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Santa Lucia House - Forum

4.0 star property
4-star hotel in Downtown Cuenca

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Santa Lucia House - Forum

Reception
Reception
Free daily English breakfast
Double Room | Bathroom
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Plaza Rotary Market
    2 min walk
  • Calderon Park
    5 min walk
  • Civic Plaza
    6 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CA $124
per night
CA $124 total
includes taxes & fees
12 Oct - 13 Oct
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About the area

Cuenca

Downtown Cuenca stay.With a stay at this Downtown Cuenca hotel, you'll be steps from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Calderon Park are also within half a mile (1 km).

What's nearby

  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 6 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk
  • Mall del Rio - 6 min drive

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪El Confesionario - ‬6 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪Raymipampa - ‬5 min walk

About this property

Santa Lucia House - Forum

4-star hotel in Downtown Cuenca
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Santa Lucia House - Forum. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Cuenca hotel is smoke free.

  • 12 guestrooms or units
  • English breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Santa Lucia House - Forum offers 12 accommodations with safes and hair dryers. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access. Refrigerators and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour offsite parking within 1148 ft
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator (on request)

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Santa Lucia House - Forum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 351 reviews" "
Rating 8 - Good. 65 out of 351 reviews" "
Rating 6 - Okay. 18 out of 351 reviews" "
Rating 4 - Poor. 8 out of 351 reviews" "
Rating 2 - Terrible. 5 out of 351 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

VIBEKA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, excellent breakfast. Rooms are not that big but big enough. Breakfast was amazing. Parking is a little complicated but in Cuenca it always is.
Stayed 1 night in May 2024

10/10 Excellent

WEN MING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位于老城中心，步行距离可到达各个景点。旅馆中庭漂亮，西班牙建筑风格。
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Sam

Stayed 3 nights in May 2024

4/10 Poor

Maiya

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca stay
A wonderful boutique hotel in the heart of Cuenca. The staff here is very friendly and helpful. The rooms are comfortable and bathrooms new and clean. Within walking distance of most attractions in Cuenca, restaurants, shopping and the Parque Caldron. Free parking is a great added benefit. We will return on our next visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very cozy, well maintained, friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Santa Lucia House - Forum
I had a fantastic stay as this beautiful hotel! The staff were friendly and super helpful with directions and insider knowledge of the city. The hotel was just beautiful and very clean & the breakfast very delicious. It’s location is walking distance from the city center and all major sights. I look forward to my next visit and thanks to everyone in the hotel for their hospitality!
Stayed 4 nights in Mar 2024

10/10 Excellent

BYRON

Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2023

10/10 Excellent

Keith

Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole, Quito

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding from our morning breakfast waiter to the front desk personnel. The decor of the building has a great feel. We were able to arrange for laundry services during our stay.
Stayed 2 nights in Dec 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel, friendly staff and clean. Inexpensive and very much worth the money. The rooms have windows only to inside or a courtyard.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Super helpful and responsive when we sent a message. allowed us a late check out time
Stayed 2 nights in Dec 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel in a good location
Stayed 1 night in Nov 2023

8/10 Good

Peter R

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy. Very old building, creaky. One cranky child made life miserable. Sound carries throughout. NO ELEVATOR.
Stayed 3 nights in Nov 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its proximity to center square. Did not like how far away it was from the parking lot especially due to heavy traffic and having to carry luggage from an to the hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

judith

Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Stayed 3 nights in Sep 2023

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice, staff were amazing and so helpful. Loved it.
Stayed 3 nights in Sep 2023

8/10 Good

Antonius

Stayed 2 nights in Sep 2023

10/10 Excellent

William Horton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Always smiling and helpful. Room was clean and good size. Location excellent
Stayed 2 nights in Aug 2023