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Hotel Boutique Los Balcones

3.5 star property
Family-friendly 3.5-star hotel near Plaza Rotary Market

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Photo gallery for Hotel Boutique Los Balcones

Front of property
Business centre
Point of interest
Apartment, 1 Queen Bed, Kitchen | Private kitchen
Triple Room, Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
  • Plaza Rotary Market
    ‪4 min walk‬
  • Calderon Park
    ‪6 min walk‬
  • New Cathedral of Cuenca
    ‪8 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Single Room, Patio

Single Room, Patio

Single Room, Patio

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Patio

Double Room, Patio

Double Room, Patio

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Single Room, Balcony

  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room, Balcony

Triple Room, Balcony

Triple Room, Balcony

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Double Room, Balcony

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Cuenca

City center stay.Within a 10-minute walk of this Downtown Cuenca hotel, you'll find Plaza Rotary Market and Calderon Park. Also, New Cathedral of Cuenca is within half a mile (1 km) and Sombrero Museum is within 2 miles (3 km).

What's nearby

  • Plaza Rotary Market - 4 min walk - 0.4 km
  • Calderon Park - 6 min walk - 0.5 km
  • New Cathedral of Cuenca - 8 min walk - 0.7 km
  • Río Tomebamba & Calle Larga - 12 min walk - 1.0 km
  • Alejandro Serrano Aguilar Stadium - 20 min walk - 1.7 km

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Hot Dog del Tropical - ‬6 min walk
  • ‪Balcon Quiteño - ‬1 min walk
  • ‪cositas - ‬8 min walk

About this property

Hotel Boutique Los Balcones

Family-friendly 3.5-star hotel near Plaza Rotary Market
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A 24-hour business center and meeting rooms are available. A rooftop terrace, a library, and a vending machine are also featured at the family-friendly Hotel Boutique Los Balcones. An airport shuttle during limited hours and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Colonial Cuenca hotel.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1860
  • Full breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 9:00 PM
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Self parking on site (USD 12.50 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator
  • Raised toilet seat

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Self parking fee: USD 12.50 per day
  • Rollaway bed fee: USD 5.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Hotel Boutique Los Balcones Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 319 reviews
Rating 8 - Good. 80 out of 319 reviews
Rating 6 - Okay. 11 out of 319 reviews
Rating 4 - Poor. 2 out of 319 reviews
Rating 2 - Terrible. 6 out of 319 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel céntrico
El hotel esta ubicado en el casco viejo de la ciudad lo que es muy conveniente para movilizarse a pie.El desayuno delicioso y variado, reservamos un departamento bien equipado.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 6 nights in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick, FREMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Stayed 1 night in Sep 2024

2/10 Terrible

uriel

Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno
Stayed 2 nights in Aug 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work!
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly manager and staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Frederick, FREMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great el centro hotel will stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2024

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Belal

Stayed 11 nights in Jun 2023

10/10 Excellent

Elissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place.
Stayed 1 night in May 2023

10/10 Excellent

Elissa

Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel and Staff
Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Stayed 2 nights in Apr 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonder old colonial building with quirky charm. Our little balcony overlooked the beautifully lit church domes at night. Great location for walking all around old town. Transport easy to get if needed. Staff was incredibly welcoming, helpful & so friendly. Felt so comfortable staying here during our visit to Cuenca! Comfortable bed, well appointed bathroom & plenty of space to unpack your bags. Thumbs up!!
Stayed 5 nights in Mar 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2023

6/10 Okay

Ilya, Shady Side

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is located in the heart of historic Cuenca. It is inside a renovated old mansion and very pleasing inside. I had a small apartment on the second floor with lots of space. The staff is very friendly, and will help you with information and any taxi requests. Unfortunately, there were hot water issues. The system was simply unable to keep up a constant supply of water at a reasonable temperature while taking a shower. Water would come out cold, then turn scalding hot for a few minutes, which would prompt one to open up the cold water faucet. After this every single time the hot water would disappear..no amount of fiddling with the system by the staff would fix it. Not being able to take a proper shower on vacation is very disappointing. In spite of the great location I honestly cannot recommend this property unless you enjoy ice cold showers. I suspect that this issue may be present in other hotels in the area located inside historic buildings. Sometimes one regrets the desire to stay somewhere authentic and away from soulless Hampton Inns.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023