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Hotel Boutique Castilla de Leon

3.5 star property
3.5-star hotel in Downtown Cuenca

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Boutique Castilla de Leon

Garden
Lobby
Standard Triple Room
Daily buffet breakfast for a fee
Lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Hermano Miguel y Mariscal Lamar, Cuenca
  • Plaza Rotary Market
    1 min walk
  • Civic Plaza
    2 min walk
  • Calderon Park
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    4 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 1 King Bed

Free WiFi, bed sheets

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Mixed Dorm

Free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 20.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room, Mixed Dorm

Free WiFi, bed sheets

Romantic Room, Mixed Dorm

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Single Room

Shower, towels

Single Room

  • 4 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 18 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Double Bed

Similar properties

Living area
Casa de las Rosas
Free airport shuttle
Free WiFi
Restaurant
Breakfast available
4.2 out of 5, Very good, (161)
The price is CA $33
per night
CA $33 total
includes taxes & fees
13 Oct - 14 Oct
Casa de las Rosas

About the area

Cuenca

Heart of Cuenca.With a stay at this Downtown Cuenca hotel, you'll be steps from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Museum of the Canari Identity are also within half a mile (1 km).

What's nearby

  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 7 min walk
  • Río Tomebamba & Calle Larga - 9 min walk
  • Alejandro Serrano Aguilar Stadium - 17 min walk
  • Mall del Rio - 6 min drive

Getting around

  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪Raymipampa - ‬7 min walk
  • ‪cositas - ‬5 min walk

About this property

Hotel Boutique Castilla de Leon

3.5-star hotel in Downtown Cuenca
WiFi is free in public spaces. A business center and meeting rooms are available. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Boutique Castilla de Leon.

This 3.5-star Cuenca hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1897
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
Hotel Boutique Castilla de Leon offers 17 accommodations. LCD televisions come with premium satellite channels.

Bathrooms include showers. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Offsite parking within 98 ft (USD 7 per night), from 8:00 PM to 8:00 AM
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee weekends 8:00 AM–10:00 AM: USD 7.75-15.75 for adults and USD 5.75-9.75 for children
  • Room service available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels
  • Streaming services

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castilla de Leon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 109 reviews" "
Rating 8 - Good. 28 out of 109 reviews" "
Rating 6 - Okay. 18 out of 109 reviews" "
Rating 4 - Poor. 6 out of 109 reviews" "
Rating 2 - Terrible. 15 out of 109 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CAROLINA

Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Stayed 1 night in May 2024

8/10 Good

Dioselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Constance Marion, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Stayed 2 nights in Feb 2024

8/10 Good

Esther

Stayed 3 nights in Oct 2023

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dessiree

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

howard

Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location, close to tram which provides easy airport access. Affordable rate

10/10 Excellent

Carlos, Miami

Stayed 1 night in Sep 2022

2/10 Terrible

Oscar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Mayra

Stayed 2 nights in Jul 2022

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late, Front Desk employee Edgar was very helpful, and the place was quite and close to va all services
Stayed 1 night in Jan 2022

10/10 Excellent

Julian

Liked: Staff & service, amenities
Everything is close to the hotel, and can walk around there. especially the Mercado 9 de octubre where you ca get fresh fruit and food.
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2021

10/10 Excellent

quan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location. Hot water is not very hot.
Stayed 1 night in Aug 2021

2/10 Terrible

Sonia

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Good breakfast. Great location!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Not a bad hotel! Clean and nice! Parking was an issue but staff were helpful
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was near a noisy intersection. We had no problems but were advised by locals to be careful. We did not go out at night or weekends due to covid lock down. The hotel and staff were very helpful, and nice. Breakfast in our room was great also.
Stayed 10 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but the decor of the hotel is really pretty. The staff worked with me when I could not arrive on time. I really appreciate that.
Stayed 7 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From 4 star to -4 star
Terrible service, terrible property terrible location. Gives the city of Cuenca a bad name. Bottom line, you get what you pay for. Beware of hotels in the country. They say 4-star but they are really -4. Research the area as well as hotel accommodations before booking.
Stayed 6 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great service from staff and facilities was excellent. Great location to everything
Stayed 2 nights in Nov 2020

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be a 5, 6, 7 stars
Amazing staff. So close to everything. A place you can really trust. Great service with it every penny.
Stayed 1 night in Oct 2020