Crowne Plaza London- Gatwick Airport, an IHG Hotel

4.0 star property
4-star hotel perfect for exploring Crawley

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza London- Gatwick Airport, an IHG Hotel

Exterior
Serves lunch, dinner, and brunch
Meeting facility
Exterior
Premium Room, 2 Double Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking available
  • Room service

Explore the area

Map
Langley Drive, Crawley, England, RH11 7SX
  • Manor Royal Business Park
    ‪1 min walk‬
  • Crawley Town Hall
    ‪16 min walk‬
  • St. John the Baptist Church
    ‪18 min walk‬
  • London (LGW-Gatwick)
    ‪9 min drive‬

Room options

Premium Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 2 Double Beds

  • 17 sq m
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Business Lounge Access

  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Business Lounge Access

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Crawley

Central Crawley getaway .You'll be within half a mile (1 km) of Manor Royal Business Park and 2 miles (3 km) of Crawley Town Hall with a stay here. St. John the Baptist Church and County Mall Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Manor Royal Business Park - 1 min walk
  • Crawley Town Hall - 16 min walk
  • County Mall Shopping Centre - 20 min walk
  • K2 Crawley Leisure Center - 4 min drive
  • Hawth Theatre - 5 min drive

Getting around

  • Ifield Station - 3 min drive
  • Gatwick Airport (LGW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Hollywood Bowl - ‬10 min walk
  • ‪Efes Bbq - ‬13 min walk
  • ‪Nando's - ‬9 min walk
  • ‪Five Guys Crawley - ‬10 min walk

About this property

Crowne Plaza London- Gatwick Airport, an IHG Hotel

4-star hotel perfect for exploring Crawley
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza London- Gatwick Airport, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

  • 1 building
  • 294 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza London- Gatwick Airport, an IHG Hotel offers 294 air-conditioned accommodations with safes and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Bulgarian, Dutch, English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 6 AM–10:30 AM: GBP 18.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 26-inch LCD TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport, an IHG Hotel Hotel
Crowne Plaza London- Gatwick Airport, an IHG Hotel Crawley
Crowne Plaza London- Gatwick Airport, an IHG Hotel Hotel Crawley

Crowne Plaza London- Gatwick Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 334 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, good service in the restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GGOD VALUE. CONVENIENT TO GATWICK...
One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, 1 little flaw
Great hotel and great location for the airport. Great service and all good but ….. one thing ….. no plug sockets at the head of the bed. I use a CPAP machine which meant we had to trail cables across the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Moira

Liked: Property conditions & facilities, room comfort
Good stay.
We were lucky enough to get upgraded to a club room. Very comfortable. Staff on checkin were very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pre flight hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a shuttle to the airport at convenient times.
Stayed 1 night in Sep 2024

6/10 Okay

Gregory

Stayed 2 nights in Sep 2024

10/10 Excellent

shailendra, Telford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find easy to stay and easy for travellers
Stayed 1 night in Sep 2024

8/10 Good

Fareed

Liked: Cleanliness, property conditions & facilities
Everything is fine, only thing is there is no full room service, you have to go fetch ice yourself from the lobby
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Perfect Hotel for Gatwick Airport
Reception lady was very friendly and welcoming and was extremely helpful.our room was spacious and comfortable and spotless. The breakfast was a buffet which catered for all tastes a very nice start to our holiday. The shuttle bus was right outside to take us to the airport definitely use this hotel in future.
Stayed 1 night in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Business traveller
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisbia

Travelled with partner
Everything was amazing. The staff were great, kindly and helpful. I definitely recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ann-marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

10/10 Excellent

Payl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when flying from Gatwick, good facilities, friendly staff with good food at reasonable prices. Long may it continue
Stayed 1 night in Sep 2024

6/10 Okay

Cameron

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired and dated hotel in need of aome love and investment. Only stayed for one night due to an early flight but there are plenty of other options close to the hotel that are very nice. One thing to note is a 7 minute taxi ride from the hotel to the airport will cost £30. There are better and similar priced options closer
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Gatwick hotel.
Highly recommend this hotel if you need somewhere to stay near Gatwick. All of the staff were extremely kind and attentive. The room was very comfortable and clean and well soundproofed (unless people were talking in the hallway) The staff at the front desk were particularly helpful and I’d particularly single out Humani for helping us get checked in early when our early morning flight was suddenly cancelled.
Stayed 1 night in Sep 2024