facility is within a very short walking distance to several VERY nice restaurants, as well as the dive piers and the center of town.
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were staying during the beginning of carnaval. It was right in the middle of the action. We moved to a different place in Cozumel after our stay, and 3 days later realized we had left something in the room. We went back and it was there at the front desk waiting for us! Awesome customer service!!!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Location the staff is friendly rooms are nice clean with a refrigerator and microwave
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not necessarily a family hotel but we reserved knowing that. The hotel is on the main waterfront drag and surrounded by bars and restaurants. Bands play at night. If you're a "go to bed after midnight" group then this is for you. Excellent location!
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
After traveling for over 40 hours finally we arrive at the hotel to be told we don’t have a reservation. I showed them the email confirmation from Expedia and still the front desk girl repeatedly denied giving us a room after a long argument and her speaking with a manager they decided to send us to another hotel Casa Mexicana which also said we don’t have a reservation and after few minutes and couple of phone calls the gave us the run of house room. I’ve always used Expedia for my hotel reservations and never a problem.
Stayed 1 night in Feb 2020