Best Western Majestic

3.0 star property
3-star hotel near Zócalo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Majestic

Reception
Suite, 1 King Bed, Non Smoking
Reception
Terrace/patio
Suite, 1 King Bed, Non Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Madero Street
    1 min walk
  • Metropolitan Cathedral
    2 min walk
  • Zócalo
    3 min walk
  • Mexico City (MEX-Mexico City Intl.)
    22 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Mexico City

Heart of Mexico City.At this Historic Center hotel, you'll be well placed to visit Zócalo and Metropolitan Cathedral, both steps away. Also, Palacio de Bellas Artes is within half a mile (1 km) and Paseo de la Reforma is within 2 miles (3 km).

What's nearby

  • Metropolitan Cathedral - 2 min walk
  • Zócalo - 3 min walk
  • Palacio de Bellas Artes - 9 min walk
  • Alameda Central - 10 min walk
  • Paseo de la Reforma - 4 min drive

Getting around

  • Zocalo Station - 3 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Balcón del Zócalo Restaurante - ‬2 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪Hotel Majestik - ‬1 min walk

About this property

Best Western Majestic

3-star hotel near Zócalo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Majestic.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

  • 84 guestrooms or units
  • 7 levels
  • Built in 1937
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western Majestic offers 84 accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–noon: MXN 225 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 15 and September 16.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
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Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Best Western Majestic Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 372 out of 1002 reviews" "
Rating 8 - Good. 301 out of 1002 reviews" "
Rating 6 - Okay. 176 out of 1002 reviews" "
Rating 4 - Poor. 91 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
The room rate is very inexpensive, so you do get what you pay for. Would not recommend the restaurant - only mediocre. Plenty of other excellent dining options nearby.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mauro

Travelled with family
Disliked: Staff & service, amenities
Very limited soaps and towels. They refused to provide more. Staff is very unfriendly and not helpful. Refused to provide manager information and did not resolve the problem.
Stayed 2 nights in Jul 2024

6/10 Okay

Christian

Travelled with group
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Monica Guadalupe

Stayed 3 nights in Jul 2024

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, room comfort
Mixed review
The property itself was built in 1937. It is in a great location. They have retained it's historical charm, especially in the lobby and mezzanine level. The rooms are a good size, but could use a little updating. There was a small hole in the carpet in our room and the laminate floor was loose in my dad's room. Even though there was a fan in the rooms, it needed a/c. The restaurant for breakfast was good. The dinner was horrible. They brought my food cold and it ended up being inedible. The meat was cheap quality. The wait staff needs to be better trained.
Stayed 3 nights in Jul 2024

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall within our state. Our hotel is pretty quiet during the night and the staff and service were very friendly and very helpful. My recommendation would be that the hotel provide a microwave and a refrigerator for the room. The location is very centrally located therefore we were able to go to dinner nearby and shopping as well.
Stayed 5 nights in Jul 2024

4/10 Poor

Gloria

Disliked: Property conditions & facilities
The hotel is very outdated and in much need of repairs . The beds are super hard. If your trying to get a good night sleep the location is not for you. Very noisy. There is NO Air-conditioner rooms get super stuffy and hot if you open the windows there is a breeze but then you get all the mosquitoes. I had a very hard time getting any sleep I tried to get check out but they said I was already charged for the 8 days and wouldn’t get my money back. Which I thought that was not right. The very rude lady said you can leave but I already charge you for your whole say. They really need to invest money in renovations. Its not only old
Stayed 8 nights in Jun 2024

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Very colonial hotel with the best city views
Stayed 2 nights in Jul 2024

8/10 Good

Israel Aguirre, Mexicali

Liked: Cleanliness, staff & service
Not all rooms have climate or fans, cathedral bell sounds loud
Stayed 1 night in Jul 2024

10/10 Excellent

Ernie

Stayed 3 nights in Jul 2024

10/10 Excellent

Eriberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Historic Center Mexico City
Beautiful hotel in the heart of Historic Mexico City! Friendly and knowledgeable staff. Only drawback was the lack of AC, which they fixed with a fan, and no water the first day! View from their rooftop terrace is gorgeous!
Stayed 7 nights in May 2024

10/10 Excellent

Robert

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Paoul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not what I know by Hilton properties
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Gary Allen

Hotel has no ac. It is very hot day and night feels like sleeping in a sauna. Opening the window didn't help because the patio lights are very bright. There were cockroaches in the bathroom. It was also very noisy very early in the morning and late at night. I really wished for a good night sleep. Felt very tired
Stayed 7 nights in Jun 2024

6/10 Okay

Carlos

Stayed 3 nights in Jun 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Jun 2024

10/10 Excellent

juan, milwaukee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 4 nights in Jun 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sandi

Travelled with family
Liked: Cleanliness, property conditions & facilities
the views are incredible.
Stayed 2 nights in Jun 2024

4/10 Poor

Lucia

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No air conditioning and no screens on windows so lots of mosquitoes. Rooms were very hot and beds were so uncomfortable and we paid extra the better rooms. It looks beautiful but it was not comfortable and the heat made it very hard to sleep.
Stayed 1 night in Jun 2024

8/10 Good

Sophia, Porterville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky enough to get a view facing the plaza. Remember that there is no AC but ask at the front counter for a fan and they’ll provide one. We used the laundry service and were happy to have our clothes back the same evening. The only drawbacks were the non existent water pressure and the lumpy beds. It might not be a five star place, but honestly the view was worth it. The staff was so nice and always happy to help. We booked a day tour to the pyramids and Basilica with them as well. We had breakfast at the rooftop and it was nice too, with a great view & good food. Gracias por todo!
Stayed 3 nights in Jun 2024

10/10 Excellent

MARIO ALBERTO LOPEZ

Stayed 1 night in Jun 2024