One Cuernavaca

3.0 star property
3-star eco-certified hotel with outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Cuernavaca

Exterior
Exterior
Business centre
Property amenity
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
  • Forum Cuernavaca
    9 min walk
  • AVERANDA
    9 min drive
  • Galerias Cuernavaca Mall
    9 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    20 min drive

Room options

Superior Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Cuernavaca

In Cuernavaca .You'll be within half a mile (1 km) of Forum Cuernavaca and 2 miles (3 km) of AVERANDA with a stay here. Galerias Cuernavaca Mall and Teopanzolco Archaeological Zone are also within 3 miles (5 km).

What's nearby

  • Forum Cuernavaca - 9 min walk
  • Cuernavaca Cathedral - 9 min drive
  • AVERANDA - 9 min drive
  • Cuauhnahuac Regional Museum - 9 min drive
  • Galerias Cuernavaca Mall - 9 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Toks - ‬19 min walk
  • ‪Los Cochinitos - ‬9 min drive
  • ‪Rincon Bistro - ‬9 min drive
  • ‪Sanborns - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

One Cuernavaca

3-star eco-certified hotel with outdoor pool
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. An outdoor pool, a vending machine, and laundry facilities are also featured at the eco-certified One Cuernavaca. Self parking is free.

This 3-star Cuernavaca hotel is smoke free.

  • 125 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
One Cuernavaca offers 125 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 924 reviews" "
Rating 8 - Good. 293 out of 924 reviews" "
Rating 6 - Okay. 102 out of 924 reviews" "
Rating 4 - Poor. 33 out of 924 reviews" "
Rating 2 - Terrible. 24 out of 924 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cristiano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Aug 2024

6/10 Okay

Santiago

Travelled with family, Business traveller
Liked: Staff & service
Es un buen hotel solamente para pasar la noche
Stayed 1 night in Jul 2024

6/10 Okay

Saeym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024

6/10 Okay

Jeffrey

Stayed 3 nights in Jul 2024

10/10 Excellent

Guille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

HARPREET

Stayed 1 night in Jun 2024

10/10 Excellent

Ameth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 2 nights in Apr 2024

10/10 Excellent

Diego

Stayed 2 nights in Feb 2024

4/10 Poor

Marco, Lancaster

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Noisy in hallways and thin walls in the room. Can hear conversation in other rooms
Stayed 7 nights in Jan 2024

8/10 Good

Marco, Lancaster

Stayed 7 nights in Jan 2024

6/10 Okay

Ruben Alexander Turok

Travelled with partner
Liked: Cleanliness, staff & service
Car hot scratched in the parking lot in front of reception… hard to believe nobody noticed. Breakfast is as bad as I’ve ever had. Bed were nice, simple room, and amicable staff.
Stayed 1 night in Jan 2024

4/10 Poor

Xochitl

Travelled with family
Disliked: Staff & service
Breakfast was good and most of the staff helpful except Kevin
Stayed 4 nights in Dec 2023

6/10 Okay

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Liza

Stayed 1 night in Sep 2023

10/10 Excellent

joseluis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Maria Eugenia Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free Merxican style breakfast, very good.
Stayed 1 night in Jul 2023

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should have more variety
Stayed 1 night in Jul 2023

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that it was located near a freeway where you can’t walk into a town to buy anything you had to always get a taxi if you needed to go shopping or into the zocalo. The really need a brigde or tunnel under the freeway so pedestrians can go to the mal Avanda. The hotel was very nice and clean and the breakfast was very good. Just the location is not too good for exploring.
Stayed 2 nights in May 2023

10/10 Excellent

Alejandro

Stayed 1 night in May 2023

6/10 Okay

Maria

Liked: Cleanliness, staff & service
El servicio fue muy bueno, la gente de recepción muy amable y la limpieza también muy buena. El problema es la ubicación del hotel. A mí me tocó un cuarto del lado de la avenida, el ruido de los carros no me dejó dormir era demasiado ruidosa y me tuve que cambiar de cuarto por esta razón
Stayed 2 nights in Mar 2023