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San Rocke House Hotel

3.0 star property
3-star hotel in Downtown Cuenca

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Rocke House Hotel

Front of property - evening/night
Superior Quadruple Room, Multiple Beds, Connecting Rooms
Reception
View from property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle del Farol y Avenida 12 de Abril, Cuenca, 010102
  • University of Cuenca's Orchid Garden
    4 min walk
  • Magnolia Caffe
    2 min walk
  • Unidad Nacional Tram Station
    18 min walk
  • Cuenca (CUE-Mariscal Lamar)
    8 min drive

Room options

View all photos for Superior Quadruple Room, Multiple Beds, Connecting Rooms

Superior Quadruple Room, Multiple Beds, Connecting Rooms

Superior Quadruple Room, Multiple Beds, Connecting Rooms

  • 42 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Quadruple Room, Terrace

Family Quadruple Room, Terrace

Family Quadruple Room, Terrace

  • 35 sq m
  • Sleeps 4
  • 2 King Beds

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The price is CA $98
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CA $110 total
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About the area

Cuenca

Heart of Cuenca.At this Downtown Cuenca hotel, you'll be within a 5-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. Museum of Modern Art and Casa de los Arcos Art Museum are also within half a mile (1 km).

What's nearby

  • Calderon Park - 13 min walk
  • New Cathedral of Cuenca - 13 min walk
  • Río Tomebamba & Calle Larga - 14 min walk
  • Alejandro Serrano Aguilar Stadium - 18 min walk
  • Mall del Rio - 5 min drive

Getting around

  • 14n - Antonio Borrero Station - 18 min walk
  • Unidad Nacional Tram Station - 18 min walk
  • Cuenca (CUE-Mariscal Lamar) - 8 min drive

Restaurants

  • ‪Frutilados - ‬8 min walk
  • ‪Café San Sebas - ‬6 min walk
  • ‪La Herradura - ‬7 min walk
  • ‪Oro Mar - ‬6 min walk
  • ‪2DOS LOUNGE DISCO - ‬1 min walk

About this property

San Rocke House Hotel

3-star hotel in Downtown Cuenca
There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at San Rocke House Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cuenca hotel.

  • 12 guestrooms or units
  • English breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Coffee shop
San Rocke House Hotel offers 12 accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking options include a garage
  • Free offsite parking within 328 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 7:30 AM–10 AM
  • 1 coffee shop/cafe
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room
  • Smooth flooring in room
  • 2 stairs to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive smart lock details

Renovations and closures

The property is closed between October 8 and October 10.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 12 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, and mobile payments.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

San Rocke House Hotel Cuenca
San Rocke House Hotel
San Rocke House Cuenca
San Rocke House
San Rocke House Hotel Hotel
San Rocke House Hotel Cuenca
San Rocke House Hotel Hotel Cuenca

San Rocke House Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Safe, clean
So quiet, clean, nice inside. For the money well worth it
Stayed 2 nights in Feb 2024

8/10 Good

Edson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY DIDNT HAVE OUR RESERVATION. We had already talked twice with the hotel confirming that our reservation was made successfully. But when we got there, they didn’t provide any solution or alternative even though it was really late at night. We had to call several hotels and knock on their doors until we found someone to take us in.
Stayed 1 night in Jul 2021

8/10 Good

A, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, cute hotel, big breakfast. Our room was pretty loud at night due to street noise, so not great if you’re a light sleeper. The main thing that stops me from giving it a perfect review is that we had no internet in our room. However, I’d stay there again but just ask for a quieter, better connected room.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely done restoration of a historic building near the city center and restaurants.
Stayed 3 nights in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Adventure
Great time. The hotel is beautiful and the staff are extremely helpful and courteous. The hotel is well located close to Old Town and all the major parts of the city. Public transportation is just a block away. The breakfast was delicious. The Wi-Fi was reliable and fast.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención del personal las habitaciones súper limpias los desayunos excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la atención perfecta
Stayed 1 night in Aug 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

PEIYING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

PEIYING

Stayed 1 night in May 2023

2/10 Terrible

Yandri

Stayed 1 night in Mar 2023

8/10 Good

DIANA ALEJANDRA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nayret

Stayed 1 night in Sep 2022

4/10 Poor

Daniel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Alojamiento para mochileros.
Ofrecen muy poco para el costo de la habitación, es un hotel de mochileros y lo hacen pasar como un buen hotel, la atención es pésima, excepto por Oscar que fue muy atento, los demás fueron inoperantes. El lavadero siempre estuvo tapado y nadie lo resolvió, el desayuno es muy mínimo, no variado y toman media hora en servirlo. El parque o es a 2 cuadras.
Stayed 2 nights in Sep 2022

8/10 Good

Lemuel Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención de primera de sus host, tranquilo, limpio, buen servicio, un hotel familiar y quienes no les gusta el bullicio, el internet si deben mejorar la conectividad. Personal muy buena onda..
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable pero se escuchaba todo lo que hacían en el comedor y cocina. El precio estuvo bien
Stayed 3 nights in Jul 2022

10/10 Excellent

Victor

Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Victor, Loja

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bueno y central, los desayunos muy malos y poca variedad
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, cómodo y limpio. Cerca del centro de Cuenca y a lugares comerciales
Stayed 2 nights in Jan 2019

4/10 Poor

Edisson Stiven

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Muy normal y poco confortable
Las fotografías muestran otra realidad. Se siente mucho ruido, el desayuno es monotono. Hay poca privacidad, por lo menos debería haber un blackout para las ventanas. En general muy costoso para lo que ofrece. El internet es lo peor
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel eccellente, ottimo rapporto qualità prezzo
Hotel eccellente, ottimo rapporto qualità prezzo, a due passi dal centro e dall'Università di Cuenca, in una zona silenziosa a due passi dal Rio Tomebamba. E' la terza volta che ci vengo e mi sono trovato sempre benissimo. Unica pecca è l'assenza di un armadio adeguato per disporre il vestiario, ma il problema è sicuramente superabile.
Stayed 10 nights in Aug 2018