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Wyndham Garden Cross Lanes Charleston

2.5 star property
Hotel near Mardi Gras Casino in Cross Lanes

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Bar (on property)
Lobby
Deluxe Room, 1 King Bed, Non Smoking | Jetted tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    ‪20 min walk‬
  • Mardi Gras Casino
    ‪3 min drive‬
  • Shawnee Sports Complex
    ‪5 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property - evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (913)
The price is CA $169
per night
CA $189 total
includes taxes & fees
25 Mar - 26 Mar
Sleep Inn & Suites Cross Lanes - South Charleston

About the area

Cross Lanes

Heart of Cross Lanes.You'll find Tri State Racetrack and Gaming Center and Mardi Gras Casino within 2 miles (3 km) of this hotel. West Virginia Junior College-Charleston and Kanawha County Public Library are also within 2 miles (3 km).

What's nearby

  • Tri State Racetrack and Gaming Center - 20 min walk - 1.7 km
  • Mardi Gras Casino - 3 min drive - 2.0 km
  • West Virginia State University - 5 min drive - 5.1 km
  • Shawnee Sports Complex - 5 min drive - 5.9 km
  • Charleston Coliseum & Convention Center - 13 min drive - 17.8 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪T & M Meats - ‬5 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Dairy Queen - ‬6 min drive

About this property

Wyndham Garden Cross Lanes Charleston

Hotel near Mardi Gras Casino in Cross Lanes
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 136 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Maximum 2 (weight limit: 99 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 368 out of 1022 reviews
Rating 8 - Good. 261 out of 1022 reviews
Rating 6 - Okay. 172 out of 1022 reviews
Rating 4 - Poor. 120 out of 1022 reviews
Rating 2 - Terrible. 101 out of 1022 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Amy

Liked: Cleanliness, staff & service
The only complaint I had with this property was the beds were hard as a board. Pillows were not good either.
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Unpleasant
Stained carpet and chair. bed had been made but when I pulled back the sheets, they were blood spotted and it was obvious it had been slept in. Manager encouraged me to check another room to see if "it meets your standards." The other room had the same stained carpet and chair, and the door didn't latch, but the sheets appeared clean.
Stayed 1 night in Dec 2024

8/10 Good

LAUREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was nice, wish i had more time to check out the pool
Stayed 1 night in Oct 2024

8/10 Good

Deborah, Saint Albans

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Lacy

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like how clean and how polite they were. The powerful showers. The pool couldve been a little warmer.
Stayed 1 night in Nov 2024

8/10 Good

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was a middle of the line in the way of hotels I've stayed in. Definitely an older property. Cleanliness was si so. The bed was standard in comparison. Overall a good overnight stop.
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
It was fine for one night. Good shower, but uncomfortable bed
Stayed 1 night in Nov 2024

2/10 Terrible

Larissa

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I chose this hotel because it was pet friendly, affordable, and had decent reviews. Unfortunately, my room smelled of mildew. I wiped everything down with Clorox wipes and febreeze to help, but the air vents were terribly dusty. I can overlook a lot, but there was a bed bug in my bed. I stripped the bed down and gown reddish-brown streaks, consistent with bed bugs. I packed up my belongings and went to the front desk immediately. The clerk was kind, but not concerned or surprised enough to assure me this isn’t a recurring issue. I’m currently waiting for a refund. I was able to find other accommodations for the evening, but it was obviously inconvenient at 10 pm. I would avoid this place like the plague.
Stayed 1 night in Nov 2024

6/10 Okay

Carol Lynn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rhonda

Travelled with family
Disliked: Staff & service
One of the staff found our grandmothers wallet and didn’t turn it in. Manager wasn’t very helpful had to ask multiple times for him to watch the video. Manager did watch video and could tell us what everyone was wearing and how much money she took out of her wallet but said the video got grainy after that. In other words we seen what happened with the guest but can’t see what happen with staff. She’s 84 and all she wanted to do was watch her grandson graduate from the police academy. Wouldn’t recommend this place
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Stayed 1 night in Nov 2024

8/10 Good

david

Travelled with partner
Liked: Staff & service
Cost, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Katharine

Stayed 1 night in Oct 2024

8/10 Good

Kaylisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would prefer that the carpet is treated a little more often in the pet rooms
Stayed 2 nights in Oct 2024

6/10 Okay

Raechelle

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Greg

Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Amenities
Roach at the breakfast table. Ticks in our room. Filthy carpet and overall rundown!
Stayed 2 nights in Nov 2024

8/10 Good

brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but parking kinda sucked
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
Old everything outdated. Tub would not drain. Paper thin door very loud hallway.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The first room we stayed in smelled of smoke so bad. We were worried about our 3 month old so we asked for a new room.
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Travelled with family
Staff was amazing hallways very long security was not very good doors need to be fixed
Stayed 3 nights in Oct 2024