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Hotel Santiago de Compostella Suites

3.5 star property
3.5-star Beaux Arts hotel with spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santiago de Compostella Suites

View from room
Exterior detail
Suite
Lobby sitting area
Executive Single Room, 1 Bedroom, Private Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Gym
  • Parking included
  • Breakfast included

Explore the area

Map
Avenida de las Américas 29-147, y Gran Colombia, Cuenca
  • Mall del Rio
    5 min drive
  • University of Cuenca's Orchid Garden
    6 min drive
  • Casa de los Arcos Art Museum
    6 min drive
  • Cuenca (CUE-Mariscal Lamar)
    27 min drive

Room options

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Quadruple Room

  • 96 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Double Room

View from room

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Triple Room

Traditional Triple Room

Traditional Triple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Queen Room

Queen Room

Queen Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room

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Pet-friendly
Free WiFi
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4.1 out of 5, Very good, (31)
The price is CA $51
per night
CA $51 total
6 Jan - 7 Jan
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About the area

Cuenca

In suburbs.Within 3 miles (5 km) of this Cuenca hotel, you'll find Galeria FVega and Pista De Bicicross Bmx Cuenca. Mall del Rio and Museum of Metals are also within 3 miles (5 km).

What's nearby

  • Mall del Rio - 5 min drive
  • Alejandro Serrano Aguilar Stadium - 6 min drive
  • Río Tomebamba & Calle Larga - 8 min drive
  • New Cathedral of Cuenca - 9 min drive
  • Calderon Park - 9 min drive

Getting around

  • Yanuncay Tram Station - 4 min walk
  • Luis Cordero (Hermano Miguel) Station - 17 min drive
  • Cuenca (CUE-Mariscal Lamar) - 27 min drive

Restaurants

  • ‪Anubis Restaurant - ‬3 min drive
  • ‪Marabu Picanteria - ‬14 min walk
  • ‪HAWAii - ‬3 min drive
  • ‪Cristo del Consuelo - ‬4 min drive
  • ‪Chuzos El Trebol - ‬3 min drive

About this property

Hotel Santiago de Compostella Suites

3.5-star Beaux Arts hotel with spa
Hotel Santiago de Compostella Suites offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Santiago de Compostella Suites. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Beaux Arts Cuenca hotel.

  • 25 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Santiago de Compostella Suites offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator (on request)
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator (on request)

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (one way)
  • Pet fee: USD 15 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santiago Compostella Hotel Cuenca
Santiago Compostella Cuenca
Santiago de Compostella
Santiago De Compostella Suites
Hotel Santiago de Compostella Suites Hotel
Hotel Santiago de Compostella Suites Cuenca
Hotel Santiago de Compostella Suites Hotel Cuenca

Hotel Santiago de Compostella Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 6 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 3 nights in Sep 2024

2/10 Terrible

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio , si volvería .
Stayed 1 night in Jul 2024

8/10 Good

Andres

Stayed 1 night in Jul 2024

6/10 Okay

Zdzislaw

Travelled with partner
Liked: Cleanliness
There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
Stayed 5 nights in Feb 2023

8/10 Good

Ruben

Stayed 2 nights in Aug 2022

8/10 Good

ivonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Jazmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
Stayed 8 nights in Jan 2020

2/10 Terrible

Gregory

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
Stayed 6 nights in Nov 2019

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Location is great. No heather. The weather was cold (low 50’s).
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Staff did not speak english. Far away from old town. Breakfast was not very good. Clean and quiet. Staff was very accomodating.
Stayed 2 nights in Dec 2018

10/10 Excellent

Javier

The staff was really nice since the first day we arrived, great place to stay
Stayed 2 nights in Nov 2018

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel!
Great staff overall. $2 taxi ride to downtown. A home away from home!
Stayed 2 nights in Oct 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay!
The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
Stayed 1 night in Jun 2017

10/10 Excellent

Fabian, Quito - Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and good neiborhood
Nice to rest, good location out of downtown but very near

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities, room comfort
Fue bueno pero por momentos me cambiaban los precios, una recepcionista me vendia mas economica y otra mas costoso
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan Carlos

Stayed 1 night in Oct 2023

4/10 Poor

Jorge

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
Stayed 1 night in Sep 2023

10/10 Excellent

elizabeth

Stayed 1 night in Nov 2022

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Dome

Stayed 1 night in Feb 2022

4/10 Poor

roberto

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
no amerita la relación precio/calidad
La verdad no es un buen hotel. La relación precio/calidad no amerita. Las camas pequeñas almohadas incómodas. La señal WIFI NUNCA valió. El hotel tiene 3 pisos y no hay ascensor siendo Cuenca una ciudad de altura, no es amigable para personas mayores o con discapacidad. El desayuno más que básico. Le pongo 4/10 al hotel. No volvería.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020