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Wyndham Garden Cross Lanes Charleston

2.5 star property
Hotel perfectly located for exploring Cross Lanes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Deluxe Room, 1 King Bed, Non Smoking | Jetted tub
BBQ/picnic area
Lobby
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    20 min walk
  • Mardi Gras Casino
    3 min drive
  • West Virginia State University
    5 min drive
  • Charleston, WV (CRW-Yeager)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Country Inn & Suites By Radisson, Dunbar - Charleston
Breakfast included
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (119)
The price is CA $117
per night
CA $133 total
includes taxes & fees
2 Dec - 3 Dec
Country Inn & Suites By Radisson, Dunbar - Charleston

About the area

Cross Lanes

Heart of Cross Lanes.You'll find Tri State Racetrack and Gaming Center and Mardi Gras Casino within 2 miles (3 km) of this hotel. Also, Ridenour Memorial Park is within 3 miles (5 km) and West Virginia State University is within 6 miles (10 km).

What's nearby

  • Tri State Racetrack and Gaming Center - 20 min walk
  • Mardi Gras Casino - 3 min drive
  • West Virginia State University - 5 min drive
  • Shawnee Sports Complex - 5 min drive
  • Charleston Coliseum & Convention Center - 13 min drive

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪T & M Meats - ‬5 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Dairy Queen - ‬6 min drive

About this property

Wyndham Garden Cross Lanes Charleston

Hotel perfectly located for exploring Cross Lanes
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 136 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Maximum 2 (weight limit: 99 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1008 reviews" "
Rating 8 - Good. 269 out of 1008 reviews" "
Rating 6 - Okay. 164 out of 1008 reviews" "
Rating 4 - Poor. 116 out of 1008 reviews" "
Rating 2 - Terrible. 86 out of 1008 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
At least it's pet friendly
This is where we typically stay when in town because it is convenient, and pet friendly. Stays have always been satisfactory until this one. At 7-7:30am coffee was lukewarm and there wasn't any creamer. Asked employee for creamer and they went "to look" and never came back. After 5 minutes or more of waiting, I went back to the room and went out for breakfast so I could get decent coffee.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We use it to sleep only so it was quite and bed are comfortable. Great that it has hot breakfast every morning.
Stayed 3 nights in Aug 2024

2/10 Terrible

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pet friendly we were given was filthy. There were stains on the carpet, mold and mildew in the bathroom and the overall condition was not inhabitable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dana, Junction City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. The rooms are clean and breakfast was great. Carpeting in some areas needs to be replaced.
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were put in smelled damp and musty and the TV remote was busted and didn't work. I went down and asked for a different room, they moved us and even though this room smelled a lot better there was mold on the ceiling in bathroom, ants were crawling everywhere and that TV remote did not work either. The indoor pool was supposed to be heated but it definitely was not and it was dirty, stuff floating all around. We checked out the outdoor pool, which was a bit warmer but still nasty with stuff floating everywhere. The area where breakfast is served was ok but extremely hot and the food was just ok. There was a push bar door handle that was being held on with tape. Lastly, they allowed people to park in the area that is designated for vehicles to travel around at the portico. We had stayed here before and was pleased but this time was totally different, not impressed at all.
Stayed 1 night in Aug 2024

4/10 Poor

Carley

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked that the area the hotel was secluded so there wasn’t any loud outside noise. That’s where the nice ends. The hotel was dingy. The outside side door was either propped open or just broken when we got there which is a big safety concern. The bathroom was so small you could barely shut the door. The toilet paper in the bathroom was practically behind you on the floor. The inside pool was closed for maintenance and the outdoor pool looked like it hasn’t been clean in a while. The staff were very rude and not helpful at all.
Stayed 1 night in Aug 2024

6/10 Okay

Emily, Weaverville

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to pay $20 to the hotel for booking through Expedia (a third party). My hotel room was relatively clean except for the AC unit - which was dusty. The surrounding area was pretty boring with bad food options. Unfortunately, the pool area was closed, as was the fitness facility, so the two (2) main reasons I booked a stay here were unusable to me. Also, the TV channels were limited even though they made it seem like they had the best cable package.
Stayed 1 night in Aug 2024

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and breakfast staff were friendly and helpful. I always feel safe staying there when I travel solo.
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very nice hotel very clean very cozy will definitely use again.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and on the first floor. Water was complimentary. Bathroom was clean. Room was convenient.
Stayed 1 night in Aug 2024

6/10 Okay

Jacqueline

Disliked: Property conditions & facilities
Handicap chair for shower is greatly appreciated.
Stayed 1 night in Jul 2024

8/10 Good

Susan

Stayed 1 night in Aug 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was clean, service was great. The hotel inside is dated and needs attention.
Stayed 1 night in Aug 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Road Stay
The staff was friendly, the room was comfortable. The lobby and dining area was clean. The breakfast was ok, but the carpeting in the hallway by the rooms looked dirty and I didn’t like the fact that the door leading outside to the parking lot was kept unlocked.
Stayed 1 night in Aug 2024

2/10 Terrible

Kyle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool is full of mold. We had water leaking into our room from the ice machine. Our room was infested with ants. This hotel looks like it was a great place at one point but very run down now.
Stayed 1 night in Aug 2024

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs
I literally got bed bugs from this place. Don’t stay here. It’s the dirtiest place I’ve ever seen. Wow. Do not risk it. I left in the middle of the night.
Stayed 2 nights in Jul 2024

8/10 Good

Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much, i like everything
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
So-so
The room key did not work. I made four trips to the front desk and back before I could get a key that worked. But the girl at the front desk was very nice about it and was as helpful as she could be. The facility was actually pretty dirty, including the room. The entryway floor to my section of the hotel was covered with dirt that I suppose have been brought in by workers. Carpet in the hallways was in bad need of repair. The state was pleasant enough, but there were definitely a few issues
Stayed 1 night in Jul 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a cute hotel and the employees are incredibly nice and helpful. Nice hot Breakfast. Cute pool and the workout space was user friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos S

Stayed 1 night in Jul 2024

6/10 Okay

Donna

Liked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

INGRID

Liked: Cleanliness, staff & service, room comfort
comfy stay
nice experience. Room was clean and comfortable. Hallway needs new carpet!
Stayed 1 night in Jul 2024