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Hotel La Casona

3.0 star property
3-star Victorian hotel in Huayna-Cápac

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Photo gallery for Hotel La Casona

Exterior
Standard Studio Suite
Terrace/patio
Standard Studio Suite
Standard Studio Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Miguel Cordero 2124 y Alfonso Cordero, Cuenca, Azuay
  • Alejandro Serrano Aguilar Stadium
    ‪5 min walk‬
  • Río Tomebamba & Calle Larga
    ‪12 min walk‬
  • Puente Roto
    ‪12 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Living area

Standard Double Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed OR 3 Twin Beds

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About the area

Cuenca

Huayna-Cápac stay.At this Huayna-Cápac hotel, you'll be within a 5-minute walk of Alejandro Serrano Aguilar Stadium and Cuenca Municipal Planetarium. Museum of Metals and Inter-American Center of Popular Arts are also within half a mile (1 km).

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min walk
  • Río Tomebamba & Calle Larga - 12 min walk
  • Calderon Park - 17 min walk
  • New Cathedral of Cuenca - 19 min walk
  • Mall del Rio - 4 min drive

Getting around

  • Rio Yanuncay Tram Station - 6 min drive
  • Luis Cordero (Hermano Miguel) Station - 19 min walk
  • Cuenca (CUE-Mariscal Lamar) - 6 min drive

Restaurants

  • ‪Pronto Pizza - ‬3 min walk
  • ‪Café Del Parque - ‬3 min walk
  • ‪El Rey del Burrito - ‬2 min walk
  • ‪Golden Prague Pub - ‬3 min walk
  • ‪Chill & Grill - ‬3 min walk

About this property

Hotel La Casona

3-star Victorian hotel in Huayna-Cápac
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel La Casona. An area shuttle within 30 km and a roundtrip airport shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cuenca hotel.

  • 21 guestrooms or units
  • 3 levels
  • Built in 1895
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel La Casona offers 21 accommodations with washers/dryers and safes. Accommodations offer separate dining areas. Beds feature down comforters. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • Highchair
  • Laundry facilities
  • Separate dining area
  • Soundproofed rooms
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 km

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 20-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Towels

Food and drink

  • Dining room
  • Free bottled water

More

  • Desk
  • Dryer
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per night
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard.

Property is also known as

Hotel La Casona Cuenca
La Casona Cuenca
Hotel Casona Cuenca
Casona Cuenca
Hotel La Casona Hotel
Hotel La Casona Cuenca
Hotel La Casona Hotel Cuenca

Hotel La Casona Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 52 reviews
Rating 8 - Good. 10 out of 52 reviews
Rating 6 - Okay. 7 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente en todos los aspectos
Stayed 3 nights in Sep 2024

10/10 Excellent

PATRICIO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms, breakfast, and especially staff were simply amazing. This will be my go-to hotel in Cuenca on every visit.
Stayed 4 nights in Sep 2024

10/10 Excellent

CRISTINA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this comforting place, the rooms cleans the vintage style I love it is close to the restaurants you can walk is safety and you have parking and all personal are very friendly I highly recommend this place is including breakfast also if you are in Cuenca don’t. Doubt to reserve this hotel also is ten minutes from the Central Park or downtown is a very good Location
Stayed 3 nights in Jun 2024

10/10 Excellent

Herta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spend a couple of days in the loving city of Cuenca. The Hotel is located in the modern area, one block away from a great supermarket, and 15 minute walk from the old town. The rooms are comfortable and clean- the bathroom a little small though.Great relation price and quality!
Stayed 2 nights in May 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
It was exactly what we needed with friendly and helpful service and great location, walking distance to great eating spots, and 8 minutes on foot to city's historic centre. Overall, great experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the staff found out we needed to leave at 6am, they offered breakfast early at 5:45 and made sure the cars were arranged for us to leave.
Stayed 3 nights in Feb 2024

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Sep 2023

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca visit
Excellent and helpful staff. Great location, close to restaurants, bars and shopping. and 15 minute walk to El Centro. The breakfast is very good and staff helpful in special request.
Stayed 4 nights in Apr 2023

10/10 Excellent

Guillermo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Buen lugar bien ubicado

8/10 Good

HAMILTON

Liked: Staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful.
Stayed 10 nights in Mar 2022

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We really liked the location. The hotel was clean. Staff was friendly. I just wished the bathtub had worked.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa, lovely rooms in great area
Lovely area, beautiful villa and nice staff
Stayed 1 night in Dec 2018

8/10 Good

Ana, UIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, very close to a supermarket
Close to downtown, beautiful neighborhood. Breakfast was ok, the bread sooo good.

6/10 Okay

ivan, fort pierce, fl

Liked: Cleanliness, staff & service, room comfort
Nice Hotel, expensive for the services offered
Nice Staff, very expensive for the Services offered

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My stay at Hotel La Casona
The room was okay and very typical for Ecuador. The bathroom was tight but okay. No hot water at all and that was totally unacceptable. The hotel staff were fabulous. As good as it gets anywhere. Most spoke English which was very helpful. Breakfast was very nice also. We met many very nice people at the hotel. I would stay there again only if they fixed the hot water issue.

10/10 Excellent

Brett, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel a short distance from everything
Hotel La Casona is a very nice hotel located a short distance from the center of Cuenca. The rooms are very comfortable and clean. The staff is very friendly and willing to assist anyway possible. The hotel feels more like a bed & breakfast. The dining area is warm and inviting.

8/10 Good

daniel, bogota

Liked: Cleanliness, room comfort
Nice hotelo near the Old City. Well located
The staff is still not too well trained, I only stayed two of three days, and had no nice reply or assistance from the front desk clerk. I still need one day refund. Did not receive a bill nor invoice, I expect that it is not because they wish to keep money not caused. Else, ok.

10/10 Excellent

Joyce, New Braunfels, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Even though there was only one English speaking person at the hotel our every need was met. The breakfast was delicious, the bathroom had been updated and there were plenty of blankets. We slept soundly though we were on the street side of the hotel. We will gladly stay there again

6/10 Okay

Thajauna Miller

Liked: Staff & service
Unattractive neighborhood
This hotel is significantly overpriced. I stayed here for five days and then moved to a hotel in the center of town for another seven days (that hotel was 60% cheaper, in a better neighborhood for tourists and the hotel was much nicer). The neighborhood is not inviting though I was told that this is one of the better neighborhoods of Cuenca - it is highly commercial, with no green space, or tourist attractions. My room was on the main street and very noisy - the windows are not double glazed. Hot water is available only in the morning. I used room service 3 different times and the food always arrived cold. Computer/internet access is excellent. All of the staff is friendly and helpful. The morning receptionist is especially helpful and he speaks English very well. I wish that I could rate this hotel higher but the physical plant makes that impossible.

10/10 Excellent

Kathryn, Punta Carnero, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet
Was very pleased with Hotel La Casona. It is not close to the Parque de Calderon, however a brief taxi ride and you are among all that is going on! They also have true hot water...not from a 'widow maker' shower! Breakfast was good! Outside sitting area very comfortable! One of the desk clerks recommended we hired a driver, Angel, who speaks fluent English and is very knowledgeable of the area of Cuenca as well as surrounding cities. He took us to the only family left that makes and weaves a lot of different textile (and they are also for sell). From making the yarn, to dyeing it, using material that God has put on this earth....totally and all natural! The mother finishes some of them off by hand! It appears to be crocheted, however she does it with her fingers!!! AMAZED!!! Angel also took us to visit the location where they grow Orchids! I had no idea that it took so long to grow an Orchid! They have several different types! AMAZED!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back
Reception staff usually spoke English very well. Hotel located close to huge super market and mall with fast food and Tex-Mex restaurants that are familiar to those of us from the USA. Hotel is very close to the center of Cuenca so it's an easy walk to museums, cathedrals, Ecuadorian restaurants and shopping. Very safe feeling neighborhood including a bank with ATM machine very close to hotel.

6/10 Okay

norma, florida

Disliked: Property conditions & facilities

6/10 Okay

Neil, Dallas

Disliked: Cleanliness
Good location
The staff is cordial but did not speak English which we understood since we were in their country, not ours. The first room was very small but the following night they moved us upon our request to a great room at no additional cost. They ad great Wi-FI service which only went down once when they lost their power. We were on the second floor and the old wood floors made fr a lot of creaking when walking across them, especially at night. Ths little boutique hotel is beautiful ad as a nice, very reasonable restaurant with good food although a limited menu.