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Casa Cartagena Boutique Hotel & Spa

4.5 star property
4.5-star luxury hotel near Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Cartagena Boutique Hotel & Spa

Exterior
Exterior
Exterior
Steam room, body treatments, hydrotherapy, aromatherapy
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service

Explore the area

Map
Pumacurco 166 - Centro Histórico, Cusco, Cusco, 8002
  • Cusco Cathedral
    2 min walk
  • Inca Museum
    2 min walk
  • Twelve Angled Stone
    3 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    20 min drive

Room options

View all photos for Presidential Room (LP Suite Presidencial)

Presidential Room (LP Suite Presidencial)

Presidential Room (LP Suite Presidencial)

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite

Suite

Suite

  • 40.4 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior
JW Marriott El Convento Cusco
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Breakfast included
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Restaurant
4.8 out of 5, Exceptional, (1001)
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About the area

Cusco

City center stay.Within a 15-minute walk of this Cusco Historic Center hotel, you'll find Plaza de Armas and San Pedro Market. Pre-Columbian Art Museum and Museo de Arte Precolombino are also within half a mile (1 km).

What's nearby

  • Cusco Cathedral - 2 min walk
  • Plaza de Armas - 4 min walk
  • San Blas Church - 5 min walk
  • Coricancha - 11 min walk
  • San Pedro Market - 12 min walk

Getting around

  • San Pedro Station - 15 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 20 min drive

Restaurants

  • ‪Cicciolina - ‬3 min walk
  • ‪Kion - ‬3 min walk
  • ‪L' Atelier Café-Concept - ‬4 min walk
  • ‪Uchu Peruvian Steakhouse - ‬2 min walk
  • ‪Organika - ‬3 min walk

About this property

Casa Cartagena Boutique Hotel & Spa

4.5-star luxury hotel near Plaza de Armas
Casa Cartagena Boutique Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury Casa Cartagena Boutique Hotel & Spa. A shuttle from the hotel to the airport is free (available 24 hours).

This 4.5-star Cusco hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 2 levels
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa Cartagena Boutique Hotel & Spa offers 15 accommodations with DVD players and minibars. Rooms open to balconies. Select Comfort beds feature Frette Italian sheets. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Qoya Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free 24-hour drop-off airport shuttle
  • Area shuttle

Food and drink

  • Free buffet breakfast available daily 5:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • TV

Bedroom

  • Bed sheets
  • Frette Italian sheets
  • Heating
  • Select Comfort bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Cartagena Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: 10 percent of room rate

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Cartagena
Casa Cartagena Cusco
Casa Cartagena Hotel
Casa Cartagena Hotel Cusco
Hotel Casa Cartagena And Spa
Hotel Casa Cartagena Cusco
Casa Cartagena
Casa Cartagena & Spa Cusco
Casa Cartagena Boutique Hotel Spa
Casa Cartagena Boutique Hotel & Spa Hotel
Casa Cartagena Boutique Hotel & Spa Cusco
Casa Cartagena Boutique Hotel & Spa Hotel Cusco

Casa Cartagena Boutique Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 60 out of 67 reviews" "
Rating 8 - Good. 5 out of 67 reviews" "
Rating 6 - Okay. 1 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Janine, Southfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, idyllic hotel in the middle of beautiful Cusco city with excellent food, drinks, accommodations and service! I highly recommend this gorgeous hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Aleria Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a wonderful experience, I felt so taken care of and spoiled by the staff. Could not have had a more wonderful experience. Stunning accommodations, delicious food, perfect location and amazing staff. Highly recommend for an unforgettable and amazing stay!
Stayed 3 nights in May 2024

10/10 Excellent

Fridrik Steinn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

jarrett, Gulf Breeze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Wonderful! Staff is excellent, and they go the extra mile to make you feel welcomed and assist in any way they can. We stayed 4 nights (Sept 2022) in the Master Suite and found the facility to be exceptional and yet not crowded. The breakfast buffet, and restaurant are well above your normal continental breakfast, they will cook you and omelet/poach eggs for you but the other food may tempt you enough that you won’t need anything cooked to order. The spa is perfect, and they will bring you a complimentary mint tea to the spa for your refreshment! Happy hour is complimentary as well and the staff will assist in making travel arrangements and be happy to do it! Grounds are pristine and the staff on Mani, Fernando, Juan, Claudia, and others are first rate! Within a 5 min stroll of the Plaza de Armas, and just a few more minutes to the San Pedro market. We absolutely enjoyed our stay! To the owner of this property, your staff is excellent! J & K Lewis
Stayed 3 nights in Sep 2022

10/10 Excellent

Riza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Riza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Cartagena provided an amazing experience. The room was beautiful and the staff were so kind and attentive. Definitely recommend!
Stayed 1 night in Jul 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary service. Happy to serve breakfast in my room daily, welcome appetizers daily with bar drink, attentive to necessary outside contacts… Had stayed at the nice Marriott earlier, this was vastly superior.
Stayed 4 nights in Jan 2022

10/10 Excellent

Oscar, Washington DC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This hotel is amazing, has a small amount of rooms so has a very private feel but it's still close to all the major sites and shopping. All is easily within walking distance. Breakfast is incredible, definitely take advantage of that. The people/service were also great - top-notch hotel, would highly recommend.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the colonial feel of the hotel. Great service and convenient location.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location.
Great location, beautiful hotel. Room was spacious and comfortably slept our family of 2 adults and 2 children.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Lawence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Sarah

Great place to stay in Cusco
Very nice hotel and room, warm welcome, great breakfast. Unfortunately due to our schedule we were unable to have dinner or use the spa. Great location in the central area of Cusco. When we arrived it was very late, upon entering our room we did find some ants, but even at the late hour this was dealt with swiftly.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Casa
Very nice hotel with attentive staff. Rooms very large and comfortable.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Ross & Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very close to the center of town but somehow, whisper quite. Staff were very friendly and helpful and the room was wonderful and spacious. Would definitely stay here again...
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem in a great location
we stayed at this hotel very recently and it was a pleasant surprise. It was an old mansion that was converted into a boutique hotel in a courtyard setting with approx. 15 rooms. It also has a spa and small pool. Very nice, great location,clean, great food,and attentive staff!
Stayed 1 night in May 2018

8/10 Good

Kar Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
money-valued stay
great location and service

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel - but finer details not there yet
Lovely hotel of 15 well kept, very large and modern rooms. We were a bit disappointed as although we booked some spa services days in advance - a much needed massage after the Inca trail - the therapist was not there when we arrived. The steam room had to be turned on and within the 20 mins I waited still hadn’t warmed up. The little heated pool was lovely. The treatment was cancelled in the end. English of the staff wasn’t what was expected at that standard of hotel. Smaller details such as preparing a vege breakfast to go was also lost in translation. This could be a one off as the reviews were exceptional before booking.
Stayed 1 night in Dec 2017

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY HERE
Overall: I would highly recommend staying at Casa de Cartagena. The service was excellent, the accommodations were wonderful and the food was excellent. We also loved the spa and the accompanying spa services. Food: Generous breakfast. We slept in the first day and the hotel staff reminded us breakfast was included and said they would even bring it to us. After tasting breakfast the next day we understood why - it was phenomenal! Room: Room was large and bed was comfortable. Fresh and modern decor and lots of space. The balcony was lovely.
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST MANAGEMENT EVER - HORRIBLE SERVICE - AVOID !
After having traveled widely around the world, we encountered the very WORST treatment we have ever experienced at this shockingly overpriced hotel. A totally unacceptable experience. ABOMINABLE attitude. Nonexistent service. Terribly disappointing and uncomfortable small dark room with cheap substandard 'decor' and facilities, no comfort whatsoever, clear signs of overuse, non-functioning equipment, etc. Just awful. To be avoided at all costs! Do not be fooled by these crooks. You have been warned.
Stayed 1 night in May 2017