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Hotel Spa Santa Ana

3.0 star property
3-star spa hotel perfect for exploring Cuenca

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Photo gallery for Hotel Spa Santa Ana

Gift shop
Rooftop pool
Front of property
Soundproofing, iron/ironing board, free WiFi, bed sheets
Restaurant
Reviews
6.4

Popular amenities

  • Spa
    SpaSpa
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
Pdte. Córdova, Cuenca, Azuay
  • Popular LocationCalderon Park2 min walk
  • Popular LocationNew Cathedral of Cuenca3 min walk
  • Popular LocationRío Tomebamba & Calle Larga7 min walk
  • AirportCuenca (CUE-Mariscal Lamar)12 min drive

Room options

View all photos for Suite

Suite

Suite

  • 36.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Queen Room

In-room dining

Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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Triple Room

Triple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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Exterior
Vaway Hotel
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4.5 out of 5, Wonderful, (17)
The price is CA $90
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CA $90 total
includes taxes & fees
20 Jul - 21 Jul
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About the area

Cuenca

Heart of Cuenca.With a stay at this Downtown Cuenca hotel, you'll be steps from Convent of the Assumption and New Cathedral of Cuenca. Calderon Park and San Francisco Plaza Market are also within half a mile (1 km).

What's nearby

  • Calderon Park - 2 min walk
  • New Cathedral of Cuenca - 3 min walk
  • Río Tomebamba & Calle Larga - 7 min walk
  • Alejandro Serrano Aguilar Stadium - 13 min walk
  • Mall del Rio - 4 min drive

Getting around

  • 14n - Antonio Borrero Station - 6 min walk
  • Gaspar Sangurima Tram Station - 12 min walk
  • Cuenca (CUE-Mariscal Lamar) - 13 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬3 min walk
  • ‪Raymipampa - ‬3 min walk
  • ‪Negroni - ‬3 min walk
  • ‪Sunrise Cafe - ‬4 min walk
  • ‪Cuenca Beer Company - ‬2 min walk

About this property

Hotel Spa Santa Ana

3-star spa hotel perfect for exploring Cuenca
Hotel Spa Santa Ana offers its guests a full-service spa and a steam room. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 80 meeting rooms are available. Spa services, an arcade/game room, and tour/ticket assistance are also featured at Hotel Spa Santa Ana. Free self parking is available.

This 3-star Cuenca hotel is smoke free.

  • 30 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Spa Santa Ana offers 30 accommodations with irons/ironing boards. LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, sala Murillo. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 61
  • Handrails in hallways
  • Hallway handrail height (inches): 59
  • In-room accessibility
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 62

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

suites y spa Santa Ana
Hotel Spa Santa Ana Hotel
Hotel Spa Santa Ana Cuenca
Hotel Spa Santa Ana Hotel Cuenca

Hotel Spa Santa Ana Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Daryoosh

Stayed 2 nights in Oct 2023

4/10 Poor

Javier, brooklyn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is NOT a 3 star hotel or even close to it. Really felt more like a Hostal to be honest. Super noisy-bring ear plugs. Area is great though and right in the middle of it all.
Stayed 1 night in Sep 2023

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
The spa facilities not working, pool looked dirty.
Stayed 1 night in Jan 2023

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nooo me gusto nada pues ,llegamos y en el baño solo havia un Rollo de papel higienico casi por terminar,en la cama 2 toallas enrrolladas,humedas,y sucias,baje y Reclame y mejor dieron unas secas,y luego tenia que madrugar a viajar y nooo huvo agua ni para lavarse la cara,y el precio de estadia,superior a otros que he estado en cuenca ,con mejor servicio y mejor atencion me senti Robado pues cobraron por adelantado,ese citio es una porqueria
Stayed 2 nights in Dec 2022

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca stay
I liked my stay in this hotel. Good service, pro stuff.
Stayed 1 night in Nov 2022

4/10 Poor

Ricardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very pretty, very nice staff. Those are the only compliments that Ican give.
Stayed 2 nights in Sep 2022

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and very polite.
Stayed 2 nights in Jul 2022

4/10 Poor

CARLOS FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Odette

Liked: Staff & service, property conditions & facilities, room comfort
Entrada a piscina
Atencion buena Espacio agradable Solo k el area de entrada a la piscina estaba llena de agua
Stayed 1 night in Feb 2023

8/10 Good

Joel

Stayed 1 night in Oct 2022

6/10 Okay

NORIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Malestar en el momento de confirmación de la reserva, el cuarto estaba con la ventana del baño rota por donde entraba el frio.
Stayed 2 nights in Aug 2022

10/10 Excellent

Hector Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feliz estadía
Excelente atención. La señorita recepcionista, Catalina, muy amable y dispuesta a brindar atención y ayuda en el momento requerido. Espero pronto regresar…
Stayed 4 nights in May 2022

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tranquilo
Stayed 3 nights in Apr 2022