El Retablo

3.0 star property
3-star hotel near Plaza de Armas

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February 2025

Photo gallery for El Retablo

Interior
Deluxe Twin Room | View from room
Front of property
Hallway
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Ese 343, Cusco, Cusco, 8002
  • Inca Museum
    ‪4 min walk‬
  • Cusco Cathedral
    ‪4 min walk‬
  • Plaza de Armas
    ‪5 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪23 min drive‬

Room options

Deluxe Double Room, 1 King Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 18.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Cusco

Cusco Historic Center stay.With a stay at this Cusco Historic Center hotel, you'll be steps from Plaza Sán Cristobal and Museo de Arte Precolombino. Sapantiana Aqueduct and Pre-Columbian Art Museum are also within half a mile (1 km).

What's nearby

  • Cusco Cathedral - 4 min walk
  • Plaza de Armas - 5 min walk
  • Sacsayhuaman - 13 min walk
  • Coricancha - 13 min walk
  • San Pedro Market - 14 min walk

Getting around

  • San Pedro Station - 16 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 23 min drive

Restaurants

  • ‪Kusy Kay Restaurant - ‬3 min walk
  • ‪Organika - ‬3 min walk
  • ‪Florencia y Fortunata - ‬4 min walk
  • ‪La Oveja Negra - ‬1 min walk
  • ‪Crepería Backpacker La Bo'M - ‬4 min walk

About this property

El Retablo

3-star hotel near Plaza de Armas
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at El Retablo.

This 3-star Cusco hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
El Retablo offers 17 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Retablo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property Registration Number 20512736484

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

El Retablo Hotel Cusco
El Retablo Hotel
El Retablo Cusco
El Retablo Hotel
El Retablo Cusco
El Retablo Hotel Cusco

El Retablo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 117 out of 129 reviews" "
Rating 8 - Good. 11 out of 129 reviews" "
Rating 6 - Okay. 0 out of 129 reviews" "
Rating 4 - Poor. 0 out of 129 reviews" "
Rating 2 - Terrible. 1 out of 129 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Stephen, Smithfield

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible place to stay in Cusco, I loved every part of this hotel! The atmosphere and aesthetic is beautiful, the colorful paintings everywhere really brighten the hotel. The breakfast is exceptional, particularly compared to other experiences in Peru. Finally, the hotel is conveniently located just a few blocks from the plaza and San blas.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beautiful decor. Very cozy! I would definitely recommend this place.
Stayed 3 nights in Dec 2019

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, warm reception, colorful decor
Beautiful mountain views from the hotel room balcony. Front desk and security staff were very kind and helpful. There was quite a bit of noise from construction and celebrations on the plaza del armas. But would definitely recommend this adorable and colorful place.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Retablo - Deluxe Room w/ King Bed review
Our room was amazing! Very decorative and the staff went above and beyond to make sure our stay was comfortable. Breakfast was amazing as well.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

BlakeAdams, Long Beach, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique hotels I've ever stayed in. The art in every room and outside at the property is amazing. Very unique and nothing like I have ever seen. Staff was informative and helpful. For the price you will not find a better hotel in Cusco
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique charm with hand painted celings and touches. A grear stay!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing choice in Cusco
This was an excellent hotel. The staff were great! the details in the decor was beautiful! Everything was walkable, and the beautiful Inca remains are just a 10 minute walk uphill.
Stayed 4 nights in Oct 2019

10/10 Excellent

MargaretFrancke, St. George, Utah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that it was clean and decorated with bright colors. I loved the staff. I think transportation to and from the airport should be included.
Stayed 5 nights in Sep 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful decor and close to main square
Unfortunately, I was suffering from altitude sickness while staying here, but the staff did everything they could to make me more comfortable. The hotel is beautifully decorated. Word to the wise though: don't think you're going to have an easy time lugging heavy bags up the two or three sreep blocks to access the hotel from town.
Stayed 2 nights in Sep 2019

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco is Pretty cool.
We had a great stay in Cusco. This hotel was in walking distance to a lot and when we did need a taxi, they were very helpful in arranging that for us.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beautiful blue doors and painted flowers everywhere. The bed was amazingly comfy and we had a great view of the city. The breakfast, included in the stay, was delicious with lots of variety. The wifi was fairly weak due to the heavy stone walls and the property is up a steep cobbled side street so be prepared to walk (9 out of 10 taxis we asked refused the ride because the street is one-way and too steep).
Stayed 3 nights in Jun 2019

10/10 Excellent

Pat-Tennessee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would give this hotel an excellent review on everything, but the location turned out to be very challenging. It is located on a very narrow street and no taxis wanted to go there (and most didn't even know where it was). If we were lucky to find a taxi willing to take us there, the taxi would have to drop us off at the base of the hill where the hotel is located because the street is so narrow, no vehicle could go thru and it was just awful carrying our luggage. The staff went above and beyond to help us, but we would not recommend the place if you are not a hiker that enjoys going up hill on very challenging roads. Kudos to Macdeli from the lunch room and Adrianita from reception, they were just the most friendly ever.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building and rooms are so cute and lovely! The staff were super helpful and positive; my only negative is that, because it's a little, boutique place in a refurbished colonial manor, the restaurant/cafe is quite small and limited. There's lots of great places nearby, though.
Stayed 3 nights in May 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and confortable
Lovely and cozy place the only thing was the heater that wasn’t working in our room but after we told them they gave us an electric one to put in the room so everything was fine then. I really recommend it and we would come back for sure.
Stayed 4 nights in Mar 2019

10/10 Excellent

Dumitru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Cusco. My 2-year old girl loves the complementary chocolates served in small handmade baskets. The location is on the hill and the view is great. The only problem is that it might not be a wheelchair/stroller friendly hotel since the street is pretty steep. Spacious room, great staffs, great food, and free oxygen make this hotel one of the greatest choices in Cusco.
Stayed 1 night in Dec 2018

10/10 Excellent

John, Warminster, PA USA

Liked: Staff & service, property conditions & facilities
This colorful hotel was a great stay for 4 of us for 2 nights. The rate was reasonable and most of all the staff was very helpful arranging private vans and tours at the last minute.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Awesome location, beautiful Hotel and amazing amenities. Be smart around the city. We were there for New Year’s Eve and my iPhone was stolen from my pocket - nothing that was the hotels fault but be aware that this could happen. The staff and security at the hotel makes you feel very safe and cared for.
Stayed 2 nights in Dec 2018