Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Japanese garden
Desk, blackout drapes, soundproofing, iron/ironing board
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
800 South Route 31, Crystal Lake, IL, 60014
  • Three Oaks Recreation Area
    ‪12 min walk‬
  • Crystal Lake Park
    ‪6 min drive‬
  • Main Beach
    ‪14 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Jetted Tub

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

About the area

Crystal Lake

In shopping district.Within 2 miles (3 km) of this Crystal Lake hotel, you'll find Three Oaks Recreation Area and Regal Crystal Lake Showplace. Crystal Court Shopping Center and Revolution Patient Portal are also within 3 miles (5 km).

What's nearby

  • Three Oaks Recreation Area - 12 min walk - 1.1 km
  • Revolution Patient Portal - 5 min drive - 3.6 km
  • Crystal Lake Park - 6 min drive - 5.7 km
  • Crystal Lake City Hall - 7 min drive - 5.8 km
  • Main Beach - 14 min drive - 7.9 km

Getting around

  • Cary Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪Subway - ‬18 min walk
  • ‪Portillo's - ‬3 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3-star guestrooms with free WiFi
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21869 square feet (2032 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Crystal Lake hotel.

  • 197 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 21869 sq ft of conference space
  • 2032 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English, Filipino

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conference center was spectacular for the Lions Club Steak Fry!
Stayed 1 night in Feb 2025

2/10 Terrible

daniel

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

6/10 Okay

Mike

Decent place for the cost. Entire facility needs an update for sure. Facility is clean with a nice breakfast
Stayed 3 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

ahmad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They told me including breakfast but it did not.. the bed smells bad
Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Staff & service, room comfort

Overall happy with the hotel

The hotel was nice. The whole 1st floor smelled like chlorine due to the rooms over looking the pool. They moved us up to the 6th floor, which turned out good. The only down side was the cleaning service knocked on the doors at 8:30am to 9am on the 6th floor. Not a relaxing morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

David, La Puente

Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and fun hot tub was hood time
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff, Las Vegas

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin, Chicago

Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay. The room is updated and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

karen, Crystal lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 3 nights in Nov 2024

6/10 Okay

Chris

Stayed 2 nights in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

The beds were very comfortable. Great pillows. Breakfast was included, and had a wide variety, from savory, to sweet. The price was right and we would definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALEKSANDR

Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ignorant guest.

The hotel was beautiful and clean. But the guest they had last night were terrible I agree it got handled correctly but I feel as if it should have got handled sooner because we had children there for a tournament and we got like NO sleep because of fights and drunk people on the halls/ outside all night. Even having some escorted off our floor and out of the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024