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Casa Ordoñez

2.5 star property
Hotel perfectly located for exploring Cuenca

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Casa Ordoñez

Interior
Exterior
Interior
Senior Suite | Room amenity
Fireplace

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Mariscal Lamar 859, Cuenca, Azuay
  • Calderon Park
    3 min walk
  • Church of Santo Domingo
    3 min walk
  • New Cathedral of Cuenca
    4 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

  • Sleeps 3
  • 2 Double Beds

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The price is CA $39
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CA $39 total
5 Jan - 6 Jan
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About the area

Cuenca

City center stay.A stay at this Downtown Cuenca hotel places you steps from Church of Santo Domingo and within a 5-minute walk of Calderon Park. New Cathedral of Cuenca and Convent of the Assumption are also within half a mile (1 km).

What's nearby

  • Calderon Park - 3 min walk
  • New Cathedral of Cuenca - 4 min walk
  • Plaza Rotary Market - 5 min walk
  • Río Tomebamba & Calle Larga - 12 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪New York Pizza - ‬5 min walk
  • ‪Negroni - ‬4 min walk
  • ‪El Confesionario - ‬3 min walk
  • ‪Hot Dog del Tropical - ‬2 min walk
  • ‪Balcon Quiteño - ‬5 min walk

About this property

Casa Ordoñez

Hotel perfectly located for exploring Cuenca
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Casa Ordoñez also features tour/ticket assistance, concierge services, and room service (during limited hours). For a fee, parking is available.

This Cuenca hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Casa Ordoñez offers 10 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary bottled water. Accommodations offer separate dining areas. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Languages

English, Spanish

Property amenities

Family friendly

  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 1 bar
  • Room service available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Dining room
  • Free bottled water

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Phone
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 45.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Casa Ordoñez
Casa Ordoñez Cuenca
Casa Ordoñez Hotel
Casa Ordonez Hotel Cuenca
Casa Ordoñez Hotel Cuenca
Casa Ordoñez Hotel
Casa Ordoñez Cuenca
Casa Ordoñez Hotel Cuenca

Casa Ordoñez Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 84 out of 99 reviews" "
Rating 8 - Good. 13 out of 99 reviews" "
Rating 6 - Okay. 2 out of 99 reviews" "
Rating 4 - Poor. 0 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Corinne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Casa Ordonez!
We spent two nights in Cuenca to visit one of our workers and while there stayed in the Casa Ordonez. We stayed there because the reviews were so good. We were impressed by the friendliness of the owner and his staff. They were quick to meet all our needs, put us in a better room the second night, arranged tours for us and we just appreciated them so much. Breakfast was very good and different every day!
Stayed 3 nights in Mar 2020

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel in the heart of old town
This is a wonderful hotel with great service in the heart of old town but off the main street, thus avoiding the street noise. The owner, Alberto, is a wonderful man who had lived in the USA and returned to this family property to turn it into a hotel. The rooms are historic just as the building but very comfortable. The location is quite walkable to many of the historic sites, museums, and restaurants. I highly recommend this hotel and would definitely stay here again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Tjoe, Battle Ground

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic area with easy access to restaurants and the old city square
Stayed 1 night in Dec 2019

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Casa Ordoñez was wonderful. The staff was very nice, especially the owner. He gave lots of useful information about what to do in Cuenca. The breakfasts were delicious. I definitely recommend Casa Ordoñez.
Stayed 7 nights in Jul 2019

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in all areas
100% recommend staying here! We were greeted by the warm and friendly Alberto, who explained that this hotel was a family home at one point- very beautiful and well maintained with pride. It has so much character. During our 5 day stay, Alberto and all staff members were ultra helpful and charming. Alberto helped us arrange transportation to Vilcabamba and recommended things to do in Cuenca. I never expect people in other countries to speak English to us, but Alberto has perfect English, which is a nice bonus! Location is perfect- about a 5 minute walk to Parque Calderon and the bustling city center. There are lots of shops and restaurants nearby so you can take your pick with any type of cuisine. Our room had a private bathroom and was spacious. Breakfast each morning was prepared fresh with varying items from day to day. One morning is French toast and fruit, the next is avocado toast and eggs. We were always pleasantly surprised!! I cannot complain about one thing. If you are still debating which hotel for your Cuenca stay, you should choose this one.
Stayed 3 nights in Jun 2019

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice ..!!
Charming hotel near all best places to see. Entire staff is friendly and knowledgeable. Speak both Spanish and English.
Stayed 2 nights in Jun 2019

10/10 Excellent

J Asha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner and staff made me feel like family; very helpful.
Stayed 7 nights in Mar 2019

8/10 Good

Orly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and friendly hotel. Excellent location. Nice breakfast. Big and spacious room, just the shower was a little bit crowded.
Stayed 4 nights in Jan 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like home
We were greeted by the owner Alberto right away and him and Edwin at desk were amazing. They were helpful with questions about activities, locations, and taxis. We would definitely go back.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical, lots of character, perfect location
Beautiful historical home, like staying in a small museum, helpful staff, amazing location two blocks from main plaza, interesting and friendly owner, discounts to the thermal spa offered.
Stayed 2 nights in Oct 2018

8/10 Good

Elizabeth, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My brother and I very much enjoyed our stay at Casa Ordonez. It is centrally located in the historical district amidst all the sights. Our room was large, clean and spacious. The staff was attentive, courteous, and the breakfasts were very good. The only minor drawback is that that our room named, Isabel, had an interior view rather than a street view so it may feel a bit claustrophobic to some guests. Still, I highly recommend Casa Ordonez for visitors to the city of Cuenca!!
Stayed 4 nights in Jul 2018

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, extremely friendly.
Lovely historic home converted into a comfortable hotel. Extremely friendly and helpful staff who provided very useful information about the area and arranged drivers for touring.
Stayed 5 nights in Jun 2018

10/10 Excellent

Brian, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of those few memorable hotel stays
This place has a unique charm that made us feel at home and also taken back in time. The care that the Ordonez family has taken to maintain a past-era Ecuadorian house built with an old Spanish design is tremendous. The house has been restored in a classic vintage. The 1890s house still has some original era doors and other features. For those features that are gone, the Ordonez family has done a remarkable job of getting replicas from the same era. The furniture, too, brings one back in time. Few hotels have a unique and extraordinary character that inspires a guest who walks in. This hotel is one of the few I’ve experienced. In addition, Alberto and the rest of the staff were extremely welcoming, making us feel at ease. They helped us in advising on tours, transportation, festivals, etc. They have great advice that helped us arrange affordable visits in Cuenca and the area. One of the other great aspects of this hotel is the location, right in the historical center of Cuenca, and only two blocks from the main square with the historical cathedrals. The location is ideal. Finally, the value of the hotel is outstanding. In other countries, this hotel would be very expensive. Yet this hotel, which has a “hostal” sign in front, is priced like a hostel yet has the ambiance and feeling of a high-end luxury boutique hotel. We extended our stay in Casa Ordonez and Cuenca because we so enjoyed the stay in both the lovely city and the lovely hotel.
Stayed 4 nights in Jun 2018

10/10 Excellent

Janice, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was just perfect! The character and history of the building was amazing. The staff were great and very helpful. I would highly recommend this hotel to anyone visiting Cuenca. This is a true gem. Janice
Stayed 2 nights in May 2018

10/10 Excellent

nelson, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
It’s historic and though it could use an upgrade or two, it would take away from the history and so I would recommend it leave everything the way it is. It’s a nice experience and would recommend it without reservation
Stayed 4 nights in Mar 2018

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable value! Felt like family!
The hotel was beautiful, the staff outstanding, the area was amazing and the overall value was unbelievable. Need I say more? If so, then read my review on trip advisor!

10/10 Excellent

Alfredo;Sherri, Grand Canyon,Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Clean rooms,hot water, helpful staff, great location
Stayed 2 nights in Feb 2018

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡Llegamos a casa!
Great place to stay. Colonial feel I a mansion-like estate. Great breakfast and wonderfully caring staff! Family owned and operated! It felt like coming home!
Stayed 4 nights in Feb 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite hotel in Ecuador
A beautiful old hotel that has been updated with modern conveniences. Very close to the main square, the new Cathedral, etc. The interior courtyard is a lovely place to have breakfast, and their is a couple comfortable lounge upstairs. The staff are very helpful, and the breakfasts delicious. We have already recommended this hotel to friends who will stay here.
Stayed 2 nights in Feb 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Join the family in Cuenca
Alberto and his team were superlative hosts and made us feel like part of his extended family.
Stayed 4 nights in Jan 2018

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Bradley, Raleigh, NC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay - highly recommend!
This beautiful hotel is family owned and operated. Perfectly located, tastefully renovated and furnished with antiques. The staff is excellent and they always helped me to feel welcome. The beds are comfortable, there is plenty of hot water, the wi-fi is fast and reliable,and the whole place is impeccably clean. The breakfasts are not to be missed! I highly recommend this hotel.
Stayed 4 nights in Jun 2017

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm, beauty and comfort
This hotel provided us with the best stay during our 5 weeks of travel in Equador. Originally a family home now transformed in to a beautiful hotel that holds all the charm of Cuenca. If you book somewhere else you will miss the best! Perfectly located, the owner went out of his way to accommodate us and helped with additional bookings at our next location.