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Beds were tiny. The shower head wasn’t working well and the front receptionist with glasses wasn’t too nice . Breakfast was good . The driver for the shuttle was awesome .
Buen hotel, muy bien servicio desde que llegamos asta que nos fuimos todo el personal muy amable la sritaJazmin Arlett en check in, y el Sr Francico (paco) muy amable y atento en el servicio de shuttle Gracias a todos en el area de desayuno. Si si recomiendo este hotel
One La Raza has been my choice for several years, for its excellent service, a good full breakfast, free transportation and laundry service, friendly staff like Monica from the Breakfast area, always very attentive, thank you
The parking lot it’s too narrow and a bit tricky to park a large car, however the parking staff is helpful but that is a low point. The bathroom has sewer odor at times due to poor ventilation, should be checked by maintenance. If you don’t mind that, then it a good option.
I have used One on several occasions in different states of Mexico and I do not need to look for another option, I feel comfortable, very clean, safe, the staff is super attentive and friendly.
Gabriel
Stayed 3 nights in Aug 2023
10/10 Excellent
Mathias, St. Louis
26 Aug 2023
Liked: Cleanliness, staff & service, amenities
Very amazing folks. Treated my fiancée with respect. I recommend this hotel.
The staff was great. However the building smells like humidity. My original room had flooded. The carpet around the building had huge water stains. It was really hard to sleep and relax with humidity/mold smells around the entire building.