Novotel Cusco

4.0 star property
4-star historic hotel near Cusco Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cusco

LCD TV
LCD TV
Terrace/patio
Spa
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Free WiFi
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Twelve Angled Stone
    2 min walk
  • Cusco Cathedral
    2 min walk
  • Plaza de Armas
    4 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    15 min drive

Room options

Standard Room, 2 Single Beds

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Habitación Colonial Matrimonial

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Single Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Cusco

Heart of Cusco.At this Cusco Historic Center hotel, you'll be within a 5-minute walk of Cusco Cathedral and Plaza de Armas. San Blas Church and Coricancha are also within half a mile (1 km).

What's nearby

  • Cusco Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • San Blas Church - 5 min walk - 0.4 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 12 min walk - 1.1 km

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

Novotel Cusco

4-star historic hotel near Cusco Cathedral
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Cusco. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cusco hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Cusco offers 99 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:00 AM on weekends: PEN 72.20 for adults and PEN 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PEN 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PEN 72.20 for adults and PEN 29 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 20422841653

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Novotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente. Buena relación calidad precio
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, good breakfast and great service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the room and the hotel and staff, thank you
Stayed 2 nights in Jul 2024

2/10 Terrible

Parisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was not working properly. Early in the morning just opened the door and entered in the room while I was in bed. When I asked the manager about the problems she was throwing her staff under the boss. No accountability and no responsibility. It is definitely far from a 4 star hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jialiang, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Professional Staff. Beautiful premise. Well maintained. Clean room. Comfortable beds.
Stayed 2 nights in May 2024

10/10 Excellent

Giuliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Located right in the heart of historic Cusco, easily within walking distance of most of the city’s main attraction.
Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful facility, very helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Come Again + At This Hotel
From the welcome to the hotel, the upgraded room, and then the complimentary taxi service when leaving all played a role into our positive experience! The hotel is absolutely beautiful with the plaza in the center welcoming, clean and perfect for a scenic breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, great location. Large rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Milagros

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. It is close to the downtown. The people is so friendly. It’s really cozy too.
Stayed 1 night in Jun 2024

10/10 Excellent

Isma

Stayed 3 nights in Jun 2024

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 1 night in Jun 2024

8/10 Good

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely in a very nice location and clean. The staff are really friendly. The only downside is that in a double room in the modern side you do not get shower gel…apparantly only the superior rooms get that! I don’t think that is good enough for a four star hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness
Room is clean and has a nice view but front door staff is not welcoming Hotel located in a very quiet lane and not too far from city’s main square
Stayed 1 night in Jun 2024

10/10 Excellent

lorena

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jhoana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Valencia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Amy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not welcoming
Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Stayed 2 nights in Jun 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very walkable and convenient to the central square.
Stayed 3 nights in May 2024