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JW Marriott El Convento Cusco

5.0 star property
5-star luxury hotel near Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott El Convento Cusco

Lobby lounge
Restaurant
View from room
Suite, 1 King Bed, Mountain View | Living area
Indoor pool

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Restaurant
  • Spa
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Twelve Angled Stone
    2 min walk
  • Cusco Cathedral
    2 min walk
  • Santa Catalina Convent
    2 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    14 min drive

Room options

View all photos for Room, 2 Double Beds, No View

Room, 2 Double Beds

Room, 2 Double Beds, No View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area

Suite, 1 King Bed, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds

Memory foam beds, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace, Courtyard View

Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Terrace, Courtyard View

  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No View (Inca Wall)

Room, 1 King Bed (Inca Wall)

Room, 1 King Bed, No View (Inca Wall)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Inca)

Deluxe Room, 1 King Bed (Inca)

Deluxe Room, 1 King Bed (Inca)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Palacio del Inka, A Luxury Collection Hotel by Marriott

Spa
Free WiFi
Restaurant
Gym
4.8 out of 5, Exceptional, (836)
The price is CA $438
per night
CA $536 total
8 Dec - 9 Dec
Palacio del Inka, A Luxury Collection Hotel by Marriott

About the area

Cusco

Cusco Historic Center stay.With a stay at this Cusco Historic Center hotel, you'll be steps from Museum of Religious Art and Twelve Angled Stone. Plaza de Armas and UNSAAC Yale International Center are also within half a mile (1 km).

What's nearby

  • Cusco Cathedral - 2 min walk - 0.2 km
  • San Blas Church - 4 min walk - 0.4 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • Coricancha - 8 min walk - 0.7 km
  • San Pedro Market - 12 min walk - 1.1 km

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

5-star luxury hotel near Plaza de Armas
JW Marriott El Convento Cusco offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Business amenities include a business center, meeting rooms, and limo/town car service. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott El Convento Cusco.

This 5-star Cusco hotel is smoke free.

  • 153 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 00 per stay)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott El Convento Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.30 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 20334766714

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

JW Marriott El Convento Cusco Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 911 out of 1036 reviews" "
Rating 8 - Good. 77 out of 1036 reviews" "
Rating 6 - Okay. 28 out of 1036 reviews" "
Rating 4 - Poor. 7 out of 1036 reviews" "
Rating 2 - Terrible. 13 out of 1036 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a lot of history very well located
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Clement

Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2024

10/10 Excellent

Iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service, great hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great service Amazing breakfast A great welcoming reception in the evening Very efficient assistance with plans of the tours
Stayed 1 night in Jul 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far was my favorite Marriott I have ever stayed in. Absolutely wonderful experience. The staff were excellent. It was a perfect stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Sulochana, Lexington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a bustling part of town. Plenty to see and do within a 10min walk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena elección!
Excelente servicio, atención al cliente y perfecta ubicación.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience.
Stayed 3 nights in Jun 2024

8/10 Good

arali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms were a little tiny than my expectations for a 5 star place. The amenities, and attitude of the staff are awesome. My husband had altitude sickness n the staff and hotel were very accommodating to help us out in every way.
Stayed 2 nights in Jul 2024

10/10 Excellent

sisian

e!
Stayed 5 nights in Jun 2024

10/10 Excellent

Elisabeth Brockman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Elisabeth Brockman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with exceptional customer service
Stayed 2 nights in Jun 2024

10/10 Excellent

HERNAN

Todo bien
Stayed 1 night in Jun 2024

10/10 Excellent

Ahmad, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, beautiful, impeccable, amazing hotel and staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, hot showers, quiet rooms, excellent boxed breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo, Oradell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property conditions are exceptional
Stayed 2 nights in Jun 2024

10/10 Excellent

Randy, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous property, maybe the best I’ve ever been to, and I’ve seen a few. VERY. courteous and helpful staff. Great location to walk around. And an absolutely beautiful and unique building in a former monastery. The courtyard was open, friendly and peaceful, I did my morning coffee and afternoon tea there. I can’t say enough nice things, if I ever come back to Cusco, I’ll definitely stay here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lorena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Staff helpful and friendly . Beautiful hotel. Would recommend
Stayed 7 nights in Jun 2024

10/10 Excellent

ana

Stayed 3 nights in Jun 2024

10/10 Excellent

Xiao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024