10/10 Excellent
GANESH
Travelled with family
26 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Cruz Verde. The property is family owned and managed by Jose and his family. We were treated like family during our stay and they were very service oriented. Jose and Johan (son) were helpful with all aspects and truly made a difference during our stay. The welcome with cocoa tea as we arrived on a rainy day was so refreshing.
The rooms were exceptionally clean and well appointed. The property is very conveniently located with access to the old town central plazas were all tours start, within walking distance to several restaurants with vegan and vegetarian option.
We left early (5:30) for a tour and Jose had packed us to-go breakfast customized to our dietary requirements. We also had breakfast onsite on Christmas Day served by Jose and his wife. The combination of custom menu and the friendly service was awesome! We thoroughly enjoyed our stay at Casa Cruz Verde and Cusco. Thank you, Mr. and Mrs. Jose & Johan.